{"id":2590041,"url":"https://alion.io/job/amoltechnologies-sfcc-business-analyst","title":"SFCC Business Analyst","company":{"id":4417863,"name":"Amol Technologies","domain":"amoltechnologies.com","url":"https://alion.io/company/amoltechnologies","size_band":null,"is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Rest API","optional":false},{"name":"SOAP","optional":false},{"name":"Incident Management","optional":true}],"status":"live","first_seen_at":"2026-07-06T19:52:09Z","employer_posted_date":"2026-07-06","last_verified_at":"2026-10-23T19:45:55Z","board_verified":true,"closed_at":null,"days_open":109,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":108},"description":"Amol Technologies is a developing Global Software Development organization headquartered at Nashik, India. We are a group of profoundly gifted technologists taking into account our customer's needs. With an unmatched ability pool of profoundly talented Software Engineers, we have the specialized aptitudes, responsibility and industry information to convey custom applications on schedule and inside spending plan.\n We are seeking a highly driven and independent Production Operations Specialist who combines strong analytical thinking, crisp communication, and deep systems understanding to deliver reliable, high-quality Production Support. The ideal candidate excels at navigating complex cross-system issues, driving end-to-end ownership, and partnering with internal and external teams to ensure timely resolution.\nKey Responsibilities\nAnalyze complex cross-system issues and propose actionable, solution-oriented recommendations.\nCommunicate clearly with full context to ensure alignment across internal teams.\nMaintain rigorous organization, documentation, and information management throughout investigations.\nOperate independently with strong judgement, prioritization, and self-direction.\nCollaborate with internal and external partners to accelerate issue resolution and remove blockers.\nClient Expectations for the ProdOps Role\nAct as a dependable, professional point of contact with full end-to-end ownership of issues.\nProvide solution-first updates focused on recommendations rather than open questions.\nDemonstrate confidence, independence, and leadership during incident triage.\nEngage stakeholders proactively to identify risks, remove blockers, and drive resolution.\nRequired Skills & Experience\nStrong analytical and problem-solving skills with the ability to diagnose complex issues.\nExcellent verbal and written communication with emphasis on clarity and context.\nAbility to operate autonomously in high-pressure, fast-paced environments.\nStrong organizational skills for managing investigations and documentation.\nExperience in Production Support or operational roles within technology environments.\nTechnical Skills\nSalesforce Commerce Cloud (SFCC) - deep working knowledge of order lifecycle and integrations.\nOrder Management Systems (OMS) - hands-on experience with order flows and exceptions.\nIBM Sterling OMS - working knowledge preferred, plus understanding of integration patterns.\nFamiliarity with REST/SOAP APIs, log analysis, and monitoring tools.\nNice-to-Have\nExperience with major incident management processes.\nExposure to e-commerce and fulfillment ecosystems.\nExperience collaborating across product, engineering, and client teams.","description_format":"text","description_chars":2671,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Technology","Software","Manufacturing & Industrial Software"],"lifecycle":[{"event":"open","at":"2026-10-15T05:36:18Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.237,"p_room":0.28,"age_days":108,"expected_fill_days":23,"reasons":["conf:2","win:tail","crowd:"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/amoltechnologies-sfcc-business-analyst","json_url":"https://alion.io/job/amoltechnologies-sfcc-business-analyst.json","meta":{"generated_at":"2026-10-23T21:25:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"search","counted_by":"address","units_charged":0,"used_today":0,"day_limit":null,"remaining_today":null,"minute_limit":null,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4417863},"rest":"https://alion.io/mcp/rest/get_company?id=4417863"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famoltechnologies-sfcc-business-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famoltechnologies-sfcc-business-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famoltechnologies-sfcc-business-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amoltechnologies-sfcc-business-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famoltechnologies-sfcc-business-analyst"}]}