{"id":1616795,"url":"https://alion.io/job/amstat-inc-implementation-training-account-manager","title":"Implementation & Training Account Manager","company":{"id":1900992,"name":"AMSTAT, Inc.","domain":"amstatcorp.com","url":"https://alion.io/company/amstatcorp","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Diego, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70000,"max":75000,"currency":"USD","period":"year","gross":null,"usd_annual":75000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-07T16:16:56Z","employer_posted_date":"2026-08-07","last_verified_at":"2026-10-07T00:33:24Z","board_verified":true,"closed_at":null,"days_open":60,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":60},"description":"About CAMP Systems:\n At CAMP Systems, we are the trusted leader in aircraft compliance and health management, proudly serving the global business aviation industry. With over 20,000 aircraft and 33,000 engines supported on our cutting-edge platforms, and partnerships with more than 1,300 maintenance facilities and parts suppliers worldwide, we’re shaping the future of aviation technology. Since our founding in 1968, we’ve grown to a dynamic team of 1,600+ employees across 14 locations globally-all united by a passion for innovation and excellence.\nOur Mission & Vision:\nWe connect the aviation industry through smart technology to make flight safer and more efficient, driving the future of aviation with intelligence and exceptional customer experiences.\nOur Values & Excellence Mindset:\n We are customer obsessed, trust-driven, owners of our work, stronger together, constantly curious, and boldly innovative.\nWhat You Will Experience in This Role:\nThe Implementation & Training Account Manager is responsible for leading customer implementations, onboarding, training, and optimization of the Quantum platform. This customer-facing role serves as a trusted advisor throughout the implementation lifecycle, ensuring customers successfully adopt Quantum's solutions and maximize the value of their investment.\nThe ideal candidate combines strong project management, customer relationship, training, and problem-solving skills with the ability to understand customer workflows and translate business requirements into successful software implementations. This position requires up to 50% travel to customer sites for implementation, training, optimization, and strategic consulting engagements.\nResponsibilities:\nLead customer implementations from project kickoff through successful go-live.\nConfigure Quantum software based on customer business processes and operational requirements.\nDeliver engaging onsite and remote end-user and administrator training.\nDevelop implementation plans, timelines, milestones, and project documentation.\nPartner with customers to evaluate current workflows and recommend best practices that improve efficiency and maximize software utilization.\nServe as the primary customer contact throughout implementation and post-implementation optimization engagements.\nConduct customer health checks and optimization reviews to identify opportunities for improved adoption and operational efficiency.\nProvide guidance on system configuration, workflow improvements, and product functionality.\nCollaborate with Sales, Technical Support, Product Management, and Development to ensure successful customer outcomes.\nAssist with customer escalations by identifying root causes and coordinating resolution across internal teams.\nDocument customer requirements, implementation decisions, and recommended best practices.\nTest new features, enhancements, and software updates as needed.\nDeliver webinars, workshops, and customer education sessions.\nMaintain strong customer relationships through proactive communication and follow-up.\nTravel up to 50% for onsite implementations, customer training, optimization engagements, and industry events.\nYou have:\nStrong customer-facing and relationship management skills.\nExcellent presentation and software training abilities.\nAbility to manage multiple projects simultaneously.\nStrong organizational and time management skills.\nExcellent analytical and problem-solving abilities.\nAbility to work independently with minimal supervision.\nWillingness to travel up to 50%, including overnight travel.\nFlexibility to occasionally support customers outside normal business hours when implementation schedules require.\nBachelor's degree in Business, Information Systems, Aviation Management, Computer Science, or a related field, or equivalent professional experience.\nMinimum of 3 years of experience in software implementation, customer success, professional services, consulting, or technical training.\nExperience implementing ERP, aviation maintenance, or enterprise software solutions preferred.\nExperience delivering instructor-led software training.\nProject management experience preferred.\nExperience working directly with enterprise customers.\nAviation industry experience is a plus.\nExperience with Quantum Control is highly preferred.\nBilingual (Spanish preferred) is a plus.\nSalary: $70,000 - $75,000 Base (Depending on experience)\nWhy Work at CAMP?\nJoin a culture where your ideas matter, your impact is real, and your growth is supported. Be part of a team reimagining the future of aviation.\nCAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer - vets/disabled\nCAMP is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact .\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or protected veteran status EEO.","description_format":"text","description_chars":5172,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":true}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Sales & Marketing","Market Research","General Aviation"],"lifecycle":[{"event":"open","at":"2026-10-01T20:35:14Z"}],"visa":[],"liveness":{"score":24,"band":"cold","label":"Long shot","p_open":1,"p_active":0.544,"p_room":0.45,"age_days":59,"expected_fill_days":30,"reasons":["conf:0","win:tail"],"computed_at":"2026-10-06T05:45:30Z"},"pay":{"stated_usd_annual":75000,"is_top_pay":false},"html_url":"https://alion.io/job/amstat-inc-implementation-training-account-manager","json_url":"https://alion.io/job/amstat-inc-implementation-training-account-manager.json","meta":{"generated_at":"2026-10-07T01:43:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2806,"day_limit":5000,"remaining_today":2194,"minute_limit":60,"resets_at":"2026-10-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1900992},"rest":"https://alion.io/mcp/rest/get_company?id=1900992"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famstat-inc-implementation-training-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famstat-inc-implementation-training-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famstat-inc-implementation-training-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amstat-inc-implementation-training-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famstat-inc-implementation-training-account-manager"}]}