Position Senior Associate – Omnichannel Content Operations

Career Category

Job Description

Senior Associate - Omnichannel Content Operations

Location: Hyderabad, Amgen India

Key Responsibilities:

• Develop and produce digital content across formats such as social media assets, short-form video, graphics, web content, POC, EMR and multimedia materials
• Adapt content for different platforms and audiences, ensuring consistency in tone, style, and messaging
• Leverage AI tools (e.g., generative text, image, and video tools) to support ideation, asset creation, and content optimization
• Review and refine AI-assisted outputs to ensure quality, accuracy, and brand alignment
• Manage and organize digital assets, ensuring proper version control and accessibility
• Support content publishing workflows
• Stay current on digital content trends, emerging formats, and AI capabilities

Preferred Qualifications:

• Experience using AI tools for content creation (e.g., generative AI platforms, automation tools)
• Familiarity with content management systems (CMS) and digital asset management tools
• Experience with design and video editing tools
• Basic understanding of digital analytics and content performance metrics
• Experience working in fast-paced, cross-functional environments
• Good working knowledge of Adobe creative tools, including AI-enabled features for content adaptation.
• Familiarity with CMS, digital asset management and enterprise content workflow systems
• Bachelor's degree in design, Visual Communication, Marketing, Communications or a related field, or equivalent practical experience.
• Relevant certifications or diplomas in design or digital content tools are a plus
• Experience: 2-5 years of experience in graphic design, content production, digital asset adaptation or creative operations, preferably in pharmaceutical, healthcare, regulated or agency environments