{"id":3959149,"url":"https://alion.io/job/american-express-lead-analyst-5","title":"Lead Analyst","company":{"id":2209,"name":"American Express","domain":"americanexpress.com","url":"https://alion.io/company/american-express","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":98,"open_postings":81,"ghost_share":0.037,"stale_share":0.074,"repost_share":0.222,"time_to_fill_p50_days":9,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Analytics","role_family":"Analytics","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":true},{"name":"SharePoint","optional":true},{"name":"SQL","optional":true},{"name":"Tableau","optional":true}],"status":"live","first_seen_at":"2026-11-06T19:34:09Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T19:12:25Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"You Lead the Way. We’ve Got Your Back.\nWith the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.\nAt American Express, you’ll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.\nJoin Team Amex and let's lead the way together.\n Key Responsibilities\nBusiness Reporting & Analytics\nProduce and maintain recurring management information (MI/MIS) reporting for leadership and operational reviews.\nDevelop dashboards to support informed decision-making.\nEnsure data integrity, consistency, and accuracy across reporting deliverables.\nSupport monthly business reviews, operational reviews, and risk governance forums.\nCoordinate reporting inputs from multiple stakeholders and consolidate key messages.\nInventory & Operational Management\nManage and monitor team inventory allocation, workload distribution, and capacity reporting.\nTrack productivity, aging, and throughput metrics across partner monitoring activities.\nMaintain inventory trackers and governance documentation.\nAd Hoc Analysis & Process Improvement\nRespond to ad hoc reporting and analytical requests from leadership and business partners.\nSupport automation and continuous improvement initiatives using reporting and productivity tools.\nDrive standardization of reporting frameworks and operational metrics.\n Minimum Qualifications\nStrong analytical and problem-solving skills with keen attention to detail.\nAdvanced proficiency in Microsoft Excel and PowerPoint.\nStrong organizational skills with the ability to manage competing priorities and deadlines.\nExcellent written and verbal communication skills.\nPreferred Qualifications\nExperience in Risk Management, Compliance, Operational Risk, Financial Crimes, Partner Risk, or related functions will be preferred\nExperience with Power BI, Tableau, Lumi, SQL, SharePoint, or similar reporting and workflow tools.\nStrong presentation and executive communication skills.\nExposure to governance, audit, quality assurance, or control management activities.\nDemonstrated ability to drive process improvements and automation initiatives.\nLeadership Characteristics\nDemonstrates a strong control and risk mindset.\nUses data and insights to influence decisions and improve outcomes.\nCollaborates effectively across teams and stakeholder groups.\nTakes ownership and delivers results in a fast-paced environment.\nContinuously looks for opportunities to simplify processes and enhance efficiency.\nAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.\nOffer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and 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