Senior Product Manager, Marketing Operations

Career Category

Job Description

Senior Product Manager, Marketing Operations (AIN)

Location: Amgen India

Role summary

As an offshore member of the US brand team, the Senior Product Manager will partner with commercial brand leadership to operationalize brand strategy through AIN-delivered marketing operations, content and analytics capabilities. Serve as the product-facing lead who enables brand priorities to be executed at scale using analytics and automation to simplify operations, accelerate decisions and generate measurable value.

Key responsibilities

• Act as the primary AIN partner to brand leadership, translating strategic brand priorities (positioning, customer journeys, GTM plans) into execution-ready initiatives and capability requests.
• Collaborate with commercial teams, AIN delivery pods, analytics, compliance and vendors to sequence work, set priorities and deliver against brand outcomes.
• Enable strategic brand execution by championing analytics and automation solutions (modular/GenAI content, workflow automation, production analytics) that reduce manual effort and improve time-to-insight.
• Promote adoption of automation and standardized approaches to simplify operations and increase reuse (AEM/DAM, Workfront, SFMC)
• Translate brand outcomes into measurable KPIs/SLAs and recommend operational changes and adoption plans based on results.
• Define and facilitate clear RACI, handoffs and knowledge transfer between onshore brand teams and AIN delivery to drive alignment with onshore strategic ownership.
• Mentor and lead a small product team and represent product in cross-functional decision forums.

Required qualifications

• BA/BS; advanced degree (MBA/MS) preferred.
• 7+ years product management for US brands, including marketing operations or product owner experience with proven cross-functional partnering and leadership.
• Practical familiarity with enterprise marketing platforms and analytics capabilities (e.g., AEM/DAM, Workfront, SFMC/Veeva or equivalents).
• Experience applying analytics and automation (AI/ML or GenAI exposure preferred) to simplify marketing operations and drive measurable outcomes.
• Experience partnering with centralized/offshore delivery teams and managing vendor relationships.

Preferred

Pharmaceutical or healthcare commercial marketing experience; familiarity with MLR/compliance. Experience with marketing activities for US brands.