{"id":1180095,"url":"https://alion.io/job/american-express-senior-associate-digital-product-management-26","title":"Senior Associate - Digital Product Management","company":{"id":2209,"name":"American Express","domain":"americanexpress.com","url":"https://alion.io/company/american-express","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":100,"open_postings":35,"ghost_share":0,"stale_share":0.029,"repost_share":0.029,"time_to_fill_p50_days":3,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":102000,"max_usd":191000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":183},"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":true}],"status":"live","first_seen_at":"2026-09-24T11:57:31Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-24T17:23:59Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Team Description\nThe New Product Development Team is part of the International Card Services Centre of Excellence and supports the development and delivery of solutions across international markets and customer segments. This role will support Loyalty product development, working across business, product, platform and technology teams to help turn customer and market needs into deliverable capabilities.\n How will you make an impact in this role?\nThe successful candidate will work across multiple business units and functions to support key Loyalty initiatives. In partnership with country delivery teams and the Loyalty product lead, this role will:\nIdentify and translate conceptual business requirements into product features and work with platform POs to define user stories. \nPartner with platform teams, country teams and E2E tech/delivery teams to clarify scope, capture market nuances and work through solutions. \nProvide clear explanations of the required customer experience so platform and design teams can develop appropriate solutions. \nPartner with product and technology teams throughout the build lifecycle to ensure the solution is per required customer experience. \nEnsure E2E plan has accurate milestones for tech delivery and provide relevant updates to E2E PM. \nProvide subject matter expertise to feed into Go-to Market materials as needed. \nWork with testing teams to support user test planning, execution, defect follow-up, beta testing and launch activities. \nRaises and manages issues and risks to ensure adherence to governance structure. \nAct as a delegate for the Loyalty product lead or E2E Project Manager. \n Minimum Qualifications\nStrong Analytical Skills - ability to collect and analyse information for problem solving and definition of potential solutions. \nExcellent Communications Skills - Communicate clearly and concisely in both written and verbal form to different audiences with varying backgrounds. \nProven track record to get results and work well with different levels of the organization and with the customer and partner. \nPersonal Excellence - High degree of integrity, comfortable speaking up for what is right as well as reporting/raising risks and concerns. \nCollaboration & Relationship Skills - strong relationship management and conflict resolution skills. Consistent record of positively collaborating with and influencing partners in a matrix environment to achieve outcomes without direct responsibility. \nComfortable challenging the status quo to drive alternate solutions and testing new ideas to meet customer needs. \nLearns from mistakes and setbacks; demonstrating resilience. \nHigh Energy/Flexibility - Must be a highly motivated self-starter working with a sense of urgency. \nPreferred Qualifications:\nKnowledge of American Express products and business operations. \nTech savvy and experience of delivering via the SAFE Agile methodology. \nProven track record of delivery in a matrix environment, dealing with multiple collaborators. \nThe stated salary range represents the expected compensation for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.\nEmployment eligibility to work with American Express is required as the company will not pursue visa sponsorship for these positions\nThe job posting is for an existing vacancy.\nAmerican Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”). If you have a disability and need accommodation, please speak with the Recruiter for more information.","description_format":"text","description_chars":4171,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Credit Cards"],"lifecycle":[{"event":"open","at":"2026-09-24T13:29:02Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":3,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-09-24T18:28:37Z"},"pay":null,"html_url":"https://alion.io/job/american-express-senior-associate-digital-product-management-26","json_url":"https://alion.io/job/american-express-senior-associate-digital-product-management-26.json","meta":{"generated_at":"2026-09-24T18:28:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}