{"id":456878,"url":"https://alion.io/job/amgen-medical-operations-manager","title":"Medical Operations Manager","company":{"id":4775,"name":"Amgen","domain":"amgen.com","url":"https://alion.io/company/amgen","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":337,"ghost_share":0,"stale_share":0.632,"repost_share":0.018,"time_to_fill_p50_days":43,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15500,"max_usd":44000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":27},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"UiPath","optional":true}],"status":"live","first_seen_at":"2026-05-26T00:00:00Z","employer_posted_date":"2026-05-26","last_verified_at":"2026-11-06T08:42:41Z","board_verified":true,"closed_at":null,"days_open":164,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":164},"description":"Career Category\nMedical ServicesJob Description\nThe Scientific Communications Operations Manager is accountable for driving development, execution, and implementation of a wide scope of projects and technology solutions for Amgen’s Global Scientific Communications capability in India. Projects include execution of medical content and publications, literature surveillance, process improvements, AI and automation solutions, the integration of innovative tools and platforms into core processes, and training development and delivery.\nReporting to the Scientific Communications Operations Senior Manager, this global position will manage and continue to evolve the Scientific Communications Project Management capability and will establish cross-functional relationships with global stakeholders, including information systems and data & analytics partners, the Scientific Communications leadership team, and the business user community. Cultivating strong relationships in a highly matrixed environment is pivotal for success.\nWhile there is heavy emphasis on project management coordination in this role, a successful candidate will be accountable for all Global Medical Operations responsibilities, including process standardization, business ownership and maintenance of technology solutions, training business users, optimizing performance, driving efficiency, and delivering effective solutions.\nThe preferred candidate will possess excellent prioritization and communication skills, demonstrated project management experience, and a proven track record of success in a heavily regulated environment. A drive to learn and a continuous improvement mindset are essential to succeed in this role.\nInnovation, process improvement, efficiency, compliance, transparency, traceability, and quality are at the core of our work. Results will be achieved in a manner that embodies Amgen’s culture and values, fosters trust and respect in team collaboration settings and partnerships, holds ethics as a foundational base in all manner of work activities, and exemplifies a philosophy of continuous team and personal improvement.\nRoles & Responsibilities:\nSupervising medical content operations, including monitoring content creation, review, approval, and publication processes to ensure timely execution and alignment with medical, regulatory, and compliance requirements.\n•Monitoring compliance procedures and documentation related to scientific publication lifecycles, proactively identifying process gaps and risks, and supporting the preparation of compliance reports, dashboards, and operational insights for leadership review.\n\nCoordinating project management activities - including planning, execution, change management, deployment, training, and reporting - contributing to the successful execution of the SciComm strategic communication plan.\n\nDriving user acceptance testing for new technology builds and enhancements.\n\nProactively communicating with stakeholders across functions and geographies to ensure strategic alignment and to seek opportunities for increased efficiency and innovation.\n\nServing as business authority, advocate, and point of contact on technology & process related issues within Global Scientific Communications in India.\n\nFacilitating and participating in key governance forums and project sponsor meetings.\n\nCollaborating with analytics leads to identify, implement, and managing key performance indicators, impact metrics, dashboards, and other analytic needs.\n\nContinually assessing the landscape and proactively identifying opportunities to improve, standardize, or streamline business processes.\n\nPartnering with the appropriate training experts and establishing pathways to assess and understand the educational needs of the capability audience\n\nSupporting recruitment, coaching, mentoring, and development of operations team members as appropriate\n\nBasic Qualifications and Experience:\nMasters in Science field with 8-13 years of directly related industry experience along with good work experience in project management (PMP or DASM certification preferred)\n\nFunctional Skills:\nPreferred Qualifications:\nBachelor’s degree or equivalent in life science, computer science, business administration, or related discipline\n\n4+ years of experience with Salesforce, Veeva Vault, or similar technology platforms\n\nWork experience in the pharmaceutical or life sciences technology industry\n\nHands-on experience with AI and automation tools (e.g., Power Platform, UiPath, custom GPTs) to enhance and streamline business processes and workflows\n\nExperience in leading systems or analytics projects\n\nStrong understanding and experience in the use of performance management techniques, measures, problem solving, and analytical thinking\n\nKnowledge of pharmaceutical industry guidelines, good clinical practice, good publication practice, compliance and regulatory guidelines, and legal/health system environment\n\nProficient in application software and analytical development methodologies in a validated system environment\n\nStrong understanding of principals of customer service as applied to internal customers and external partners.\n\nAmgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.\nWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.\n.","description_format":"text","description_chars":5666,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Prescription Drugs","Biologics & Biosimilars","Immunology & Inflammation Therapeutics","Cardiometabolic Therapeutics"],"lifecycle":[{"event":"open","at":"2026-09-06T09:51:56Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.333,"p_room":0.28,"age_days":164,"expected_fill_days":43,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/amgen-medical-operations-manager","json_url":"https://alion.io/job/amgen-medical-operations-manager.json","meta":{"generated_at":"2026-11-06T09:17:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16824,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4775},"rest":"https://alion.io/mcp/rest/get_company?id=4775"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famgen-medical-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famgen-medical-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famgen-medical-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amgen-medical-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famgen-medical-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":456878}},{"tool":"search_jobs","arguments":{"company":"amgen.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":456878},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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