{"id":1150128,"url":"https://alion.io/job/american-express-manager-data-analytics-2","title":"Manager - Data Analytics","company":{"id":2209,"name":"American Express","domain":"americanexpress.com","url":"https://alion.io/company/american-express","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":100,"open_postings":31,"ghost_share":0,"stale_share":0.032,"repost_share":0.032,"time_to_fill_p50_days":3,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":81000,"max_usd":160000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":377},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AI Agents","optional":false},{"name":"Claude","optional":false},{"name":"Embeddings","optional":false},{"name":"GCP","optional":false},{"name":"LangChain","optional":false},{"name":"LangGraph","optional":false},{"name":"Machine Learning","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"OpenAI","optional":false},{"name":"Power BI","optional":false},{"name":"Python","optional":false},{"name":"RAG","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-09-23T16:22:35Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-23T22:08:45Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"You are a key analytics leader within the Technology Business Enablement (TBE) organization, responsible for transforming complex business challenges into actionable insights that drive product strategy and operational excellence. You will partner closely with Product, Technology, and Business leaders to identify opportunities, frame ambiguous problems, develop analytical approaches, and influence strategic decisions through data.\nSuccess in this role requires more than technical expertise. You must be naturally curious, demonstrate strong business judgment, challenge assumptions with evidence, and communicate complex analytical findings in a way that enables confident executive decision-making.\nYou will leverage modern analytics, machine learning, generative AI, and business intelligence capabilities while maintaining a strong focus on delivering measurable business outcomes.\n Strategic Analytics & Critical Thinking\nLead complex and ambiguous business problems from definition through recommendation by developing structured analytical approaches. \nFrame business questions into measurable hypotheses and identify the data required to validate assumptions. \nConduct root cause analysis across product, operational, and portfolio performance challenges, synthesizing multiple data sources into actionable recommendations. \nEvaluate competing priorities using quantitative analysis, business context, customer impact, and strategic objectives. \nChallenge assumptions by using data to validate or disprove existing beliefs while encouraging evidence-based decision making. \nInfluence product strategy by providing analytical recommendations that balance customer experience, operational efficiency, technical feasibility, and business value. \nProduct Analytics\nPartner with Product Managers, Engineering, and Business stakeholders to define meaningful success metrics, KPIs, OKRs, Portfolio Metrics, Productivity Metrics, Agility Metrics, Capacity, and Demand Metrics. \nSupport roadmap planning through analytical insights that inform prioritization and investment decisions. \nParticipate throughout the Agile delivery lifecycle, contributing to Program Increment planning, backlog refinement, and feature prioritization. \nTranslate customer, operational, and portfolio data into actionable recommendations that improve product outcomes. \nData Science & AI\nDesign, develop, and deploy advanced analytics solutions using Python, Power BI, SQL, APIs, and modern cloud-based analytics platforms. \nBuild and operationalize machine learning models using regression, classification, and predictive analytics techniques. \nDevelop AI-powered automation workflows utilizing approved Generative AI capabilities, LLMs, Retrieval Augmented Generation (RAG), LangChain, vector databases, embeddings, and Agentic AI frameworks. \nEvaluate AI use cases based on measurable business value, scalability, and operational risk. \nContribute to AI governance, model monitoring, and responsible AI implementation. \nLeadership & Collaboration\nBuild trusted partnerships across Product, Technology, Architecture, Operations, and Business teams. \nInfluence decisions through compelling storytelling, executive-ready presentations, and evidence-based recommendations. \nFacilitate discussions that align diverse stakeholder perspectives into shared priorities. \nPromote a culture where hypotheses are tested, assumptions are challenged, and decisions are grounded in data. \nEducation & Experience\nBachelor's Degree in Computer Science, Data Science, Statistics, Mathematics, Engineering, Business Analytics, Information Systems, or related field required. \nMaster's degree preferred. \nFour or more years of experience in Data Analytics, Product Analytics, Data Science, Business Intelligence, or related analytical disciplines. \nExperience working within Agile software delivery environments. \nDemonstrated success influencing cross-functional teams through data-driven recommendations. \nExperience managing complex initiatives involving multiple stakeholders and competing priorities. \nRequired Technical Skills\nPython \nSQL \nPower BI \nData Modeling \nAPIs \nAdvanced Excel \nMachine Learning \nStatistical Analysis \nCloud Analytics Platforms (GCP/LUMI) \nAI/ML Frameworks \nBusiness Intelligence \nWorkflow Automation \nData Visualization \nPreferred AI Experience\nExperience with one or more of the following:\nLarge Language Models (OpenAI, Claude) \nRetrieval Augmented Generation (RAG) \nLangChain \nLangGraph \nVector Databases \nEmbeddings (OpenAI, BGE, TF-IDF, GloVe) \nAgentic AI Frameworks \nAI Evaluation and Monitoring \nCore Competencies\nAnalytical Excellence\nFrames ambiguous problems into structured analytical approaches. \nDevelops hypotheses and validates assumptions using quantitative and qualitative evidence. \nPerforms root cause analysis across complex business challenges. \nSynthesizes multiple data sources into meaningful business insights. \nBalances analytical rigor with practical business decision making. \nBusiness Judgment\nUnderstands how analytics influences product strategy. \nRecommends priorities based on customer value, business impact, and organizational goals. \nRecognizes trade-offs and communicates risk effectively. \nMakes sound recommendations despite incomplete information. \nStakeholder Management\nBuilds trust across cross-functional teams. \nInfluences without formal authority. \nCommunicates with clarity at all organizational levels. \nDemonstrates ownership and accountability. \nInnovation & Learning\nDemonstrates curiosity and continuous learning. \nExperiments with emerging AI capabilities responsibly. \nEncourages innovation while balancing governance and risk. \nSeeks opportunities to improve processes through automation and analytics.","description_format":"text","description_chars":5753,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Credit Cards"],"lifecycle":[{"event":"open","at":"2026-09-23T17:22:34Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":3,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-09-24T00:46:32Z"},"pay":null,"html_url":"https://alion.io/job/american-express-manager-data-analytics-2","json_url":"https://alion.io/job/american-express-manager-data-analytics-2.json","meta":{"generated_at":"2026-09-24T00:46:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}