{"id":1708832,"url":"https://alion.io/job/american-express-total-rewards-product-associate","title":"Total Rewards Product Associate","company":{"id":2209,"name":"American Express","domain":"americanexpress.com","url":"https://alion.io/company/american-express","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":100,"open_postings":52,"ghost_share":0,"stale_share":0.115,"repost_share":0.135,"time_to_fill_p50_days":9,"computed_at":"2026-11-03T05:54:40Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom","Burgess Hill, United Kingdom","Brighton, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":94000,"period":"year","method":"role_country_seniority_unknown","sample_n":451},"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Jira","optional":false},{"name":"Oracle ERP","optional":false}],"status":"live","first_seen_at":"2026-10-02T13:40:37Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-03T21:47:30Z","board_verified":true,"closed_at":null,"days_open":32,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":31},"description":"The Colleague Experience Group (CEG)-Amex’s Human Resources function-is responsible for all colleague-related benefits and programs globally, including career growth and development, leadership and learning, total rewards and well-being, recruitment, labor relations, colleague servicing, and more. CEG’s vision is to provide the best colleague experience every day to fuel growth, and they are committed to ensuring all of Team Amex has the resources and support they need to be and deliver their best.\nOur Colleague Experience Group (CEG) is the heartbeat of our collaborative, caring, and customer-focused workplace culture. Within Colleague Services, the Colleague Product Management team leads the strategy, development, and delivery of digital products that power the colleague's experience across the enterprise.\nThe Product Associate - Compensation, Payroll & Benefits will support the strategy, delivery, and continuous improvement of a global portfolio of technology capabilities spanning Compensation, Payroll, Benefits, Absence Management, and Total Rewards.\nHow will you make an impact in this role?\nSupport in translating product strategy and roadmap priorities into detailed business requirements, user stories, acceptance criteria, and actionable delivery plans.\n\nAnalyze Compensation, Payroll, Benefits, Absence Management, and Total Rewards processes, product data, and colleague feedback to identify issues, trends, and opportunities for simplification and improvement.\n\nMaintain product backlogs, requirements, process documentation, and other product artifacts to support effective prioritization and delivery.\n\nSupport product releases, enhancements, implementations, upgrades, and integrations across Oracle HCM and related platforms.\n\nParticipate in Agile ceremonies and support backlog refinement, sprint planning, issue resolution, and delivery tracking.\n\n Support product capabilities across Oracle HCM and integrated payroll, benefits administration, and third-party SaaS platforms.\n\nSupport product controls, governance, data quality, and documentation requirements across Compensation, Payroll, and Benefits platforms.\n\nBuild effective partnerships across Product Management, Compensation, Payroll, Benefits, Technology, Finance, Risk Management, Servicing, and other stakeholder groups.\n\nHelp drive alignment across business and technology partners to support successful product delivery.\n\n Minimum Qualifications:\nExperience gathering requirements, developing user stories and acceptance criteria, performing process analysis, supporting testing, and maintaining product documentation.\nExperience supporting product management, product ownership, business analysis, or enterprise technology delivery.\nKnowledge of Compensation, Payroll, Benefits, HR Operations, Total Rewards, or related HR processes.\nKnowledge of Agile delivery practices and tools such as Jira, with strong organizational and cross-functional communication skills.\nCollaborative, curious, and comfortable working in a complex, matrixed environment.\nPreferred Qualifications:\nExperience with Oracle HCM Compensation, Payroll, Benefits, Absence Management, Core HR, or related Total Rewards capabilities.\nExperience working with payroll providers, benefits administrators, or other third-party HR SaaS platforms and integrations.\nExperience supporting HR technology modernization, platform implementations, or enterprise transformation initiatives.\nEmployment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for this position.","description_format":"text","description_chars":3589,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Cards & Card Issuing","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-02T16:22:04Z"},{"event":"close","at":"2026-10-18T14:45:22Z"},{"event":"reopen","at":"2026-10-28T11:10:48Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Graduate Trainee, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; 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Docs: https://alion.io/developers"}}