{"id":1529411,"url":"https://alion.io/job/amplity-program-manager-international-medical-solutions-amplity","title":"Program Manager - International Medical Solutions - Amplity","company":{"id":3789224,"name":"Amplity","domain":"amplity.com","url":"https://alion.io/company/amplity","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":4,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom","Spain"],"countries":["GB","ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":50000,"max_usd":110000,"period":"year","method":"role_country_seniority_unknown","sample_n":882},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-09-30T15:47:23Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-29T21:24:04Z","board_verified":true,"closed_at":null,"days_open":29,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":29},"description":"Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them.\nProgram Manager - International Medical Solutions - Amplity\nBusiness Unit: Global Medical Solutions\nReports to: VP, Global Medical Solutions or Senior Program Director, Medical\nLocation: Europe\nIndividual or People Manager: People Manager\nAbout Amplity\nAmplity is a team of professionals who understand the pharmaceutical industry from the inside out. With a deep grasp on product lifecycles, marketing hurdles, operational nuances, and the complex needs of providers and patients, we help our clients launch products and operate smoothly with precision, across all business shapes, sizes, and specialties. At Amplity, we partner with our clients to get the right medicine into the hands of those who need it, ensuring that each and every patient receives equitable care - as quickly, safely, and effectively as possible.\nAmplity areas of expertise:\nMedical - Outsourced global clinical & medical engagement for accelerated drug approval and acceptance \nSales - Flexible, scalable sales teams for rapid product launch & lifecycle management \nIntel - Real-time insights powered by a one-of-a-kind comprehensive qualitative database + platform \nComms - Premium content & audience access to critical oncology care networks \n Learn - Continuous growth for teams and individuals led by pharma industry experts \nPurpose of role \nThe Program Manager within Amplity has responsibility for leading and managing large singular teams, or multiple smaller teams of field-based individuals, namely Medical Science Liaisons (MSLs), Patient Diagnosis Liaisons (PDLs), Clinical Trial Liaisons (CTLs) etc.) to deliver specific Client specific project KPIs.\nThis role has overall responsibility for directing and facilitating the recruitment process of field-based teams, on-boarding them into new roles and ensuring individuals have the correct therapeutic and product knowledge to safely and compliantly converse with HCPs at a peer-to-peer level.\nDaily management of the field-based team is a key aspect of the role ensuring the effective implementation, execution, and delivery of Client requirements to achieve key goals in specific locations and sites. Retention and expansion of assigned projects is a key goal.\nThe specific deliverables being managed can vary and is defined in the contract Amplity holds with the client organisation.\nMeaningful management expertise may be deployed in the following areas:\nImplementation and delivery of overall Client strategy \nSetting and monitoring of KPIs \nExecution of key strategic plans in the field \nConsultancy services to Client in helping to shape and form localised planning \nCreation of internal and external reports \nInsight gathering to develop future strategy and create better solutions \nPerformance management, appraisals and renumeration \nTraining and coaching of field teams to increase skills and capabilities that drive outstanding clinical and scientific conversations and outputs \nPastoral care of the field team \nAssisting the renewals process \nField visits and individual coaching will be a fundamental aspect of this role, together with regular appraisals and feedback. The Program Manager is responsible for ensuring all field-team members are appropriately trained and have the right support and tools to deliver high performance and meet the strategic requirements of the Client and Company.\n\nKey accountabilities\nClients - External/Internal:\nProactively manage relationship with assigned contacts in client organisations and seek opportunities to strengthen and build new relationships; be “the true partner” \nDevelop and maintain positive relationships with relevant stakeholders in client organisation, referring business opportunities and insights to the Director, Medical, and the aligned Account Director \nIntegrate full range of Amplity offerings and capabilities into all client discussions as appropriate \nDrive and facilitate Quarterly Business Reviews with the Client and all Amplity support functions \nEncourage collaboration and innovation within Amplity to create exciting client solutions \nRole model Amplity values and represent our brand, demonstrating sound judgment and integrity in all aspects of the role \nMonitor project status/changes and develop solutions to address arising issues by engaging the Director, Medical, People (HR) Team, Finance Manager and Account Director on issues that may impact revenue, client expectations or satisfaction and issues related to public perception of client organisation or its products \nStay up to date on the industry and trends developing \nUse industry knowledge and news to identify new potential new opportunities \nAssist as needed with wide team on ad-hoc duties as required and as appropriate to the role \nCollaborate and meet regularly with colleagues and client as appropriate \nShare best practice and feedback to drive improved business performance internally \nProvide input to help shape business strategy, be the ‘voice of the field-based team’ and an advocate for their role and their contribution towards business and client success \nGain engagement and support from all those involved in Client projects to deliver exceptional quality to exceed Client expectations \nActively participate in the renewals process, working collaboratively with Leadership to execute efficiently and effectively \nPeople:\nLiaise with Talent Acquisition (TA) team to refine and finalise candidate search criteria and collaborate regularly during recruitment process, providing feedback where appropriate \nDevelop and maintain excellent relationships with relevant key stakeholders in the client organisation and communicate clearly and frequently with the Director, Medical \nBe the ‘voice of the field-based teams’ within Amplity, to ensure resources are aligned to the support their needs \nConduct second stage interviews, co-ordinate client ‘Meet and Greet’ calls or meetings \nWork in collaboration with Project Managers to plan and implement assessment centres, ensuring full attendance and make final candidate selections \nWork in collaboration with HR and project management to facilitate induction and onboarding for new starters in collaboration with relevant departments \nEnsure relevant objectives and plans are in place to successfully manage end of probation discussions \nTranslate programme/project requirements into operational task and Key Performance Indicators \n(KPIs) for successful execution of contracted deliverables \nSet expectations with team around performance, providing clear goals and direction and managing/removing any barriers to success, clarify appropriate communication routes \nManage any employee relations and contractual issues or concerns related to employee terms and conditions in conjunction with People (HR) Team \nCoach team to plan, conduct and follow-up on outstanding scientific exchange with external experts and Thought Leaders \nUse a coaching approach to enable team to grow and develop: \n- Know strength/grow strength\n- Observe and listen\n- Ask insightful questions\nCapture outputs to ensure there is a clear action plan to enhance performance \nIdentify training needs and facilitate interventions utilizing Amplity’s LMS to meet these needs e.g. coaching sessions, workshops, remote learning and working with Client lead to understand costs and budget implications \nEnsure team members are equipped with appropriate IT software/hardware, understand how to use it and have access to support services e.g. helpdesk \nMotivate, retain and develop team to progress towards an aligned vision and goal \nProcesses:\nLiaise with People (HR) Team to raise employment contracts and necessary onboarding documentation \nApprove absence requests in accordance with company guidelines \nManage all employees in accordance with Company policies and country standards e.g. absence, disciplinary, performance etc. \nMonitor individual and team performance against KPIs, collate insights and prepare client reports that add genuine value to client’s therapy area strategy \nRespond to queries and questions related to client projects in a timely and supportive way \nShare relevant Amplity and Client procedures and processes to ensure team operate within a compliant framework and in accordance with legal requirements \nConduct regular field-visits and undertake regular 1:1s (face-to-face or remote, depending on geography) \nWork closely with wider team and business to ensure key information and feedback is shared to improve future proposals and client offerings \nPlan and create necessary processes to capture feedback and “next steps” for end of projects ensuring full collaboration with all departments \nWork with TA to develop process for exploring all opportunities for redeployment of employees to relevant projects \nWork in conjunction with People (HR) Team to process any leavers \nWork with Account Director to capture any feedback related to projects to inform future proposals \nCreate and produce timely reports as required by leadership \nThrough keeping up to date with the industry drive new ways of working and process improvements in line with industry news and trends \nDevelop and implement appropriate processes to ensure operational effectiveness of team \nShare insights and business opportunities with Business Development team for follow up \nMaintain the required technical and scientific expertise including competitive landscape and pipelines \nMaintain up to date and relevant knowledge of therapy area, clinical papers, patient treatment pathways and client products and support team with training in this area \nComprehend and communicate complex technical and scientific information and terminology \nEstablish and maintain relationships with national and international Key Stakeholders to drive client’s medical strategy. \nRole model excellence in scientific exchange \nAccompany and support team at national and international congresses if required \nUnderstand aspects of healthcare environment that may influence client’s medical strategy and provide input and insight to help drive success \nFinancials:\nAlways negotiate offers in line with budget prepared and where these exceed outlined budget, liaise with Finance and client to gain approval \nEnsure self and team operate within any financial budgets allocated \nApprove all travel and expenses incurred by team in accordance with company policies and within agreed timelines \nProvide input into any financial planning and control procedures as required \nEnsure team has access to and understand how to use financial systems \nAlways operate in a cost-efficient manner \nAssist with any forecasting and financial data that Business Acquisition or Finance may have \nDemonstrate ROI with all activity where possible \nAssist as needed with wide team on ad-hoc duties as required and as appropriate to the role \nEssential Skills, Knowledge and Experience:\nEducated to degree level or equivalent - scientific field highly desirable \nPhD or MD equivalent highly desirable \n3-5 years prior experience in pharmaceutical or healthcare including understanding of drug development \nDemonstrable experience of people management \nCritical appraisal of scientific data \nFluent English \nKnowledge of compliance framework for field-based medical roles \nKnowledge of industry codes of conduct \nTherapy area knowledge and/or experience highly desirable \nDemonstrable experience working in a fast-paced environment \nProficient in the use of Microsoft Office packages \nSolution driven with the ability to work collaboratively \nExceptional customer focus \nExceptional listening skills to fully understand client req...","description_format":"text","description_chars":15420,"description_truncated":true,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced 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