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In this role, you will understand the problem statement of operations team and create Process Management, Case Management, Work Management solutions that automate repeatable, multistep business transactions.\nAt the core of Software Engineering:\nEvery member of our team must be able to demonstrate the following technical, functional, leadership and business core proficiencies , including:\nAgile Practices\n\nProduct Mindset\n\nAnalytical Thinking\n\nBusiness Product Knowledge\n\n Design, build and manage enterprise platform and frameworks for Process Management, Case Management, Work Management\n\nDesigning, developing, and supporting shared technology services used by the enterprise\n\nTaking your place as a core member of an agile team driving the latest development practices\n\nWriting code and unit tests, working with API specs and automation\n\nFinding opportunities for adopting new technologies\n\n Preferably a BS or MS degree in computer science, computer engineering, or other technical field\n\n10+ years of software development experience\n\nExperience in Process Management, Case Management, Work Management is required.\n\nProgramming Languages and Frameworks - Hands on experience in some or all of the following is preferred:\nJava, React, Envoy, gRPC, JSON, CouchBase, Cassandra, Redis, Consul, Jenkins, Docker, Kubernetes, OpenShift, Drools, Elastic Stack, Kafka, Spark, RPA, Git, RDBMS like Postgres SQL, Springboot, multi-threaded programming, Maven, Gradle, JUnit\n\nExperience in Automations, Cognitive OCR, AI / ML driving cost savings is preferred\n\nAbility to effectively interpret technical and business objectives and challenges and articulate solutions\n\nWillingness to learn new technologies and exploit them to their optimal potential\n\nExtensive experience in designing and implementing large scale platforms with high resiliency, availability, and reliability.\n\nStrong experience in applications with high throughput and performance\n\nExperience with micro services architectures and service mesh technologies is preferred\n\nDepending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.","description_format":"text","description_chars":2972,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Cards & Card Issuing","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-15T17:14:42Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 101 · green card filings: 30","filings_12m":101,"filings_prev_12m":132,"green_card_filings_12m":30,"median_offered_wage_usd":139485,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":13},{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Graduate Trainee, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; 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