{"id":1933914,"url":"https://alion.io/job/american-leather-sales-operations-coordinator","title":"Sales Operations Coordinator","company":{"id":2561291,"name":"American Leather","domain":"americanleather.com","url":"https://alion.io/company/americanleather","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":91000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3854},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"Microsoft Excel","optional":true}],"status":"live","first_seen_at":"2026-08-11T14:23:00Z","employer_posted_date":"2026-08-11","last_verified_at":"2026-10-23T07:52:09Z","board_verified":true,"closed_at":null,"days_open":73,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":73},"description":"JOB TITLE: Sales Operations Coordinator\nDEPARTMENT: Sales\nFLSA STATUS: Non-Exempt\nLAST REVISED: July 2026\nSUMMARY\nReporting to the National Sales Managers (2), the Sales Operations Coordinator provides administrative and operational support to the Sales organization by ensuring the accurate and timely execution of sales-related activities. This position plays a key role in supporting independent retailers, strategic accounts, and internal sales personnel through customer onboarding, data management, order support, reporting, and cross-functional coordination.\nThe Sales Operations Coordinator serves as a trusted partner to the Sales team by maintaining accurate customer information, facilitating communication across departments, and helping ensure seamless customer experience from account setup through ongoing support. Success in this role requires exceptional attention to detail, organizational skills, responsiveness, and a strong commitment to customer service.\nPRIMARY RESPONSIBILITIES\nProvides day-to-day administrative support to the Sales team, including independent retailers and strategic accounts.\nCoordinates the onboarding of new customers by accurately entering and maintaining customer information across multiple business systems.\nEnsures customer account setup documentation is complete, accurate, and processed in a timely manner.\nMaintains customer master data, pricing, sales agreements, and other account-related information while ensuring data integrity.\nAssists Sales Representatives with preparing customer proposals, presentations, reports, and sales materials.\nResponds to customer inquiries and routes requests to the appropriate internal departments for timely resolution.\nPartners with Customer Experience, Finance, Operations, Product Development, Marketing, and other departments to support customer needs and ensure efficient execution of sales activities.\nAssists with order management by monitoring customer requests, tracking order status, and communicating updates as needed.\nGenerates and distributes sales reports, customer activity reports, and other business metrics to support decision-making.\nMaintains organized electronic and physical customer records in accordance with company standards.\nAssists with coordinating customer meetings, travel arrangements, trade shows, and other sales-related events.\nSupports special projects, process improvements, and other administrative initiatives as assigned.\nMaintains confidentiality of customer, pricing, and company information at all times.\nKNOWLEDGE, SKILLS & EXPERIENCE\nStrong organizational skills with the ability to manage multiple priorities and meet deadlines.\nExcellent attention to detail and commitment to data accuracy.\nStrong verbal and written communication skills with a customer-focused approach.\nAbility to build positive working relationships across multiple departments.\nDemonstrated ability to prioritize work in a fast-paced environment.\nStrong analytical and problem-solving skills with the ability to identify and resolve issues independently.\nAbility to handle confidential information with professionalism and discretion.\nSelf-motivated with the ability to work independently while contributing effectively within a team environment.\nProficiency in Microsoft Office Suite, particularly Excel, Outlook, Word, and PowerPoint.\nMINIMUM REQUIREMENTS\nHigh school diploma or equivalent required; associate or bachelor's degree in business administration, Marketing, or a related field preferred.\nTwo or more years of administrative, sales support, customer service, or account coordination experience.\nExperience with data entry and maintaining customer information in ERP or CRM systems.\nStrong proficiency with Microsoft Office applications.\nExcellent organizational, communication, and customer service skills.\nDESIRABLES\nExperience supporting a business-to-business (B2B) sales organization.\nExperience in the furniture, manufacturing, or consumer products industry.\nWorking knowledge of Oracle or other ERP systems.\nExperience onboarding large retail or strategic customer accounts.\nAdvanced Microsoft Excel skills including PivotTables, VLOOKUP/XLOOKUP, and data analysis.\nExperience supporting trade shows, sales meetings, or customer events.\nEFFORT\nFrequently sits and uses a computer, keyboard, telephone, and other office equipment.\nFrequently communicates with internal departments and external customers via phone, email, and virtual meetings.\nOccasionally stands, walks, bends, and moves throughout the facility.\nOccasionally lifts and/or moves materials weighing up to 25 pounds.\nOccasional travel may be required to support business meetings or customer events.","description_format":"text","description_chars":4693,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Goods","Furniture"],"lifecycle":[{"event":"open","at":"2026-10-05T22:53:48Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.405,"p_room":0.28,"age_days":72,"expected_fill_days":24,"reasons":["conf:3","win:tail","crowd:junior"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/american-leather-sales-operations-coordinator","json_url":"https://alion.io/job/american-leather-sales-operations-coordinator.json","meta":{"generated_at":"2026-10-23T16:07:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24439,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2561291},"rest":"https://alion.io/mcp/rest/get_company?id=2561291"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famerican-leather-sales-operations-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famerican-leather-sales-operations-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famerican-leather-sales-operations-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/american-leather-sales-operations-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famerican-leather-sales-operations-coordinator"}]}