{"id":1402279,"url":"https://alion.io/job/amerit-fleet-solutions-senior-operations-manager","title":"Senior Operations Manager","company":{"id":3789893,"name":"Amerit Fleet Solutions","domain":"ameritfleetsolutions.com","url":"https://alion.io/company/ameritfleetsolutions","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":100,"open_postings":17,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":9,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":135000,"max":165000,"currency":"USD","period":"year","gross":null,"usd_annual":165000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"closed","first_seen_at":"2026-09-28T16:11:36Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-18T13:45:17Z","board_verified":false,"closed_at":"2026-10-18T13:45:17Z","days_open":19,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":19},"description":"Position Summary\nAmerit Fleet Solutions, one of the leading fleet maintenance companies in the U.S., is seeking an experienced, inspired and mission-driven Senior Operations Manager to join our growing team!\nThe Senior Operations Manager is responsible for overseeing service operations. This is a remote position that may require up to 40-50% travel. This role involves a multi-faceted approach to maintenance, customer service and account management.\nThe SOM will have a strong background in operations as well as maintenance/fleet management. The scope of responsibilities will be the management and oversight for fleet managers and local administrators, across multiple regional sites, that will encompass teams of mechanics.\nThe SOM will oversee the day-to-day operations for the entire region and serve as the account manager. As the account manager the SOM will ensure and coordinate items like billing inquiries, monthly close out, reporting monthly metrics such as PM/DOT and other KPI data, to include SLA’s, EHS and safety for the region. The SOM will be a direct conduit for all customer inquiries and feedback, to include monthly surveys, as well as host weekly and monthly meetings.\nCandidates should have a strong and diverse background in diesel repairs; servicing a large fleet of heavy-duty trucks, trailers and equipment.\nWe are looking for an experienced self-starter with excellent leadership and communication skills. Success will be based in uptime and readiness of the customers assets, an outstanding safety and quality record, EHS compliance, data management, communication, problem solving as well as staffing and overall business performance.\nCandidates will be required to pass a background check.\nThis is a remote-based position with a strong preference for candidates residing in the following areas:\nDallas, TX\nOntario, CA\nJacksonville/Orlando, FL\nNortheast (Northern New Jersey-Philadelphia, PA-Baltimore, MD-Richmond, VA area) \nCompensation: Competitive Salary Pay - Paid weekly, every Friday! Salary range: $135,000-165,000 depending on location and experience, plus annual performance-based bonus incentive.\nThe benefits of belonging - what’s in it for you?\nCompetitive salary pay - paid weekly, every Friday\nFull benefits within 30 days\nMedical, dental, vision, prescription drug coverage, life insurance, disability insurance\n401(k) match program\nUnlimited vacation, paid holidays, and sick time\nCommitment to your safety through boot and prescription safety glasses reimbursement\nCareer and learning development with an extensive training program through our Amerit University\nEmployee referral program, up to $500 bonus\nASE certification program with fee reimbursement and bonus\nEmployee recognition platform that includes opportunities to redeem points for merchandise\nEmployee Assistance Program (EAP)\n24/7 nurse triage line\nEmployee discounts on cell phone service and entertainment tickets\nEmployee resource groups (ERGs) that foster inclusion\nWellness and fitness programs through our providers\nWhat the role looks like:\nEnsure consistent delivery of customer KPIs/SLAs: day to day service levels, communication, system updates, as well as customer experience, quality, and compliance measures\nResponsible for the operations lead of your team and for the delivery of the overall metrics & quality targets\nProactively partner with key client contacts fostering healthy business relationship in line with client expectations\nDay to day system updates and site reporting to ensure productivity: units are being scheduled, work is being performed timely, and customer business units are aware of the status of all equipment\nProactive planning and scheduling or repairs, communication for down or out-of-service assets, as well a parts and inventory management across the footprint\nAbility to build partnerships and manage suppliers and third-party service vendors in support of parts, repairs, warranty work or specialty work\nResponsible for the development of the operational talent pool by optimizing the skills of the existing team, in partnership with our internal EHS, safety and training departments\nHave a well-defined communication and engagement model in place to ensure all teams understand the performance of the business and also that they understand the needs of their teams\nResponsibility and accountability for the operational performance of the client areas and for exceeding targets of all required metrics\nThe continuous identification implementation of operational best practices through interaction with the wider team\nMotivate and effectively performance manage Operations and Team Managers within the account to ensure delivery of overall targets and business plan\nSelecting, effectively managing and coaching Operations and Team Managers\nExcellent leadership, people management, communication and influencing skills at a senior level\nSetting and reviewing as quality performance standards as well as team retention levels\nManaging client engagement\nOur ideal candidate will have:\nBachelor's degree preferred.\nTen or more years of relevant experience in managing large fleets and maintenance\nTechnical background to understand mechanical repairs, diagnosis, as well tooling, inventory, and fleet management systems\nProven experience in management for operations, planning, maintenance, and customer service\nGreat communication and data skills to include Outlook, Excel, and PowerPoint\nPeople skills. Ability to find and attract talented team members, train and retain highly effective employees to minimize service interruptions\nProven ability to lead cross-functional teams leveraging a project management framework\nStrong analytical and problem-solving skills with extensive business acumen\nExcellent communication and intercultural skills\nStrong written and verbal communication skills\nA business focused way of thinking and a strong hands-on, results-driven mentality combined with a high desire to work strategically\nPassionate self-starter, decisive, able to partner with the customer and effect the desired outcomes\nAre you ready to advance your career as a Fleet Manager with Amerit Fleet Solutions?Apply Today! \nhttps://www.ameritfleetsolutions.com/careers/easy-apply\n# SeniorOperationsManager #FleetManagement #FleetMaintenance #FleetMaintenanceOperations #FleetOperations #OperationsManager #DieselMechanics #DieselIndustry","description_format":"text","description_chars":6397,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":10,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Florida","iso":null,"kind":"city"},{"name":"Texas","iso":null,"kind":"city"},{"name":"Virginia","iso":null,"kind":"city"},{"name":"Pennsylvania","iso":null,"kind":"city"},{"name":"Maryland","iso":null,"kind":"city"},{"name":"California","iso":null,"kind":"city"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Fleet Management","Logistics"],"lifecycle":[{"event":"open","at":"2026-09-28T16:11:36Z"},{"event":"close","at":"2026-10-18T13:45:17Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 2","filings_12m":2,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":162500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":null,"pay":{"stated_usd_annual":165000,"is_top_pay":true},"html_url":"https://alion.io/job/amerit-fleet-solutions-senior-operations-manager","json_url":"https://alion.io/job/amerit-fleet-solutions-senior-operations-manager.json","meta":{"generated_at":"2026-10-21T21:01:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29888,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3789893},"rest":"https://alion.io/mcp/rest/get_company?id=3789893"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famerit-fleet-solutions-senior-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famerit-fleet-solutions-senior-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famerit-fleet-solutions-senior-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amerit-fleet-solutions-senior-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famerit-fleet-solutions-senior-operations-manager"}]}