{"id":3512656,"url":"https://alion.io/job/amerisourcebergen-account-manager","title":"Account Manager","company":{"id":2623,"name":"AmerisourceBergen","domain":"amerisourcebergen.com","url":"https://alion.io/company/amerisourcebergen","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_company_offices","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-30T06:36:23Z","employer_posted_date":null,"last_verified_at":"2026-10-30T06:36:23Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!\nJob DetailsAbout the Role\nWe’re looking for an Account Manager to build strong relationships with retail pharmacy customers and help deliver an excellent customer experience.\nThis is a highly customer-facing role where you’ll act as a key point of contact for pharmacy customers, helping them navigate operational challenges and coordinating with teams across the business to find effective solutions.\n\nYou’ll manage a varied workload, from resolving more complex customer and delivery issues to supporting new account onboarding and identifying opportunities to strengthen customer relationships. Rather than handling routine customer service enquiries, your focus will be on understanding the root cause of more complex issues and bringing the right people together to resolve them.\n\nThe role is fully remote and offers broad exposure across the organisation, providing the opportunity to build relationships with different teams, develop your understanding of the business and make a visible impact on the customers you support.\n\nKey Responsibilities\nAct as a primary point of contact for Community Retail pharmacy customers, developing strong and trusted working relationships.\n\nUnderstand customer needs and provide proactive support to deliver a positive customer experience.\n\nTake ownership of complex customer and operational issues, identifying root causes and coordinating solutions.\n\nWork collaboratively with internal teams to resolve delivery, service, account and contractual queries.\n\nSupport customers through the new account onboarding process, helping to ensure a smooth transition.\n\nMonitor account activity and performance, highlighting themes, challenges and opportunities where appropriate.\n\nIdentify opportunities to strengthen customer relationships and support account growth.\n\nMaintain effective relationships with sales colleagues, district directors and other teams to ensure customers receive joined-up support.\n\nManage multiple customer priorities and cases effectively, keeping customers and internal stakeholders informed.\n\nContribute to cross-functional initiatives and projects that improve the customer experience and service delivery.\n\nSkills and Experience Required\nWe’re interested in the experience and capabilities you can bring to the role. You may have gained these through account management, customer relationship management, sales, healthcare, retail pharmacy or another relevant customer-focused environment.\n\nYou’ll ideally bring:\nStrong relationship management and customer service skills, with the ability to build effective partnerships with customers and colleagues.\n\nExcellent written and verbal communication skills, including confidence presenting information clearly to different audiences.\n\nStrong analytical skills, with the ability to review information, identify trends and patterns, and use insights to understand issues and support effective decision-making.\n\nStrong problem-solving skills and the ability to look beyond the immediate issue to understand and address its root cause.\n\nGood organisation and time management, with the ability to balance multiple customers, cases and priorities.\n\nA proactive approach, taking ownership of issues and following them through to resolution.\n\nThe ability to adapt when priorities change and remain effective in a busy customer-focused environment.\n\nStrong collaboration skills, particularly when working across different functions to resolve customer issues.\n\nThe ability to work independently in a remote environment while remaining connected with colleagues and customers.\n\nConfidence using Microsoft Word, Excel and PowerPoint.\n\nExperience within retail pharmacy, pharmaceutical distribution or healthcare would be valuable, but we also welcome relevant transferable experience from other customer-focused sectors.\n\nRelevant education, training or equivalent practical experience that has prepared you for the responsibilities of the role.\n\nWhat Cencora offersWe provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit \nFull timeEqual Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.\nThe company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.\nCencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned\nAffiliated CompaniesAffiliated Companies: AmerisourceBergen Drug CorporationOriginally posted on Himalayas","description_format":"text","description_chars":6382,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Pharmaceutical Distribution"],"lifecycle":[{"event":"open","at":"2026-10-30T08:28:30Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 48 · green card filings: 13","filings_12m":48,"filings_prev_12m":38,"green_card_filings_12m":13,"median_offered_wage_usd":130369,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":16,"reasons":["seen:0","velocity","win:early"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/amerisourcebergen-account-manager","json_url":"https://alion.io/job/amerisourcebergen-account-manager.json","meta":{"generated_at":"2026-10-31T10:25:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15980,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2623},"rest":"https://alion.io/mcp/rest/get_company?id=2623"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famerisourcebergen-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famerisourcebergen-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famerisourcebergen-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amerisourcebergen-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famerisourcebergen-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3512656}},{"tool":"search_jobs","arguments":{"company":"amerisourcebergen.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3512656},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}