{"id":2560647,"url":"https://alion.io/job/amplify-order-management-coordinator","title":"Order Management Coordinator","company":{"id":4114,"name":"Amplify","domain":"amplify.com","url":"https://alion.io/company/amplify","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":55000,"max":58000,"currency":"USD","period":"year","gross":null,"usd_annual":58000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-14T18:29:06Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T04:10:22Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About Amplify\nAmplify helps teachers bring delight and rigor to students every day. We have become a leader in K-12 literacy, biliteracy, math, and science by building inspiring teaching and learning experiences based on research. The Amplify Classroom platform combines curriculum, assessment, and supplemental learning into one coherent high-quality instructional system. A pioneer in education since 2000, Amplify has developed deep relationships in states and districts by partnering with educators to drive implementation quality and improved outcomes. Today, Amplify serves more than 18 million students and teachers across all 50 states and on six continents. For more information, visit Amplify.com.\nJob Description Summary:\nThe Order Management Coordinator monitors, reconciles, and processes incoming purchase orders to ensure timely service to our customers, accurate data entry into our customer relationship management system (Salesforce), and accurate communication of order information across departments within the company. The Order Management Coordinator is responsible for establishing rapport with the Sales, Operations, Finance, and Partner Success teams, as well as responding quickly to customer needs. A successful candidate for the Order Management Coordinator role will be customer-focused and detail-oriented.\nEssential Responsibilities:\nValidate and process all new and renewal customer orders\n\nMaintain accurate order data in the company CRM system (Salesforce), and ensure consistency of data with the Finance database\n\nReconcile incoming orders against price quotes, customer credits, contracts, checks, authorization forms and credit card orders\n\nEnsure quality of all completed orders by resolving any issues or discrepancies\n\nPartner with the Sales Team to reconcile inconsistencies with purchase orders\n\nAnnounce daily summary of closed, new, and renewal sales revenue to the company\n\nMonitor daily reports and individual queues to identify escalation needs and communicate with other teams to resolve issues\n\nEnsure customers are provided with all requested documentation, such as sole source letters and vendor registrations\n\nKeep current with Amplify’s products, services and pricing\n\nCollaborate with other Order Management Coordinators to identify and share best practices and develop/ improve processes\n\nWork alongside other teams within the Sales organization to complete projects\n\nCommunicate with customers on an as needed basis to resolve any order inaccuracies.\n\nMinimum Qualifications:\nBachelor’s Degree or equivalent experience\n\nData entry experience\n\nCustomer service experience\n\nAdept in the use of Microsoft Office and Google Suite products, particularly Excel or Sheets\n\nComfortable meeting to set daily and weekly performance metrics\n\nPreferred Qualifications:\nHighly motivated with precise attention to detail\n\nProactive problem solving\n\nExperience in a fast-paced, high-growth, corporate environment\n\nSalesforce experience\n\nDemonstrated communication and presentation skills (for both internal and customer-facing meetings)\n\nFinance or business background a plus\n\n1+ years of experience with order processing\n\nAmplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status.\nAmplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email .\nIf you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting.\nAmplify is an E-Verify participant.","description_format":"text","description_chars":4099,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["EdTech Platforms","Skill Assessment","Secondary Education","Primary Education"],"lifecycle":[{"event":"open","at":"2026-10-14T20:31:40Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":32,"reasons":["conf:1","velocity","win:early","comp:junior"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":58000,"is_top_pay":true},"html_url":"https://alion.io/job/amplify-order-management-coordinator","json_url":"https://alion.io/job/amplify-order-management-coordinator.json","meta":{"generated_at":"2026-10-15T07:09:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10819,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4114},"rest":"https://alion.io/mcp/rest/get_company?id=4114"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famplify-order-management-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famplify-order-management-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famplify-order-management-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amplify-order-management-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famplify-order-management-coordinator"}]}