{"id":3074520,"url":"https://alion.io/job/amplifi-loyalty-solutions-site-reliability-engineer","title":"Site Reliability Engineer","company":{"id":3866420,"name":"ampliFI Loyalty Solutions","domain":"amplifiloyalty.com","url":"https://alion.io/company/amplifiloyalty","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycor","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Naperville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90000,"max":110000,"currency":"USD","period":"year","gross":null,"usd_annual":110000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon CloudWatch","optional":false},{"name":"Amazon EC2","optional":false},{"name":"Amazon S3","optional":false},{"name":"Ansible","optional":false},{"name":"API Gateway","optional":false},{"name":"AWS","optional":false},{"name":"AWS Lambda","optional":false},{"name":"CI/CD","optional":false},{"name":"CloudFormation","optional":false},{"name":"Grafana","optional":false},{"name":"IAM","optional":false},{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"PowerShell","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"SOC 2","optional":false},{"name":"Terraform","optional":false},{"name":"Amazon ECS","optional":true},{"name":"Amazon EKS","optional":true},{"name":"Datadog","optional":true},{"name":"Docker","optional":true},{"name":"GitHub Actions","optional":true},{"name":"GitLab CI","optional":true},{"name":"Jenkins","optional":true},{"name":"Kubernetes","optional":true},{"name":"PagerDuty","optional":true},{"name":"PCI DSS","optional":true}],"status":"live","first_seen_at":"2026-10-22T10:24:22Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-22T21:51:34Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Overview\nThe Site Reliability Engineer (SRE) - Release & Operationsis a hybrid technical and process-oriented role responsible for bridging the gap between software development and stable IT operations. This role focuses on owning and optimizing the release lifecycle, driving governance through the Change Advisory Board (CAB), and facilitating cross-team deployment communication.\nIn addition to release engineering, this position requires a hands-on technical expert who will develop automated tooling to reduce operational toil, actively participate in production support and on-call rotations, and ensure the high availability, security, and scalability of AWS-based cloud infrastructure in a compliant corporate environment.\nResponsibilities\nRelease Management & Governance (CAB)\nRelease Lifecycle Ownership:Lead and coordinate the end-to-end release lifecycle, including planning, scheduling, staging, deploying, and post-release validation.\nChange Advisory Board (CAB):Act as a key representative and technical coordinator on the Change Advisory Board, defending upcoming releases, evaluating architectural risk, and ensuring all compliance requirements are met prior to production deployment.\nCross-Functional Communication:Serve as the primary point of contact for developers, QA, product management, and business stakeholders regarding deployment windows, release status, risk assessments, and rollback plans.\nProcess Optimization:Standardize and mature release processes, transitioning manual gatekeeping into automated CI/CD guardrails and repeatable workflows.\nSite Reliability & Production Support\nProduction Support & On-Call:Provide hands-on tier-2 production support, ensuring operational stability and participating in the active engineering on-call rotation.\nTooling & Automation Development:Design, build, and maintain internal scripts, custom tooling, and automated pipelines (Python, Bash, PowerShell) to reduce operational \"toil\" and streamline release operations.\nIncident Response & RCA:Respond promptly to system outages, service interruptions, and security alerts. Lead post-incident Root Cause Analysis (RCA) efforts and implement permanent preventive engineering solutions.\nInfrastructure-as-Code (IaC):Maintain, deploy, and scale AWS cloud infrastructure using Terraform, AWS CloudFormation, or Ansible to ensure environment parity and drift-free deployments.\nObservability & Monitoring:Configure, tune, and optimize monitoring and alerting systems (e.g., CloudWatch, Prometheus, Grafana) to provide comprehensive visibility into release health and production performance.\nSecurity, Compliance, & Collaboration\nCompliance Alignment:Ensure all deployment and release activities strictly adhere to PCI, SOC2, and internal corporate security/governance standards.\nCollaboration:Work closely with software engineering, QA, and platform infrastructure teams to build \"paved paths\" for developers to ship software safely and rapidly.\nDocumentation:Maintain pristine, audit-ready documentation for release logs, standard operating procedures (SOPs), runbooks, and incident timelines.\nEssential Skills and Experience\nExperience:3-5 years of experience in SRE, DevOps, system administration, or Release/Operations engineering roles.\nRelease Experience:Proven experience coordinating software releases, managing multi-tier deployment pipelines, and working within formal ITIL/Change Management frameworks (including active CAB participation).\nEducation:Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related technical field (or equivalent practical experience).\nAWS Expertise:Hands-on experience configuring, deploying, and maintaining AWS infrastructure and serverless architectures (EC2, S3, RDS, IAM, Lambda, API Gateway).\nInfrastructure-as-Code (IaC):Solid understanding and working experience with IaC tools such as Terraform or AWS CloudFormation.\nScripting & Automation:Strong proficiency in scripting languages (especially Python and Bash) to write automation tooling and integrate systems.\nIncident Management:Demonstrated experience leading Root Cause Analysis (RCA) and participating in production on-call rotations.\nCommunication:Exceptional written and verbal communication skills, with a proven ability to coordinate across highly technical development teams and business-oriented leaders.\nPreferred Skills and Experience\nCertifications:AWS Certified SysOps Administrator, AWS Certified DevOps Engineer, or ITIL Foundation certifications.\nCI/CD Pipeline Tooling:Experience configuring and maintaining CI/CD systems (such as GitLab CI, GitHub Actions, Jenkins, or AWS CodePipeline).\nObservability Tools:Hands-on experience with modern monitoring, APM, and alerting tools (e.g., Datadog, Prometheus, Grafana, PagerDuty).\nContainerization:Experience with Docker and container orchestration platforms (Kubernetes, AWS ECS/EKS).\nCompliance Audits:Hands-on experience assisting with SOC2 or PCI-DSS audits, especially documenting evidence for code changes and release gates.\nKey Competencies and Attributes\nDiplomatic Operator:Highly collaborative with the diplomatic communication skills needed to align divergent engineering and corporate business interests.\nSystems Thinker:Able to identify systemic process bottlenecks and solve them through automation rather than manual intervention.\nDetail-Oriented:Methodical approach to change and risk mitigation, ensuring zero-downtime deployments and clear audit trails.\nGrowth Mindset:Enthusiastic about continuous learning in modern platform operations, SRE practices, and cloud-native architecture.\nWork Arrangement\nBased at ampliFI’s Naperville, IL Corporate office, this hybrid role requires onsite reporting Tuesday through Thursday weekly. This role includes active participation in the on-call rotation, with expectations for responding to off-hours system events.\nNational remote opportunities require residency in one of the following states AZ, CO, FL, GA, IL, IN, MA, MT, NC, NE, NH, NJ, NY, OH, PA, SC, TX, UT, VA, or WI. \nPhysical Requirements\nThis role involves sitting or standing for extended periods, using computers, phones, and other office equipment. Visual acuity and manual dexterity are needed for reading documents and handling materials. Occasional lifting of items up to 20 lbs. and frequent phone communication is required.\nOther Duties\nDuties, responsibilities, and activities are not all encompassing and may change at any time with or without notice. To perform this job successfully, an individual must be able to satisfactorily carry out each essential duty. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions\nThe compensation range listed below represents the potential salary for this role at the time of posting. However, the final salary may be higher or lower than the stated range, and this range may be adjusted in the future. An employee’s placement within the salary range will depend on various factors, including but not limited to relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any applicable collective bargaining agreements, and the needs of the business or organization. The salary range for this role is $90,000 to $110,000 per year.\nAbout ampliFI\nAt ampliFI Integrityguides every decision, Curiositydrives innovation, and Advocacyensures we always put our clients and teammates first. We foster a supportive, fun workplace where your contributions are valued, and your growth is encouraged.\nampliFI provides fully outsourced, customized credit and debit card loyalty programs exclusively focused on banks and credit unions nationwide. For nearly two decades, we have delivered compelling rewards programs, unique earn and burn opportunities and card-linked programs to leverage merchant funded offers. Here at ampliFI, we are always looking for more great people to be a part of the relentless pursuit of excellence in everything we do.\nBenefits and Perks\nCompetitive pay plus 401(k) with employer match \nMedical, dental, vision, and life insurance\nVoluntary café plans, including voluntary life, accident, hospital, critical care, and parking/transit options\nTuition Reimbursement \nPaid time off, company holidays, and parental leave\nEmployee Assistance Program \nHybrid work environment with flexible hours\nOnsite perks including gym access and snacks\nEmployee recognition programs celebrating milestones and achievements\nGrowth opportunities within a supportive, team-oriented environment\nampliFI Loyalty Solutions embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills because we believe that the more inclusive we are, the greater impact we can make together.","description_format":"text","description_chars":8912,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Growth opportunities","Hybrid work","Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Credit Unions & Cooperative Banks"],"lifecycle":[{"event":"open","at":"2026-10-22T10:24:22Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["conf:2","win:early"],"computed_at":"2026-10-23T00:14:23Z"},"pay":{"stated_usd_annual":110000,"is_top_pay":false},"html_url":"https://alion.io/job/amplifi-loyalty-solutions-site-reliability-engineer","json_url":"https://alion.io/job/amplifi-loyalty-solutions-site-reliability-engineer.json","meta":{"generated_at":"2026-10-23T00:14:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":327,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3866420},"rest":"https://alion.io/mcp/rest/get_company?id=3866420"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famplifi-loyalty-solutions-site-reliability-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famplifi-loyalty-solutions-site-reliability-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famplifi-loyalty-solutions-site-reliability-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amplifi-loyalty-solutions-site-reliability-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famplifi-loyalty-solutions-site-reliability-engineer"}]}