{"id":3489125,"url":"https://alion.io/job/american-express-analyst-capabilities-business-transformation","title":"Analyst - Capabilities & Business Transformation","company":{"id":2209,"name":"American Express","domain":"americanexpress.com","url":"https://alion.io/company/american-express","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":100,"open_postings":52,"ghost_share":0,"stale_share":0.115,"repost_share":0.135,"time_to_fill_p50_days":9,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, 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coordinating cross-functional teams, PIV, and ensuring the successful execution of strategic initiatives.\nThe role will also support business strategy by understanding key Lending performance drivers, identifying growth opportunities, and translating business objectives into technology solutions that drive product adoption, customer engagement, revenue growth, and operational efficiency.\nWorking closely with NPD, Technology, Operations, Risk, Compliance, Control Management and other key stakeholders, this position will support the execution of the Lending roadmap and ensure alignment between business priorities and technology delivery.\n End-to-End Project Management: Lead and coordinate lending capability initiatives from discovery and requirements definition through development, UAT, implementation, and PIV.\n\nBusiness Requirements & Solution Design: Translate business objectives into clear functional requirements, user stories, acceptance criteria, and actionable technology deliverables.\n\nBusiness Acumen & Value Creation: Understand Lending products, business performance drivers, and customer needs to identify opportunities, challenge requirements, and ensure technology initiatives deliver measurable business value.\n\nCross-Functional Collaboration: Partner with Technology, NPD, Central Lending, Operations, Risk, Compliance, and Control Management teams to ensure alignment, timely decision-making, and successful execution.\n\nRoadmap Execution & Prioritization: Support the planning and delivery of the Lending capabilities roadmap, managing priorities, dependencies, milestones, and resource constraints.\n\nTesting & Implementation: Follow up on user acceptance testing (UAT), defect resolution, operational readiness, and PIV to ensure high-quality releases.\n\nProcess Optimization & Innovation: Identify opportunities to simplify and introduce scalable solutions.\n\nRisk & Issue Management: Proactively identify project risks, dependencies, and delivery blockers, driving mitigation plans and timely escalation.\n\nStakeholder Communication: Provide clear project updates, executive-level reporting, and actionable recommendations to support informed decision-making.\n\nCX: Ensure new and enhanced capabilities deliver intuitive, reliable, and seamless experiences across channels.\n\nBachelor’s degree in Business Administration, Information Systems, Engineering, Finance, or a related field.\n\nProven experience in project management, product development, business analysis, or technology capability delivery.\n\nExperience in financial services, banking, lending, or fintech environments preferred.\n\nStrong understanding of Agile methodologies, Scrum frameworks, and the software development lifecycle (SDLC).\n\nExperience defining business requirements, user stories, acceptance criteria, and clear understanding of UAT activities and PIV.\n\nDemonstrated ability to manage multiple projects, competing priorities, and cross-functional 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