{"id":3890721,"url":"https://alion.io/job/amsive-client-account-director-amsive","title":"Client Account Director - Amsive","company":{"id":7005,"name":"Amsive","domain":"amsive.com","url":"https://alion.io/company/amsive","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"head","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":130000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":130000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Asana","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-06T21:12:07Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-10T15:03:28Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Who We Are:\nAt Amsive, we're more than just a performance marketing agency; we're a team that thrives on collaboration and innovation. We offer a supportive environment where personal growth is just as important as professional development. We're a team of passionate individuals ready to tackle challenges, learn from one another, and drive results. We believe in empowering our team members, providing them with the tools they need to succeed, and trusting them to lead the way. With decades of expertise and a commitment to integrated solutions, we don't meet the industry standard; we're setting it.\nIf you're looking for a place where your work matters, a career path you can grow on your terms, and a team that's as invested in your success as you are, Amsive is for you. We offer a unique blend of flexibility, growth opportunities, and a culture that values each individual. Join us, and be part of the team ready to welcome, support, and grow with you.\nWe regret to inform you that currently, Amsive DOES NOT provide sponsorship opportunities.\nThis is a HYBRID position (1-2 days in office) located in New York, NY or Nashville, TN. \nWhat we are looking for:\nWe’re looking for an Account Director, Customer Experience with experience leading integrated, data-driven marketing programs across digital and direct channels. You will lead client communication for our Insurance Sector. The ideal candidate is a proactive, commercially minded client leader with exceptional attention to detail, strong strategic judgment, and the ability to manage multiple complex priorities while leading clients and cross-functional teams with confidence. This person should be comfortable making recommendations, anticipating client needs and risks, and driving work forward with limited senior oversight.\nThis senior-level role will be a leading member of our Client Services team and collaborate with internal Customer Intelligence, Strategy, Creative, SEO, Digital Media, Direct Mail, Email, Analytics, Technology and Production teams. The primary function of the Account Director is to work daily across all agency channels to support client communication, campaign initiatives, KPI achievement and account success. It is expected that the Account Director shall handle the most complex and intricate accounts in Amsive without the need of direct supervision or guidance to successfully and profitably achieve client KPI’s. Additionally, the Account Director will be involved in strategy breakout sessions that focus on our full agency services as well as have a full understanding of the omnichannel marketing landscape and full consumer buying cycle for each of the Account Director’s assigned accounts. The Account Director will also manage and develop Account Managers, setting clear expectations, delegating effectively, providing ongoing coaching and feedback, and ensuring the account team operates with strong ownership, quality and follow-through.\nWhat you will be doing:\nBuilds empathetic personal relationships with clients and engages in understanding client’s marketing and business challenges, creating sound marketing program solutions to solve those challenges. \nLeads and directs cross functional teams in building, development and delivery of omnichannel marketing programs to achieve client’s stated objectives and to ensure partnership satisfaction. \nLeverages strong data driven experience to interpret data and analytics - helping to craft the narrative that illustrates the impact of our programs on the client’s business. \nLead role for client-facing interaction with agency day to day, owner of overall client satisfaction and proactivity of account to drive marketing goals. \nBecome proficient in company designated tools for success in project and account management. \nCreate and proactively manage internal timelines for projects and programs through proactive communication. \nLog all resource hours into Amsive designated project management tool daily. \nSchedule, organize and facilitate client campaign initiatives across all agency channels; hold regular internal meetings to effectively guide client conversation to ensure clarity and productivity. \nCommunicate with clients on a regular basis including weekly or monthly calls to review campaign performance, recommending omni-channel marketing strategies and campaign optimizations to continuously improve results. \nOversee implementation, delivery, and execution of program promise; manage client expectations by providing timing and budget implications of scope change requests. \nFacilitate and manage the invoicing process. \nMaintain and/or improve account profitability through effective scope management. \nDevelop cross-channel insights and recommendations to solve larger business problems and improve key performance metrics; organize logistics for, narrative of and key insights for quarterly and annual business reviews. \nStrong understanding of data and data insights to allow for testing strategies in audience identification, channel selection, and creative messaging. \nIdentify opportunities to deepen client relationships and expand Amsive’s work, partnering with the Group Account Director, Strategy, Sales and channel leaders to develop and advance relevant growth opportunities. \nCore responsibility to collaborate and oversee agency standards on key marketing service deliverables for mid to large agency accounts in the form of PowerPoints, POV’s and performance reports from excel to dashboard technologies to optimize, retain or upsell business. \nManage, mentor and develop Account Managers through thoughtful delegation, regular coaching, clear performance feedback and opportunities for increasing ownership. \nBe curious, with a thirst for learning more about data centric marketing.\nWho you are:\n8+ years of experience managing integrated marketing programs in an agency, client-side or marketing-services environment, with meaningful experience across both digital and direct-response channels. Direct mail and/or lifecycle/email experience strongly preferred. Insurance industry experience preferred, particularly Property & Casualty; experience in another complex, regulated or highly data-driven industry will also be considered.\n4+ years of experience in agency environment preferred. \nDemonstrated excellence in building and maintaining profitable client relationships. \nDemonstrated ability to independently lead complex client relationships, bring a clear point of view, challenge assumptions constructively and influence senior stakeholders. \nExperienced in compiling, documenting, and communicating client requirements to internal stakeholders (in digital marketing, direct mail or creative services). \nMust have experience overseeing implementation or managing and executing multi-channel marketing campaigns as main client point of contact. \nExperience coaching and developing account team members, with direct people-management experience strongly preferred. Strong written and verbal communication skills, a positive attitude, and the ability to thrive in a collaborative and fast-paced environment. \nAbility to influence others, both with the client and within the internal Amsive organization. \nStrong grasp and demonstrated application of marketing and communication principles. \nStrong project management and organization skills, ability to prioritize and manage multiple projects and inspire trust with team members; experience using Asana preferred. \nStrong understanding of applying data and insights for use in audience, channel and creative testing strategies. This includes but is not limited to the use of predictive modeling and segmentation to optimize both campaign results and a learning agenda. \nStrong working knowledge of digital marketing, analytics and measurement, with the ability to understand specialist recommendations, ask informed questions and translate technical information into clear client-facing implications. Strong proficiency in Microsoft Office Suite, especially PowerPoint and Excel. \nStrong executive communication and presentation skills, including the ability to synthesize complex information into concise, client-ready recommendations and tell a clear performance story. \nFuture-minded individual with a strong desire to contribute to an emerging leader in the omni-channel marketing space.\nAdditional Information:\nSalary starting at $130,000/yr, based on skills and experience\nUnlimited Vacation Time, Annual Sick Days, Annual Personal Days, and 11 Paid Holidays\nDental, Vision, and Health Insurance\n401(k) with company match program\nPaid Parental Leave\n Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.\nAmsive is proud to be an Equal Opportunity Employer. We are committed to building a supportive and inclusive environment for all employees. It is Amsive’s continuing policy to provide equal employment opportunity and not to discriminate on the basis of race, color, religion, pregnancy or childbirth, marital status, national origin, ancestry or citizenship status, age, disability, sex, sexual orientation, gender identity, veteran status or any other characteristic protected by applicable federal, state or local laws. This policy applies to all aspects of employment, including (but not limited to) application for employment, recruiting, hiring, compensation, benefits, promotions and transfers, training, layoffs, rehires, termination of employment and all other terms and conditions of employment.\nAll offers of employment with Amsive are contingent upon the successful completion of background checks, which may include criminal history and reference verification, conducted in compliance with applicable state, federal, and local laws.\nAs part of the Company's equal employment opportunity policy, Amsive will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.","description_format":"text","description_chars":10375,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":8,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Health insurance","Parental leave","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-11-06T21:12:07Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 2","filings_12m":2,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":102500,"route":null,"cap_exempt":false,"checked_at":"2026-11-10T11:34:35+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":80,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.842,"p_room":0.945,"age_days":3,"expected_fill_days":7,"reasons":["conf:4","win:mid"],"computed_at":"2026-11-10T06:52:35Z"},"pay":{"stated_usd_annual":130000,"is_top_pay":false},"html_url":"https://alion.io/job/amsive-client-account-director-amsive","json_url":"https://alion.io/job/amsive-client-account-director-amsive.json","meta":{"generated_at":"2026-11-10T19:18:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10257,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7005},"rest":"https://alion.io/mcp/rest/get_company?id=7005"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famsive-client-account-director-amsive"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famsive-client-account-director-amsive"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famsive-client-account-director-amsive"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amsive-client-account-director-amsive\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famsive-client-account-director-amsive"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3890721}},{"tool":"search_jobs","arguments":{"company":"amsive.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3890721},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}