{"id":2606973,"url":"https://alion.io/job/american-express-ta-coordinator","title":"TA Coordinator","company":{"id":2209,"name":"American Express","domain":"americanexpress.com","url":"https://alion.io/company/american-express","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":100,"open_postings":48,"ghost_share":0,"stale_share":0.063,"repost_share":0.167,"time_to_fill_p50_days":7,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T05:52:48Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-16T00:29:10Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"How will you make an impact on this role?\nThe Colleague Experience Group (CEG) - our Human Resources function - is focused on delivering the best colleague experience to fuel growth. We are transforming colleague onboarding into a seamless, integrated, and personalized experience.\nNew to Blue is our global colleague onboarding program, supporting colleagues as they join American Express or transition into new roles. We are reimagining New to Blue into a connected, scalable experience that brings together enterprise, business unit, and role learning, enabling colleagues to become effective, confident, and productive as quickly as possible.\nAbout this role:\nThis TA Coordinator role is an opportunity to join the New to Blue team and support a welcoming, consistent onboarding experience for new colleagues and hiring leaders across American Express.\nThis role is focused on the day-to-day administrative execution of onboarding activities, including documentation, colleague follow-ups, welcome-kit coordination, and logistical support for New to Blue sessions. The coordinator will work closely with colleagues, internal teams, facilitators, and vendors to ensure onboarding activities are completed accurately and within agreed timelines.\nTo succeed in this role, you will need to be highly organized, detail-oriented, responsive, and comfortable managing multiple tasks and follow-ups in a fast-paced environment.\n Coordinate pre- and post-boarding documentation activities, ensuring accuracy, completeness, and timely closure of requirements\n\nMaintain accurate colleague documentation and records, with timely follow-up on gaps or pending actions\n\nCoordinate welcome-kit inventory and distribution across India locations, ensuring availability and timely delivery\n\nPartner with vendors and internal teams to support seamless execution of onboarding-related requirements and resolve operational issues.\n\nCoordinate logistics and operational readiness for in-person New to Blue sessions\n\nSupport virtual New to Blue sessions, ensuring effective coordination and colleague communication.\n\nTrack New to Blue participation and drive timely follow-ups to support completion of onboarding requirements\n\nMaintain accurate trackers and status updates, proactively following up and escalating delays or issues as required\n\nProvide operational and production support for New to Blue across locations\n\nManaging operational trackers, maintaining accurate records, monitoring pending actions, and following up to ensure closure within defined timelines\n\n Based in Gurgaon, with the ability to work from the office at least four or more days per week and provide on-site support for New to Blue operations\n\nWorking proficiency in India-specific post-boarding documentation, including PF Forms 11 and 2, gratuity nominations, and colleague declarations, ensuring accuracy, compliance, and timely closure of gaps\nMust have provided hands-on support to the New to Blue (NTB) team within the past 12 months, covering onboarding documentation, 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