{"id":3782303,"url":"https://alion.io/job/american-systems-field-service-engineer-lead","title":"Field Service Engineer, Lead","company":{"id":1945647,"name":"American Systems","domain":"americansystems.com","url":"https://alion.io/company/american-systems","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Plano, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":110000,"max":176000,"currency":"USD","period":"year","gross":null,"usd_annual":176000},"salary_estimate":null,"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-05T01:22:32Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-15T00:40:43Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Overview\nAMERICAN SYSTEMS, a 100% employee-owned federal contractor, is seeking an experienced Field Service Engineer, Lead to support a high-visibility ACAT I U.S. Navy program.\nAs part of an accomplished government and contractor Integrated Product Support (IPS) team, you’ll serve as the senior technical resource for Navy fixed and expeditionary facilities. You’ll lead field maintenance, troubleshooting, deployment, and sustainment activities to keep critical Fleet capabilities operational and ready for deployment.\nResponsibilities\nWhat you’ll do\nServe as the lead technical resource for field support activities involving Navy fixed and expeditionary facilities, shelters, and associated systems.\nProvide advanced and second-tier technical support to field engineers, technicians, and government customers.\nLead the installation, deployment, setup, configuration, testing, maintenance, and teardown of expeditionary facilities and shelter systems.\nPerform and coordinate scheduled, preventive, corrective, and unscheduled maintenance activities.\nRespond to Fleet trouble calls, including time-sensitive requests, to diagnose and resolve system failures and outages.\nApply advanced diagnostic techniques to identify root causes, recommend corrective actions, and modify or adapt systems to meet customer requirements.\nProvide technical guidance on system installation, operation, configuration, customization, and maintenance.\nTrain customers and field personnel on the operation, maintenance, and technical capabilities of supported systems.\nCoordinate field service priorities and maintenance activities with government customers, program leadership, engineers, and technicians.\nPartner with engineering and development teams to address recurring issues and improve system reliability.\nHelp identify facility requirements and support government customers with budget planning.\nTravel frequently to customer locations, including overseas sites, to provide hands-on field support.\nQualifications\nWhat You'll Bring\n Active Top Secret (TS) security clearance required.\nBachelor’s degree or an equivalent combination of education, training, and relevant experience.\nAt least 12 years of experience supporting U.S. Navy MILCON and maintaining fixed and expeditionary facilities.\nExperience serving as a lead or senior technical resource for complex field service, maintenance, installation, or repair activities.\nExperience deploying, setting up, testing, and tearing down U.S. Navy expeditionary shelters.\nExperience troubleshooting, diagnosing, repairing, and resolving outages affecting complex systems.\nProficiency in Microsoft Excel and other Microsoft Office applications.\nAbility and willingness to travel more than 25%, including internationally.\nSupplemental Qualifications\nPreferred, but not required\nFamiliarity with CINCH IDS security systems.\nHVAC training and certification.\nDiesel engine maintenance experience.\nExperience setting up remote satellite systems and acquiring signals.\nPay Transparency Statement\nAMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $110,000.00/Yr. - USD $176,000/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.EEO Statement\nEEO Race/Sex/Disability Status/Veteran Status","description_format":"text","description_chars":3578,"description_truncated":false,"requirements":{"experience_years_min":12,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":true,"languages":[]},"benefits":["Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["National Security","IT Consulting & Digital Transformation","Engineering Services"],"lifecycle":[{"event":"open","at":"2026-11-05T01:22:32Z"}],"visa":[],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":0.9,"age_days":9,"expected_fill_days":16,"reasons":["conf:0","velocity","win:mid","comp:brand"],"computed_at":"2026-11-14T05:58:10Z"},"pay":{"stated_usd_annual":176000,"is_top_pay":true},"html_url":"https://alion.io/job/american-systems-field-service-engineer-lead","json_url":"https://alion.io/job/american-systems-field-service-engineer-lead.json","meta":{"generated_at":"2026-11-15T03:30:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6590,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1945647},"rest":"https://alion.io/mcp/rest/get_company?id=1945647"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famerican-systems-field-service-engineer-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famerican-systems-field-service-engineer-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famerican-systems-field-service-engineer-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/american-systems-field-service-engineer-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famerican-systems-field-service-engineer-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3782303}},{"tool":"search_jobs","arguments":{"company":"americansystems.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3782303},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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