{"id":2695328,"url":"https://alion.io/job/american-express-software-engineer-ii-35","title":"Software Engineer II","company":{"id":2209,"name":"American Express","domain":"americanexpress.com","url":"https://alion.io/company/american-express","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":100,"open_postings":53,"ghost_share":0,"stale_share":0.057,"repost_share":0.189,"time_to_fill_p50_days":7,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Backend","role_family":"Backend","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"GitHub Actions","optional":false},{"name":"Grafana","optional":false},{"name":"Helm","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"Loki","optional":false},{"name":"Mimir","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"SRE","optional":false},{"name":"VMWare","optional":false}],"status":"live","first_seen_at":"2026-10-16T05:39:37Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-16T14:24:36Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"This is an engineering role focused on building, operating, and enhancing enterprise observability and cloud-native platforms. The engineer will develop monitoring and logging capabilities, dashboards, alerts, deployment automation, and platform integrations while supporting Linux and VMware-based environments.\n Build and maintain dashboards, alerts, recording rules, and queries across Prometheus, Grafana, Mimir, and Loki.\n\nDevelop PromQL and LogQL for infrastructure and application monitoring, capacity analysis, troubleshooting, and service health.\n\nOperate and troubleshoot observability components, data collection pipelines, integrations, and platform dependencies.\n\nDeploy and maintain Kubernetes applications using Helm charts, deployments, configuration, and GitHub Actions workflows.\n\nCreate Python scripts and small utilities to automate routine monitoring, validation, reporting, and integration tasks.\n\nSupport Linux systems and VMware virtual machines used by observability and platform services.\n\nInvestigate incidents using metrics, logs, dashboards, and infrastructure data, and document root 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