{"id":3722827,"url":"https://alion.io/job/amherst-intern-hoa-violations-compliance","title":"Intern HOA Violations & Compliance","company":{"id":4597,"name":"Amherst","domain":"amherst.com","url":"https://alion.io/company/amherst","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"C","score":64,"open_postings":27,"ghost_share":0.593,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Costa Rica"],"countries":["CR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true},{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-11-03T00:00:00Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-10T00:40:53Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":7},"description":"The Amherst Group of companies comprise of leading real estate investment and advisory firms with a mission to transform the way real estate is owned, financed and managed. Amherst leverages its proprietary data, analytics, technology, and decades of experience to seek solutions for a fragmented, slow-to-evolve real estate ecosystem and to materially improve the experience for residents, buyers, sellers, communities, and investors. Today Amherst has over 1000 employees and $14.1 billion in assets under management.\nOver the past decade, Amherst has scaled its platform to become one of the largest operators of single-family assets and has acquired, renovated, and leased more than 46,000 homes across 32 markets in the U.S. The firm delivers customized, stabilized cash-flowing portfolios of assets to its investors, wrapped in all the ongoing services required to manage, own, and finance the asset including property management, portfolio management, and a full capital markets team. In addition to its single-family rental platform, Amherst’s debt business pursues two distinct credit strategies in mortgage-backed securities and commercial real estate lending. Over its 25-year history, Amherst has developed a deep bench of research and technology talent, and leverages data and analytics at every stage in the asset lifecycle to improve operations and preserve long-term value for our investors and the more than 188,000 residents the firm has served.\nTeam Overview & Context:\nThe HOA & Municipalities team manages compliance across hundreds of single-family rental properties governed by Homeowners Associations (HOAs) and local municipalities. The team ensures that all properties adhere to community standards, resolve violations, and avoid financial exposure from fines or liens.\nCurrent Challenge: The team handles a high volume of HOA violation notices daily and needs support in tracking, documenting, and driving resolution across multiple markets.\nBusiness Impact: Timely resolution of HOA violations prevents accruing fines, protects property values, and ensures a positive resident experience.\nProject Description & Objectives\nProject Description:\nThe intern will support the HOA Violations & Compliance workflow by assisting in the intake, tracking, and resolution of HOA violation notices across Main Street Renewal's property portfolio.\nThe intern will work directly within Salesforce to manage violation records and coordinate with internal teams to drive compliance.\nKey Objectives:\nSupport the intake and classification of HOA violation notices in Salesforce\nAssist in tracking cure deadlines and following up with internal resolution teams\nHelp document compliance evidence (photos, invoices, confirmations) for case closure\nContribute to reporting on open violations, aging cases, and fine exposure\nKey Responsibilities:\nReview and validate incoming HOA violation notices\nCreate and update violation records in Salesforce with accurate data\nCoordinate with Maintenance, Recurring Services, and Construction teams for cure\nMonitor cure deadlines and escalate high-priority or accruing fine cases\nCommunicate with HOA issuers to confirm compliance and request ledgers\nSupport quality control review of IDP-created records\nDeliverables by End of Internship:\nAccurate and up-to-date violation records in Salesforce for assigned portfolio\nDocumentation of resolved cases with proof of compliance\nWeekly status report on open violations and aging cases\nProcess improvement suggestions based on observed workflow gaps\nJob Requirements\nRequired Qualifications:\nCurrently pursuing a degree in Business Administration, Law, Real Estate, or related field\nStrong attention to detail and organizational skills\nAbility to manage multiple tasks and deadlines simultaneously\nEnglish proficiency (written and verbal) - B2 or higher\nTechnical & Behavioral Skills:\nBasic knowledge of CRM systems (Salesforce experience is a plus)\nProficiency in Microsoft Office (Excel, Outlook, Teams)\nStrong written communication skills\nProactive attitude and ability to work in a fast-paced environment\nAnalytical thinking and problem-solving skills\nOur full-time employee benefits include:\nA competitive and comprehensive benefits package.","description_format":"text","description_chars":4238,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate Investment","Real Estate Rental","Property Management"],"lifecycle":[{"event":"open","at":"2026-11-04T03:28:20Z"}],"visa":[],"liveness":{"score":66,"band":"ok","label":"Likely open","p_open":1,"p_active":0.662,"p_room":1,"age_days":7,"expected_fill_days":32,"reasons":["conf:6","stale_co","urgency","win:early","comp:junior"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/amherst-intern-hoa-violations-compliance","json_url":"https://alion.io/job/amherst-intern-hoa-violations-compliance.json","meta":{"generated_at":"2026-11-10T10:52:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25234,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4597},"rest":"https://alion.io/mcp/rest/get_company?id=4597"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famherst-intern-hoa-violations-compliance"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famherst-intern-hoa-violations-compliance"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famherst-intern-hoa-violations-compliance"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amherst-intern-hoa-violations-compliance\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famherst-intern-hoa-violations-compliance"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3722827}},{"tool":"search_jobs","arguments":{"company":"amherst.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3722827},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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