Digital Market Insights & Performance Analyst

American Express • Commerce • Loyalty Programs • 1 day ago
Apply now
Similar jobs
430,271open jobs
14,686companies
59,816added this week
Browse all
Location
In office
Overview
Company
Impact
Profile match

American Express

American Express is a New York financial services company founded in 1850 as an express freight business that became a payments network and card issuer. Unlike the four-party networks it competes with, it issues most of its own cards and operates its own network, which lets it earn merchant discount revenue as well as interest and annual fees, and supports a premium rewards proposition built on travel and lounge access. Its business spans consumer and small business cards, corporate payments, merchant acquiring and travel services, and it is a component of the Dow Jones Industrial Average.
americanexpress.com • HQ: New York, United States • Commerce • Lending • Banking • Loyalty Programs • Travel & Tourism • Sales & Marketing • Business Travel • Payments • Financial Services • Credit Cards • 5000+ employees • Est. 1850

International Card Services (ICS) brings together our International Consumer and Small & Medium Size Enterprises (SME) issuing activities, as well as our Commercial Large Market sales and account development teams. ICS issues Cards in 27 countries, and is responsible for two Joint Ventures covering around a dozen countries. The leaders in these countries are empowered to make decisions at a local level, in partnership with other local business leaders. Local teams are supported by two cross-market teams - the Centre of Excellence, and Risk & Control Management.

We are looking for a Digital Market Insights & Performance Analyst to support the successful rollout, adoption, and continuous optimization of our digital products across international markets.

This role sits at the intersection of analytics, product performance, and market enablement. You will leverage data, reporting, and structured insights to support decision making, identify optimization opportunities, and improve the adoption and effectiveness of digital capabilities across markets.

Key Responsibilities

  • Analyze digital product performance and translate data into actionable insights, recommendations, and stakeholder-ready reporting
  • Support market rollouts, testing, feedback collection, and adoption tracking across international markets
  • Identify trends, performance gaps, and optimization opportunities to improve user experience and digital performance
  • Partner with Product, Markets, and Operations teams to support prioritization, roadmap discussions, and continuous improvement initiatives
  • Support measurement frameworks, success metrics, and strategic reporting tied to digital initiatives and market performance
  • Contribute to cross-functional alignment by providing data-driven insights and market intelligence to stakeholders

What You’ll Do

  • Act as a key link between Product, Markets, and Operations through analytics and insights
  • Enable teams with reporting, market intelligence, and performance analysis that support decision making and prioritization
  • Support rollout planning and market adoption through structured measurement and feedback processes
  • Translate complex data into clear business stories and strategic recommendations
  • Help shape improvements to digital products, operational efficiency, and market performance
  • Strong analytical and problem-solving skills with the ability to translate data into business relevant insights
  • Hands-on experience with digital analytics and reporting tools (e.g. Google Analytics or similar platforms)
  • Experience working with dashboards, reporting, and performance measurement
  • Strong communication and stakeholder management skills
  • Comfortable working across multiple teams and international markets
  • Curious, proactive, and solution-oriented mindset focused on continuous improvement

Employment eligibility to work with American Express in Sweden is required as the company will not pursue visa sponsorship for these positions.

Free account
Stop reading job ads. Get the ones that fit.
One free account turns this page into a shortlist built around your stack, your level and your pay.
Match on every job. Stack, seniority, pay and location, scored against your profile.
430,271 open roles. Read straight off company career pages, refreshed every day.
Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.
3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.
Create a free account
Free forever. No card. Under a minute.

Recommended for you based on this role

Similar stack
Same company
In your city
≈ $152k – $280k per year (Estimated) • In office • Bachelor's Degree • Atlanta
DevOps
CI/CD
Apply
≈ $97k – $194k per year (Estimated) • In office • 5+ years exp • Bachelor's Degree • New York
SQL
SAS
AI/ML
AI Agents
Apply
≈ $106k – $221k per year (Estimated) • In office • Phoenix
Management
Confluence
Apply
≈ $20k – $49k per year (Estimated) • In office • 5+ years exp • Bachelor's Degree • Bengaluru
Python
Java
SQL
PowerShell
Bash
COBOL
Java
Maven
COBOL
CICS
VSAM
JCL
TSO/ISPF
Endevor
File-AID
Abend-AID
Databases
PostgreSQL
Redis
Db2
Couchbase
IMS
DevOps
Splunk
Ansible
GCP
Dynatrace
Azure
CI/CD
Jenkins
Git
AWS
Platform Engineering
AppDynamics
Incident Management
Apply
≈ $18k – $41k per year (Estimated) • In office • 2+ years exp • Master's Degree • Gurgaon
Python
SQL
Databases
Google BigQuery
BigQuery
AI/ML
Copilot
ChatGPT
Analytics
Power BI
Microsoft Excel
Apply
See all jobs
This is one of many
430,271 more open roles from verified company boards, updated every day.
Browse all jobs Get matched roles