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Salary
$14k – $31k per year (Estimated)
Location
In office (Gurgaon)
Seniority
Junior
Overview
Company
Impact
Profile match
American Express is a New York financial services company founded in 1850 as an express freight business that became a payments network and card issuer. Unlike the four-party networks it competes with, it issues most of its own cards and operates its own network, which lets it earn merchant discount revenue as well as interest and annual fees, and supports a premium rewards proposition built on travel and lounge access. Its business spans consumer and small business cards, corporate payments, merchant acquiring and travel services, and it is a component of the Dow Jones Industrial Average.

The Finance Agentic Automation team within the Finance Technology, Data & Transformation (FTD&T) group delivers critical initiatives that leverage automation and advanced technologies. We are looking for aFinancial Systems Analyst with a Product Owner profile to lead the design and delivery of AI, Agentic, and self-service capabilities across multi-year US Regulatory and Finance automation programs.

This is a hands-on product role for someone who blends fin-tech knowledge, product ownership, and a strong system-design instinct owning solutions end to end from process analysis and architecture through deployment and post-production support in a highly regulated environment. The individual will report to Manager - Finance Agentic Automation and be based in Gurugram/Bengaluru India.

  • Own end-to-end product delivery - vision, roadmap, prioritized backlog, and lifecycle from ideation through post-production support for enterprise-scale AI/Agentic solutions.

  • Translate business problems into scalable system designs - data models, API/integration patterns, data flows, and non-functional requirements (security, scalability, observability, explainability, auditability).

  • Partner with engineers and architects to design and integrate AI/ML and GenAI components (LLMs, RAG, prompt engineering, agentic workflows, orchestration) into production business workflows.

  • Make deliberate design trade-offs across accuracy, latency, cost, and scalability, including model selection, human-in-the-loop review, and deterministic vs. probabilistic decisioning.

  • Identify and prioritize AI, GenAI, and intelligent automation opportunities, defining evaluation frameworks, KPIs, and responsible-AI guardrails.

  • Author precise user stories, acceptance criteria, and functional/technical documentation; drive Agile ceremonies (Scrum/Kanban) using Jira or Rally.

  • Act as the bridge between technical and non-technical teams, influencing stakeholders and driving data-driven decision-making to enhance product and business outcomes.

  • Manage multiple concurrent initiatives in a fast-paced environment, fostering innovation, experimentation, and learning agility.

  • Strong ability to translate business problems into technical solutions and system designs, including AI/ML and GenAI use cases; solid grasp of system-design fundamentals (data modeling, APIs, integrations).

  • Hands-on experience in collaborating with engineers, and architects with AI/GenAI tools and frameworks, LLMs, prompt engineering, RAG, embeddings/vector stores, and agent orchestration; understanding of the ML/AI product lifecycle and model integration.

  • Excellent communication and stakeholder-management skills, with the ability to articulate complex AI/technical concepts to varied audiences.

  • Proven ability to collaborate across cross-functional teams and influence stakeholders to drivce alignment and delivery.

  • Experience in product development and delivery across the full lifecycle in large-scale, complex environments.

  • Proven expertise in requirements gathering, analysis, and documentation (user stories, acceptance criteria, functional specs).

  • Hands-on experience with Agile (Scrum/Kanban) and delivery tools such as Jira or Rally; familiarity with BPM, data analytics, and open-source AI technologies. Comfort with scripting (e.g., Python) is a plus.

  • Demonstrated learning agility, curiosity, and adaptability in emerging technologies, particularly in the evolving AI/Gen AI space

  • Banking/Financial Services domain experience preferred, especially in data-driven or AI-led transformation.

  • Bachelor’s in Computer Science, Engineering, Finance, or a relatedtechnical field (preferred).

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