{"id":2403154,"url":"https://alion.io/job/amp-business-systems-analyst","title":"Business Systems Analyst","company":{"id":1828854,"name":"AMP","domain":"amp.com.au","url":"https://alion.io/company/amp-com-au","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":81,"open_postings":4,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":63000,"max_usd":117000,"period":"year","method":"role_country_seniority_unknown","sample_n":14},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-12T22:04:19Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T21:55:28Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking.\nFor us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more positive and powerful for the future.\nHelp people create their tomorrow, while you create yours\nWe help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we’ve been doing it for over 170 years.\nIf we do our job well, we genuinely add to the prosperity of our country and its people.\nHow you'll make an impact\nAs a Business Systems Analyst within our Customer Platforms team, you’ll help translate complex business needs into clear, practical technology outcomes that improve how our customers, advisers and employees engage with AMP. Working across customer engagement platforms such as Salesforce CRM, contact centre technology, automation and integrated servicing solutions, you’ll partner with Product Owners, Delivery Managers, technology teams and business stakeholders to shape requirements and deliver meaningful change.\nYou’ll lead discovery conversations, define current and future-state processes, develop user stories and acceptance criteria, and help delivery teams maintain clarity from initial concept through to implementation. You’ll also support solution design, Agile delivery, testing, release readiness and continuous improvement, ensuring changes are well understood, effectively controlled and aligned with measurable customer and business outcomes\nWhat you'll bring to the role\nYou’ll bring demonstrated experience as a Business Systems Analyst, Business Analyst or Functional Analyst within a complex technology delivery environment. You’ll be confident eliciting and documenting business, functional and non-functional requirements, facilitating workshops, mapping processes and producing high-quality user stories, acceptance criteria and functional specifications. Experience supporting system integration testing, user acceptance testing and business readiness will also be important.\nJust as importantly, you’ll be an effective communicator who can build trusted relationships across business and technology teams, simplify complex information and manage multiple priorities without losing attention to detail. Experience with Agile or DevOps delivery and tools such as Jira, Confluence and ServiceNow will be highly valued. Exposure to Salesforce, Service Cloud, contact centre or customer servicing platforms, together with experience in financial services or wealth management, would help you stand out\nYou’ll thrive here if…\nIf you can adapt from BAU to the ambiguous with ease, you’ll do well here. Change is never easy, so bring your commitment, grit and growth mindset.\nBecause we run lean, you’ll be expected to jump in and deliver across a variety of areas. Meaning, you’ll be closer to the action and executive decisions that influence where we go next.\nIf you’re someone that can hold their own, you’ll find AMP quite liberating.\nWhy we think you’ll love working at AMP\nDoing what we’ve always done is not an option, so your clever ideas will get airtime here. You’ll be encouraged to speak up and try new things. If they don’t work, we move on - better for it.\nWe know there’s no one way of doing things. So, you won’t have to sacrifice who you are or how you work to fit in here. We’re inclusive and flexible in many of the ways you’d expect. And in some of the ways you wouldn’t. As long as your health and wellbeing come first - at home and at work.\nIn fact, most of what makes AMP such a welcoming, enjoyable place to work are our people. Wherever you go, you’ll find moments to connect, feel valued and do meaningful work.\nWhether it’s through our first-class leaders who are invested in you and your success. Through year-round opportunities to volunteer, fundraise and give back to the community. Or in the everyday challenges you face as we work together to strengthen this great organisation. Challenges that will stretch you, amplify your potential and compound the impact you have.\nWe believe in the power of inclusion and diversity\nWe’re dedicated to fostering inclusion, diversity, and a warm feeling of belonging at AMP. It sparks creativity, ignites innovation, and turns up the dial on the quality of our decisions and performance. This not only makes our workplace more engaged, but also leads to better connections with our customers.\nWe're your allies in the search for the perfect fit - when you apply, let us know how we can support you to put your best self forward during our selection process.\nWe're also committed to enhancing employment opportunities for Aboriginal and Torres Strait Islander people, so we enthusiastically encourage candidates from these backgrounds to apply and explore our Reconciliation Plan on our website\nReady to create your tomorrow?\nIf you’re someone who sees opportunity where others see challenge, come and work with us in smart, progressive ways as we transform an iconic Australian brand for the future. And, through a series of career-defining moments, create your own tomorrow.\nDon’t procrastinate! We review applications when we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.","description_format":"text","description_chars":5594,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Professional Services","Mortgage Lending & Brokers"],"lifecycle":[{"event":"open","at":"2026-10-13T00:04:52Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["conf:2","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/amp-business-systems-analyst","json_url":"https://alion.io/job/amp-business-systems-analyst.json","meta":{"generated_at":"2026-10-13T22:20:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":34093,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1828854},"rest":"https://alion.io/mcp/rest/get_company?id=1828854"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famp-business-systems-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famp-business-systems-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famp-business-systems-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amp-business-systems-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famp-business-systems-analyst"}]}