Inbound Logistics & Warehouse Operator

Amp Up Your Career with Real Purpose. Real Opportunity. Real Impact.

At Amplifon, we’re more than a company. As the Global Leader in hearing care, we combine cutting-edge solutions with a personal touch to create unforgettable experiences for our customers.

With a shared vision to empower people and push boundaries, we thrive in a culture built on care, collaboration, and impact. Here, your work fuels innovation, growth, and a purpose that resonates far beyond the ordinary.

Join us and shape a future where sound connects, inspires, and transforms lives.

Life at Amplifon

Working at Amplifon gives you the chance to make your voice heard, build strong working relationships, and create your own tailor-made career.

Here, you’ll find all the support, tools, and opportunities you need to grow, whether it’s through our top-class development programs or by taking on projects in other parts of the world. And your colleagues will be there to motivate and inspire you every step of the way.

Position Purpose

We are seeking a highly organized and detail-oriented Logistics & Warehouse Operator to join the team in our Keysborough location. The primary responsibility of this role is to coordinate & handle the day to day inbound warehouse flow. This includes sorting inbound deliveries from clinics through to suppliers, picking & packing accordingly, arranging freight collections via our freight platforms. The ideal candidate will thrive in a fast-paced, team environment and possess strong multitasking abilities with a ‘can do’ attitude.

Key Accountabilities

The Inbound Logistics & Warehouse Operator is responsible for supporting the safe, accurate and efficient flow of stock into, within and out of the Central Warehouse.

Inventory & Stock Management

• Receive, count, check and put away inbound stock accurately and on time
• Process stock receipts and movements accurately in the ERP system
• Maintain accurate physical and system stock levels
• Allocate and maintain warehouse locations to support efficient picking and FIFO rotation
• Perform monthly cycle counts month and year-end stock takes
• Investigate and escalate stock discrepancies, damages, missing or short/over-received stock
• Maintain appropriate levels of warehouse consumables such as cartons, satchels and packaging materials
• Track and trace missing consignments when required

Warehouse & Logistics Operations

• Support inbound and outbound warehouse activities, including receiving, picking, packing, labelling and dispatch
• Process clinic orders and urgent/same-day shipments accurately and efficiently
• Arrange freight collections and deliveries with local and international freight providers
• Liaise with freight providers regarding collections, deliveries and warehouse requirements
• Receive, sort and process donation aids in line with business requirements
• Ensure warehouse invoices and related documentation are processed in a timely manner
• Maintain a clean, safe and organised warehouse at all times

Warehouse & Logistics Operations Stock Accuracy, Quality & Compliance

• Complete quality checks on inbound stock and identify any discrepancies or damage
• Maintain accurate documentation and provide information required by internal and external stakeholders
• Follow warehouse, health & safety and company procedures
• Maintain the integrity and traceability of physical and system stock
• Identify and escalate operational risks, stock issues and shipment delays

Team Support & Continuous Improvement

• Support the wider Operations and Support Office teams with stock and logistics requirements
• Provide timely updates on stock issues, shipment delays and operational risks
• Support warehouse improvement initiatives, including layout, inventory tracking, barcode systems and reporting
• Cross-train across warehouse activities to support business continuity and peak periods
• Support projects, campaigns, promotions and other operational initiatives as required
• Contribute to a positive, collaborative and solutions-focused team environment

Required Skills & Experience

• Proven experience in logistics, shipping, or a related field is essential
• Exposure to ERP system i.e. Oracle, JDE or Warehouse Management System (WMS)
• Proficient in shipping portals for booking collections & pick ups

Personal Attributes & Additional Requirements

• Strong attention to detail and accuracy in handling shipments and documentation
• Excellent organizational and time management skills
• Ability to effectively prioritize tasks and meet deadlines in a dynamic environment
• Good communication and interpersonal skills, with the ability to work well in a team
• Flexibility to adapt to changing priorities and willingness to take on new challenges
• Physical fit and the ability to lift and move packages (up to lifting range of 25Kg)
• Forklift license desirable, but not essential
• First Aid certification desirable, but not essential

Putting People First

One of the ways we amplify careers is by helping our people achieve their full potential. We do so by providing constant constructive feedback and training opportunities that empower our people to excel.

In addition, if you’re ready to put in the hard work, we’ll make sure your dedication and achievements are recognised.

Ready to take the next step in your career? Amplify your purpose with Amplifon!

As an employer that embraces Equal Opportunity and promotes inclusion and diversity, we encourage people of all ages and backgrounds to apply.