{"id":3419901,"url":"https://alion.io/job/amgen-strategic-planning-operations-manager-2","title":"Strategic Planning & Operations Manager","company":{"id":4775,"name":"Amgen","domain":"amgen.com","url":"https://alion.io/company/amgen","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":358,"ghost_share":0,"stale_share":0.575,"repost_share":0.006,"time_to_fill_p50_days":42,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14500,"max_usd":42000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":27},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-06-09T00:00:00Z","employer_posted_date":"2026-06-09","last_verified_at":"2026-10-30T12:00:55Z","board_verified":true,"closed_at":null,"days_open":143,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":142},"description":"Career Category\nInformation SystemsJob Description\nHOW MIGHT YOU DEFY IMAGINATION?\nYou’ve earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge you’ve worked hard to acquire and the passion you already have. At Amgen, our shared mission-to serve patients-drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role.\nCCE Governance - Strategic Planning & Operations Manager\nLet’s do this. Let’s change the world.\nIn this vital role, you will support the Customer Care & Experience (CCE) Governance team. The CCE team focuses on advancing capabilities that enhance the experience of Amgen’s internal workforce by driving adoption and maximizing business value of deployed End User Technologies. These include collaboration platforms such as Microsoft Teams, WebEx, SharePoint, and workplace devices including PCs, mobile phones, tablets, and printers.\nAs the CCE Governance-Strategic Planning & Operations Manager , you will serve as a key governance partner supporting financial oversight, portfolio execution, vendor and contract management, software license governance, and operational performance reporting. You will work closely with FP&A, Procurement, service owners, system owners, cross-functional leadership and global stakeholders across time zones to ensure accurate financial planning, seamless renewals, and strong vendor governance.\nKey Responsibilities\n1. Financial Planning, Forecasting & Portfolio Governance\nIndependently manage Opex and portfolio financials, including budgeting, forecasting, quarterly Latest Estimates (LEs), and accruals\nOwn end-to-end financial forecasting and variance analysis across the CCE portfolio\nProvide financial insights to support decision-making, cost optimization, and investment prioritization\nPartner with FP&A to ensure accurate financial planning, reporting, and alignment with enterprise processes\nSupport and manage Amgen India financials, ensuring alignment with global financial governance and reporting standards\nDrive financial transparency across services & regions, including cost allocations\n2. Software Contract Lifecycle & Renewals Management\nOwn and manage end-to-end software contract lifecycle including renewals, extensions, change requests, and closures\nLead software renewal planning and execution, including cost estimation, stakeholder alignment, and budget readiness\nPartner with stakeholders to optimize renewal scope, eliminating unused or redundant licenses\nSupport and coordinate vendor negotiations and approval workflows for renewals\nEnsure all renewals align with financial plans and governance policies\nLeverage strong knowledge of Microsoft enterprise agreements and contract structures (e.g., M365, E3/E5, Azure, true-ups) to drive optimized renewals, cost efficiency, and compliance\n3 . Financial Operations & Procurement Execution\nOversee and support Purchase Order (PO) creation and approvals in Ariba, ensuring accuracy and timeliness\nPerform billing validation and invoice reconciliation against contracts and entitlements\nCoordinate with FP&A and procurement teams to ensure correct financial processing and compliance\nManage financial transactions including true-ups, prorated calculations, and invoice validations\nEnsure adherence to enterprise financial and procurement policies\n4. Software License Governance & Compliance\nMaintain license compliance by reconciling purchased vs. allocated licenses\nManage true-ups (monthly/quarterly/annual) and validate license usage accuracy\nEnsure governance for non-standard software approvals (e.g., Visio, Project, Adobe Pro)\nIdentify opportunities to optimize license utilization and reduce costs\nTrack and report license usage trends and financial impact\n5. Vendor Performance & Contract Governance\nOversee vendor performance against SLA/KPI commitments and drive corrective actions where needed\nTroubleshoot contract and vendor-related issues including billing discrepancies and compliance gaps\nMaintain contract inventory and ensure timely actions on renewals, expirations, and risks\nProvide data-driven insights to support vendor governance and performance improvement\n6. Reporting, Insights & Governance\nDevelop and publish monthly governance reports covering:Financial performance\nForecast vs. actuals\nLicense utilization & compliance\nRenewal pipeline & risks\n\nProvide actionable insights to leadership on cost optimization, risks, and opportunities\nEnsure audit readiness through strong documentation and compliance tracking\nContinuously improve governance processes, standards, and reporting frameworks\nPreferred Qualifications\nStrong financial acumen with experience in budgeting, forecasting, and financial analysis\nExperience managing enterprise software contracts and renewals\nStrong knowledge of Microsoft enterprise licensing and contract models (e.g., EA, M365, Azure consumption, true-ups, co-terming, chargeback)\nHands-on experience with Ariba, SAP, Excel, or similar financial systems\nKnowledge of software asset management (SAM) and license compliance practices\nExperience working with global teams and supporting global financial operations (e.g., US, EU, JAPAC, LATAM)\nStrong understanding of procurement and vendor management processes\nAbility to manage multiple priorities independently with minimal supervision\nExcellent communication skills with the ability to engage both technical and business stakeholders\nExperience presenting insights to senior leadership\nCore Competencies\nFinancial ownership & accountability\nContract and commercial acumen\nStrong Microsoft licensing expertise\nAnalytical thinking & problem-solving\nStrong execution and attention to detail\nCross-functional collaboration & influence\nProcess improvement and governance mindset\nMinimum Qualifications\nMaster's or Bachelor’s degree 8- 13 years of Information Systems/Finance/Portfolio Management experience\nAmgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing, and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.\nAmgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people’s lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world’s leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.\n.","description_format":"text","description_chars":6797,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology","Prescription Drugs","Immunology & Inflammation Therapeutics","Cardiometabolic Therapeutics"],"lifecycle":[{"event":"open","at":"2026-10-28T20:40:49Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.426,"p_room":0.28,"age_days":143,"expected_fill_days":42,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/amgen-strategic-planning-operations-manager-2","json_url":"https://alion.io/job/amgen-strategic-planning-operations-manager-2.json","meta":{"generated_at":"2026-10-30T14:18:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1682,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4775},"rest":"https://alion.io/mcp/rest/get_company?id=4775"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famgen-strategic-planning-operations-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famgen-strategic-planning-operations-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famgen-strategic-planning-operations-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amgen-strategic-planning-operations-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famgen-strategic-planning-operations-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3419901}},{"tool":"search_jobs","arguments":{"company":"amgen.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3419901},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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