{"id":3595714,"url":"https://alion.io/job/american-express-manager-operations-risk-management-4","title":"Manager - Operations Risk Management","company":{"id":2209,"name":"American Express","domain":"americanexpress.com","url":"https://alion.io/company/american-express","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":100,"open_postings":59,"ghost_share":0,"stale_share":0.102,"repost_share":0.153,"time_to_fill_p50_days":9,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Finance","role_family":"Finance","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taguig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":19500,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-02T01:57:01Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-04T03:33:01Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"9th in Great Place to Work’s Best Workplaces™ in the Philippines 2026\n10th in Fortune Magazine’s 2026 World’s Most Admired Companies\n6th in Great Place to Work Philippines Best Workplaces in IT-BPM 2026\n4th in Great Place to Work's Best Company To Work For 2025\nOperational Risk Management is looking for a Manager of Monitoring & Testing to manage a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.\n The Manager, Operational Risk Management (ORM), Independent Monitoring and Testing:\nManage an independent testing and monitoring program based on an annual risk assessed plan and testing methodology\nDevelop a comprehensive universe of targeted coverage for operational risk that supports a risk-based annual plan\nIndependently monitor operational risk trends and activities\nManage and perform an effective challenge process based on a defined criteria and build in to annual plan\nManage independent 2LoD testing of ORs, incl. integration of methodologies and test plans to address interconnected risks\nCoordinate a holistic, de-duplicated independent risk assessment process\nProactively identify areas for high risk for intervention\nManage cross-functional Communities of Practice (CoPs) to share best practice techniques and pioneer new methodologies\nDrive reporting to the Enterprise Risk Management Committee, Board of Directors and Senior Management on OR topics, and provide support and oversight with associated Communities of Practice\nBe a key leader for sharing insights, better practices, themes, etc. across the enterprise\n Qualifications\n3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities\nExcellent project management, communication, and interpersonal skills\nExperience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards\nRobust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively\nPreferred Qualifications\nBachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous\nExperience in at least one of the following:Translating operational risk strategy and appetite into execution guidelines\nReview the tracking and identifying of issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds\nOversee the implementation of the operational risk governance frameworks\nCommunicating and ensuring understanding and adherence to operational risk procedures and standards\nManage the operational risk exam management processes\n\nExperience in financial services industry\nAdditional Details:\nLocation: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig\nWorkplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home)\nWork From Home Requirements:Must have at least 25 mbps internet connection plan / speed\nMust have a private & quiet area to work at home\n\nAmerican Express offers a fantastic and diverse working environment. 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