{"id":3992160,"url":"https://alion.io/job/amerisourcebergen-sr-program-support-specialist","title":"Sr Program Support Specialist","company":{"id":2623,"name":"AmerisourceBergen","domain":"amerisourcebergen.com","url":"https://alion.io/company/amerisourcebergen","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["New York, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":76200,"max":119460,"currency":"USD","period":"year","gross":null,"usd_annual":119460},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-09T22:31:37Z","employer_posted_date":null,"last_verified_at":"2026-11-09T22:31:37Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"This a Full Remote job, the offer is available from: United States\nOur team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!\nJob Details\nThis Senior Program Specialist role will serve as a subject matter expert supporting Cencora programs focused on pharmaceutical supply resiliency. The role is accountable for independently managing day-to-day program activities, customer needs, implementations, cross-functional initiatives, issue resolution, and assigned integration activities across programs.\nWithin established program objectives, priorities, and expected outcomes, the incumbent is expected to independently organize and execute assigned responsibilities, proactively identify needs and risks, and drive activities through completion. The role requires a high degree of ownership, judgment, initiative, and accountability and is intended for an individual who is comfortable operating autonomously in a dynamic environment.\nThe Senior Program Specialist will serve as a primary program resource for customers and internal stakeholders and is expected to develop deep subject matter expertise across assigned programs. The individual will independently lead customer and internal meetings, deliver presentations and training, manage implementations and projects, troubleshoot operational challenges, and drive results through cross-functional stakeholders without direct authority.\nThe role operates within the strategic direction and priorities established by program leadership. The incumbent is expected to independently manage routine program decisions and execution while escalating material risks, strategic decisions, competing priorities, or barriers as appropriate. Program leadership should be leveraged for strategic alignment, escalation, and thought partnership rather than routine day-to-day direction.\nThe role will also support the continued integration of programs by serving as a liaison across program teams and functional stakeholders, identifying opportunities to standardize processes, eliminate duplication, improve the customer experience, and support development and adoption of the future-state operating model.\nResponsibilities:\nServes as a subject matter expert across assigned pharmaceutical supply resiliency programs, developing a strong understanding of program requirements, processes, customer needs, and cross-functional dependencies \nIndependently manages assigned program responsibilities, customers, projects, and workstreams from planning through completion, maintaining ownership for outcomes and follow-through \nManages competing priorities, timelines, dependencies, risks, and action items to consistently deliver against commitments and deadlines \nProactively identifies and resolves operational issues using sound judgment, escalating material risks, strategic decisions, competing priorities, or barriers as appropriate \nServes as a primary program resource for assigned health system customers, owning questions, issues, communication, and follow-up through resolution \nIndependently leads customer and internal meetings, presentations, program reviews, and training, communicating effectively with a range of stakeholders \nSupports customer implementations from planning through go-live, coordinating activities, stakeholders, dependencies, risks, and required follow-up \nBuilds effective cross-functional partnerships across Sourcing, Replenishment Operations, Pricing, Finance, Contracts, Legal, Sales, Technology, Analytics, and other teams to drive program outcomes \nInfluences and mobilizes cross-functional stakeholders without direct authority, establishing clear ownership and maintaining accountability for commitments and next steps \nMonitors program and customer performance, analyzes trends and key performance indicators, and identifies opportunities to improve utilization, purchasing performance, compliance, inventory protection, customer value, and overall program outcomes \nMaintains clear and accurate project documentation, workplans, trackers, decisions, action items, and other tools necessary to support effective program execution \nIdentifies opportunities to improve and standardize workflows, reporting, communications, implementation practices, and other cross-program processes \nSupports program integration by owning assigned integration workstreams and helping document, evaluate, and implement aligned or future-state processes \nDevelops and delivers clear, concise, and audience-appropriate communications that translate complex program, customer, and operational information into actionable next steps \nRemains flexible across evolving program needs and takes ownership of new initiatives, customer needs, or operational priorities as required \nEducation:\nRequires broad training in fields such as business administration, healthcare administration, supply chain, pharmacy, project management, or similar disciplines generally obtained through completion of a four-year bachelor's degree; normally requires a minimum of three (3) years of directly related and progressively responsible experience\nPharmacy Technician Certification and/or health system, hospital, pharmaceutical distribution, healthcare supply chain, or related experience preferred\nProject or program management experience strongly preferred\nKnowledge and Skills:\nStrong program and project management skills with demonstrated ability to independently manage multiple concurrent workstreams, priorities, deadlines, and stakeholders \nDemonstrated ability to operate autonomously once aligned on objectives and expected outcomes, without requiring continuous direction or prioritization from leadership \nDemonstrated ownership mentality with the ability to identify what needs to be done, establish an approach, and drive work through completion \nStrong organizational skills, attention to detail, follow-through, and personal accountability \nStrong problem-solving and critical-thinking skills with the ability to independently assess issues, develop solutions, make appropriate decisions, and recognize when escalation is required \nStrong customer-facing communication skills with the ability to build credibility and effectively engage health system and other external stakeholders \nStrong presentation and public-speaking skills with demonstrated comfort independently leading meetings, facilitating discussions, delivering presentations, and responding to questions \nAbility to quickly develop and maintain subject matter expertise across complex programs, processes, and customer requirements \nAbility to communicate complex information clearly and concisely to customers, Sales teams, cross-functional partners, and leadership \nAbility to influence, engage, and drive results through cross-functional teams without direct authority \nStrong meeting facilitation skills with the ability to establish objectives, guide productive discussions, clarify decisions, and drive action-item accountability \nStrong written communication skills \nStrong interpersonal skills and ability to develop and maintain collaborative working and business relationships \nStrong time-management skills and demonstrated ability to independently manage competing priorities in a fast-paced environment \nAbility to anticipate upcoming needs, risks, dependencies, and deadlines rather than relying on leadership to identify or manage them \nAbility to operate effectively in an evolving environment where processes, roles, priorities, and program needs may continue to change \nAbility to identify opportunities to standardize, streamline, and improve processes while considering operational and customer impacts \nAbility to understand customer needs, assess changing business conditions, and translate insights into actionable recommendations \nUnderstanding of hospital and/or Community & Specialty business segments preferred \nUnderstanding of Cencora business units, systems, and processes preferred \nProficiency with Microsoft Office applications, including PowerPoint, Excel, Word, Outlook, and Teams \nStrong creativity and continuous improvement mindset; focused, disciplined, proactive, and results-oriented \nAI fluency with demonstrated ability to responsibly and effectively leverage AI-enabled tools to improve productivity, analysis, communication, problem-solving, and work quality; applies sound judgment and critical thinking to validate AI-generated outputs for accuracy, completeness, and appropriateness before use.\nWhat Cencora offers\nWe provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit \nhttps://www.virtualfairhub.com/cencora\n\nFull timeSalary Range*\n$76,200 - 119,460*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.\nEqual Employment Opportunity\nCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.\nThe company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.\nCencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned\n.\nAffiliated Companies:\nAffiliated Companies: AmerisourceBergen Drug Corporation","description_format":"text","description_chars":11234,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Parental leave","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Pharmaceutical Distribution"],"lifecycle":[{"event":"open","at":"2026-11-09T23:49:58Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 48 · green card filings: 13","filings_12m":48,"filings_prev_12m":38,"green_card_filings_12m":13,"median_offered_wage_usd":130369,"route":null,"cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":29,"reasons":["seen:0","win:early"],"computed_at":"2026-11-10T01:45:53Z"},"pay":{"stated_usd_annual":119460,"is_top_pay":false},"html_url":"https://alion.io/job/amerisourcebergen-sr-program-support-specialist","json_url":"https://alion.io/job/amerisourcebergen-sr-program-support-specialist.json","meta":{"generated_at":"2026-11-10T01:45:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4069,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2623},"rest":"https://alion.io/mcp/rest/get_company?id=2623"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famerisourcebergen-sr-program-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famerisourcebergen-sr-program-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famerisourcebergen-sr-program-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amerisourcebergen-sr-program-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famerisourcebergen-sr-program-support-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3992160}},{"tool":"search_jobs","arguments":{"company":"amerisourcebergen.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3992160},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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