{"id":1528085,"url":"https://alion.io/job/american-express-analyst-control-management-2","title":"Analyst-Control Management","company":{"id":2209,"name":"American Express","domain":"americanexpress.com","url":"https://alion.io/company/american-express","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":100,"open_postings":54,"ghost_share":0,"stale_share":0.056,"repost_share":0.093,"time_to_fill_p50_days":7,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10500,"max_usd":22000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false},{"name":"SharePoint","optional":true}],"status":"closed","first_seen_at":"2026-09-30T07:08:03Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-10T14:13:38Z","board_verified":false,"closed_at":"2026-10-10T14:13:38Z","days_open":10,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":10},"description":"The objective of the Global Services Control Management Issues, Events & Remediation team is to enable the timely identification, assessment, response, and resolution of operational risk issues and events. The team seeks to minimize business and customer impact, prevent recurrence through effective remediation, and strengthen the organization’s control environment through data-driven insights and lessons learned.\nGlobal Services is seeking an Analyst - Issues, Events & Remediation, Data Reporting & Analytics. The role will be responsible for developing reporting and analytics solutions that provide transparency into issues, operational risk events, remediation activities, control weaknesses, and emerging risk trends.\nThe Analyst will combine business intelligence, data analysis, visualization, and control-management knowledge to produce accurate, scalable, and actionable reporting. The role will also support root-cause analysis, data-quality assurance, governance activities, and senior-leadership reporting.\nThis position requires extensive collaboration with business units, Control Management teams, Technology, Compliance, Risk, and other functional partners across multiple geographies.\n Develop and maintain interactive Power BI and Tableau dashboards covering issues, operational risk events, remediation progress, control performance, and key risk indicators.\nProduce accurate and timely recurring, ad hoc, and executive-level reporting on issue status, aging, severity, impact, root causes, milestones, overdue actions, and outcomes.\nDesign scalable, automated reporting frameworks and integrated data models that reduce manual effort and improve reporting consistency and accuracy.\nOptimize dashboards, queries, extracts, refresh schedules, and visual components to improve performance, usability, and user experience.\nAnalyse issue, event, and remediation data to identify systemic trends, recurring root causes, emerging risks, and potential control weaknesses.\nTranslate complex data into clear visual narratives, executive insights, and recommendations that strengthen controls, improve processes, and prevent recurrence.\nSupport investigations, root-cause analysis, and quality assurance of issue, event, remediation, and closure documentation.\nPartner with business, Risk, Compliance, Technology, Control Management, and data owners to resolve data gaps, and meet governance and regulatory reporting needs.\nPrepare materials for governance forums and senior leadership while managing multiple analytical deliverables with accuracy, timeliness, and strong stakeholder communication.\nPerform quality assurance on documentation and maintenance records of specific issues/OREs and remediations to ensure transparency and accountability in the issue management process.\n Required Qualifications\n2-5 years of experience in business intelligence, data reporting, analytics, operational risk, compliance, audit, or control management.\nHands-on expertise in Power BI and/or Tableau, including dashboard development, data modelling, advanced calculations, filters, drill-downs, and performance optimization.\nWorking knowledge of SQL and relational databases for data extraction, transformation, joins, aggregation, and analysis.\nStrong capabilities in data visualization, reporting automation, analytical storytelling, and executive-level communication.\nAdvanced proficiency in Excel and PowerPoint, with experience in data-quality assessment, metric validation, reporting controls, and documentation.\nStrong analytical, problem-solving, project and stakeholder management skills, with attention to detail and the ability to work effectively across functions and geographies in a governed environment.\nProject management, communication, and interpersonal skills\nExperience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards.\nOutstanding attention to detail and storytelling expertise\nPreferred Qualifications:\nBachelor’s degree in Analytics, Statistics, Computer Science, Data Engineering, Finance, Business, Risk Management, or a related field; advanced degrees (e.g., MBA, MSc) or relevant certifications are advantageous.\nExperience in the following: Scoping, prioritizing, and support remediation of operational issues.\n\nKnowledge of investigating and conducting root cause analysis to address repeated operational risk issue types.\n\nAssisting of quality assurance on documentation of operational risk issues and events.\n\nRecommendation of remediation strategies for operational risk issues and events.\n\nPerforming Quality Assurance of documentation and maintaining records of operational risk issues and events to ensure transparency and accountability.\n\nBasic understanding of Archer, Lumi and creating and managing SharePoint sites.","description_format":"text","description_chars":4844,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Cards & Card Issuing","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-09-30T14:47:12Z"},{"event":"close","at":"2026-10-10T14:13:38Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/american-express-analyst-control-management-2","json_url":"https://alion.io/job/american-express-analyst-control-management-2.json","meta":{"generated_at":"2026-10-11T22:26:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12282,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2209},"rest":"https://alion.io/mcp/rest/get_company?id=2209"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famerican-express-analyst-control-management-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famerican-express-analyst-control-management-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famerican-express-analyst-control-management-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/american-express-analyst-control-management-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famerican-express-analyst-control-management-2"}]}