{"id":3350592,"url":"https://alion.io/job/american-express-infrastructure-engineer-ii-4","title":"Infrastructure Engineer II","company":{"id":2209,"name":"American Express","domain":"americanexpress.com","url":"https://alion.io/company/american-express","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":98,"open_postings":53,"ghost_share":0,"stale_share":0.094,"repost_share":0.283,"time_to_fill_p50_days":8,"computed_at":"2026-10-29T05:49:05Z"}},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Phoenix, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":78000,"max_usd":157000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":709},"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Ansible","optional":false},{"name":"Apache HTTP Server","optional":false},{"name":"Apache Tomcat","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Bash","optional":false},{"name":"CI/CD","optional":false},{"name":"Db2","optional":false},{"name":"Docker","optional":false},{"name":"ElasticSearch","optional":false},{"name":"GCP","optional":false},{"name":"Grafana","optional":false},{"name":"Kubernetes","optional":false},{"name":"MySQL","optional":false},{"name":"PowerShell","optional":false},{"name":"Prometheus","optional":false},{"name":"Puppet","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"Terraform","optional":false},{"name":"Waterfall","optional":false},{"name":"Windows","optional":false},{"name":"Java","optional":true}],"status":"live","first_seen_at":"2026-10-27T15:20:54Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-29T12:17:55Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"As part member of the End User Computing organization (EUC), this role is responsible for designs, implements, and maintains robust, scalable, and efficient infrastructure deployments, ensuring adherence to technical standards, proactive issue resolution, and seamless integration with strategic objectives, while providing comprehensive documentation and expert problem-solving throughout the project lifecycle. The scope of work within the Unified Workspace organization includes and not limited to Virtual Desktop, macOS, Mobile supporting a 24x7 Operations.\n Designs the configuration and implementation of infrastructure deployments, ensuring adherence to predefined technical requirements and standards\nDevelops and maintains comprehensive technical design and implementation documentation, ensuring detailed records facilitate seamless infrastructure project execution\nSupports platform infrastructure availability and performance, proactively identifying and resolving issues or anomalies to maintain optimal operational efficiency\nConducts Vulnerability remediations to maintain a healthy IRIS score\nConducts in-depth analysis of current state systems to gather detailed requirements and identify potential improvements in infrastructure design and deployment processes\nIntegrates infrastructure components, ensuring they meet advanced robustness, scalability, and efficiency criteria, and aligning with strategic objectives\nConducts test planning and execution activities, validating infrastructure solutions to ensure they meet both business and technical requirements\nResolves technical issues encountered during the project lifecycle, providing expert problem-solving and escalating critical issues when necessary\nCoordinates with project teams to ensure infrastructure components are prepared for production, ensuring readiness and compliance with established standards and protocols.\n Work Experience:\nExperience in infrastructure engineering, technology support, and/or comparable experience\nExperience in different programming languages, DevOps tools such as Ansible, Puppet, Terraform, Python, Shell scripting and PowerShell, and their applications in infrastructure\nExperience in infrastructure components such as servers, storage, networking, and virtualization technologies\nExperience in network protocols and their job in infrastructure management\nExperience in networking fundamentals\nExperience in databases such as DB2, SQL Server, Oracle, MySQL\nExperience in tools used in planning, analyzing, crafting, building, testing, configuring, and maintaining applications\nExperience in cloud platforms (e.g., AWS, Azure, Google Cloud)\nExperience in monitoring technologies such as Prometheus, ElasticSearch or Grafana\nExperience validating AI-generated operational outputs and incorporating AI-enabled practices into infrastructure workflows, including AI-assisted operational recommendations requiring human review and approval\nRequired Skills/Qualifications:\nBachelor's degree in Computer Science, Information Technology, Engineering, and/or comparable experience; advanced degree preferred\nKnowledge of application infrastructure and standards\nKnowledge of storage management (e.g., SAN, NAS) design and support\nKnowledge of middleware technologies like WebSphere, Apache, Weblogic, Tomcat, IIS and JBoss\nKnowledge of software defined networking, automation, and orchestration and their applications\nKnowledge of platform delivery methodology (Agile, Scrum, Agile XP, Best in Class Development, Waterfall, etc.)\nKnowledge of scripting and automation skills (e.g., PowerShell, Bash, Python)\nKnowledge of DevOps practices and tools (e.g., continuous integration/continuous deployment pipelines, Docker, Kubernetes)\nKnowledge of cloud technologies\nKnowledge of Windows \nEmployment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.","description_format":"text","description_chars":3943,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Cards & Card 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