{"id":2104438,"url":"https://alion.io/job/american-eye-associates-front-desk-representative","title":"Front Desk Representative","company":{"id":3868558,"name":"American Eye Associates","domain":"americaneyeassociates.com","url":"https://alion.io/company/americaneyeassociates","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["El Centro, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":17,"max":18,"currency":"USD","period":"hour","gross":null,"usd_annual":36000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-08-05T18:25:00Z","employer_posted_date":"2026-08-05","last_verified_at":"2026-10-21T10:27:53Z","board_verified":true,"closed_at":null,"days_open":76,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":76},"description":"Job description\nCome Join Our Team! We are a fun fast paced Ophthalmology practice looking for a service oriented Front Desk Clerk! This person must be able to speak Spanish and English both !\nWe are a premier and comprehensive eyecare and surgery center with offices located in Chula Vista, National City, El Cajon, El Centro, Escondido and Temecula. Our Clinics are beautifully positioned with all new and modern equipment. Our group of Physicians are highly educated and skilled in Ophthalmology - we are blessed to be able to offer such high-quality ophthalmology services to patients in need.\nWe have an immediate need for a dynamic Front Office Clerk to join our team. In this role, you will have the opportunity to provide administrative support to patients, fellow employees and referral sources through the coordination and administration of the front office activities. The ideal candidate will have a background in an administrative role with strong computer proficiency, and customer service.\nSummary:\nThe Front Office Clerk is responsible for greeting and registering patients as well as administrative tasks, including but not limited to filing, answering phones, organizing documents, scheduling and following up on appointments in a professional and timely manner. Must be service oriented, and comfortable with multi-tasking. Will contribute to the team as necessary to ensure an exceptional patient experience.\nResponsibilities:\nWelcome people as they enter the clinic.\nCommunicate anticipated wait times and/or delays.\nProvide basic and accurate information in-person, via phone or by email.\nCheck-in patients (including verification of demographic and insurance information).\nComplete patient registration from walk-in patients.\nCollect all patient out of pocket responsibilities (i.e., deductibles, copays, co-insurance, etc.).\nSchedule next appointment for patients at check out.\nAssist as needed in obtaining missing/ additional information from patients.\nReceive, sort, and distribute deliveries.\nAnswer incoming calls and perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.\nEnsure reception area is tidy and presentable.\nMaintain patient confidentiality.\nAct with integrity in all ways and at all times, remaining honest, transparent, and respectful.\nKeep the patient at the center of everything that you do.\nRequirements:\nHigh school diploma\nBilingual Spanish and English required\n1-2 years’ experience as a Receptionist/Front Office Clerk, medical office experience highly desired.\nHands-on experience with office equipment (e.g. Computers, phones, printers, etc.).\nProficiency in Microsoft Office Suite.\nStrong written and verbal communication skills. Ability to communicate courteously and effectively with the public and medical personnel.\nExcellent organizational, multi-tasking, and time-management skills, with the ability to prioritize tasks.\nCustomer service attitude.\n*\nThis is a Full-time position, and we are looking to hire immediately. Full-time team members enjoy a benefits package to include 100% employer paid health insurance for employee, life insurance. vacation accrual, 401k, holiday pay and more!\nPlease submit your resume for consideration.\nJob Type: Full-time\nPay: From $17.00 TO $18 per hour\nBenefits:\nDental insurance\nEmployee discount\nLife insurance\nVision insurance\nSchedule:\n8 hour shift\nEducation:\nHigh school or equivalent (Required)\nExperience:\nCustomer service: 1 year (Required)\nComputer skills: 1 year (Required)\nLanguage:\nSpanish (Required)","description_format":"text","description_chars":3551,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Proficiency (C2)","optional":false},{"language":"English","level":"Proficiency (C2)","optional":false}]},"benefits":["401k plan","Dental insurance","Health insurance","Life insurance","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Precision Medicine","Ophthalmology & Eye Clinics"],"lifecycle":[{"event":"open","at":"2026-10-08T19:47:11Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.319,"p_room":0.28,"age_days":76,"expected_fill_days":20,"reasons":["conf:2","win:tail","crowd:junior"],"computed_at":"2026-10-21T05:46:15Z"},"pay":{"stated_usd_annual":36000,"is_top_pay":false},"html_url":"https://alion.io/job/american-eye-associates-front-desk-representative","json_url":"https://alion.io/job/american-eye-associates-front-desk-representative.json","meta":{"generated_at":"2026-10-21T14:45:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21035,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3868558},"rest":"https://alion.io/mcp/rest/get_company?id=3868558"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famerican-eye-associates-front-desk-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famerican-eye-associates-front-desk-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famerican-eye-associates-front-desk-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/american-eye-associates-front-desk-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famerican-eye-associates-front-desk-representative"}]}