{"id":3772839,"url":"https://alion.io/job/amsurg-insight-practice-management-implementation-specialist","title":"Insight Practice Management Implementation Specialist","company":{"id":7327,"name":"AMSURG","domain":"amsurg.com","url":"https://alion.io/company/amsurg","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":{"grade":"C","score":67,"open_postings":40,"ghost_share":0.55,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Service Desk","optional":false}],"status":"live","first_seen_at":"2026-11-04T21:12:09Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-09T19:19:29Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":4},"description":"Insight Practice Management Implementation Specialist\nRemote\nCompany Overview: AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In partnership with physicians and health systems, the organization delivers high-quality care for patients across a diverse spectrum of medical specialties, including gastroenterology, ophthalmology and orthopedics. To learn more about AMSURG, visit www.amsurg.com.\nPOSITION SUMMARY:\nThe Implementation Specialist leads implementation projects from requirements gathering, workflow assessments, and project planning through implementation, training, go-live support and transfer to end-user support. Project types vary and may include onboarding/offboarding Ambulatory Surgery Centers (ASC) and anesthesia entities. The Implementation Specialist documents findings for each project and provides clear, concise written recommendations. The Implementation Specialist is responsible for a variety of tasks required to successfully, manage, coordinate and lead implementation projects including performing system builds, creating user documentation and conducting end-user training for ASC, Central Billing Office (CBO) and corporate users. Other responsibilities include upgrade and maintenance testing, Background Business Processor (BBP) monitoring, Revenue Cycle strategic initiatives and Tier 2 support.\nWork Schedule: Remote First with occasional travel (up to 50%)\nESSENTIAL RESPONSIBILITIES:\nLead beginning to end implementation of the NextGen PM system and ancillary systems for assigned sites.\nBalance multiple projects and responsibilities simultaneously while maintaining the high standards of the AMSURG platform.\nCollaborate with Revenue Cycle teams and Business Operations Managers to effectively implement NextGen to fit the assigned project needs.\nWork as part of the Insight team to facilitate and/or complete effective implementations with the following goals:Rapidly deployable, repeatable processes\nSuccessful revenue cycle management with demonstrable revenue stream from ERA processes within 20 days of go-live date\nCost-effective follow-up and phased training approach for implementing post- or complimentary EPM go-live features such as Document Scanning, Real Time Server, Background Business Processor, Worklog/Tasking, other ancillary products and iterative version updates\n\nConduct Practice Management training sessions for internal AMSURG constituencies.\nReview, update, maintain and utilize NextGen training materials for internal and external use.\nAssist Service Desk or User Satisfaction personnel with Tier 2 center and Central Billing Office (CBO) NextGen-related support issues.\nAssess current configuration and develop customized modifications to meet specific needs of centers, the Central Billing Office (CBO) or anesthesia entities.\nTroubleshoot NextGen configuration and specification issues with associated vendors and payers.\nParticipate in implementation project related integrations as a subject matter expert; perform system testing and troubleshoot interface issues with associated vendors as needed.\nAssist EDI Specialists with payer or claim related issues.\nAssess complex workflows within the ASC affiliated environments to ensure the optimal configuration of the NextGen system and any other vendor products such as Endoscopy Report writing systems, laboratory systems, etc.\nFacilitate meetings, demonstrations and training with center staff on the NextGen application.\nConduct training sessions in small and large groups in various settings (both onsite and remote) with minimal equipment, as the situation requires.\nConduct performance reviews for existing centers and practices to assist Operations teams in finding opportunities to enhance efficiency.\nCollaborate with various vendors for issue resolution.\nEvaluate existing centers’ configurations and revise to meet upgrades and new regulatory requirements as needed utilizing technology and efficient methods of advanced functionalities made available within the upgrades.\nDemonstrate ability to relate with full spectrum of personnel in the ASC and/or practice environment from front desk receptionist to billing specialist to clinical and provider personnel.\nCommunicate issues to AMSURG staff and Operations teams concisely and discuss solution options effectively as part of a patient-centered and action-oriented team.\nCreate and update professional training materials, guides, and curricula.\nMonitor the Background Business Processor as needed.\nAbility to travel approximately 30-50%; usual on-site commitment consists of one-two day site assessment which may or may not require an overnight stay, potential two-three days of on-site support during the first week of go-live for each assigned traditional project.\nAdhere to all company policies and procedures, including Information Security Policies and ensure that AMSURG remains as secure as possible\nRegular and reliable attendance required\nOther duties as assigned.\nQUALIFICATIONS:\nTo perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.\nEducation/Experience:\nRequired:\nBachelor’s degree from an accredited college or university or the equivalent of four (4) years of professional experience in appropriate Healthcare environment required.\nAt least two (2) years direct use experience with NextGen Practice Management version 5.8 and higher.\nThorough understanding of revenue cycle workflows in ambulatory surgery center and/or medical practice is required.\n\nPreferred:\nTwo (2) years preferred Practice Management Training experience within medical practices or surgery centers - or equivalent to Project Lead or Core Team member on Enterprise Performance Management (EPM) installs for a practice or surgery center with configuration and table maintenance responsibilities.\nElectronic Data Interchange (EDI) experience is a plus such as Billing Office management experience or firm understanding of Billing, Current Procedural Terminology (CPT) and ICD10 coding, preferred.\nKnowledge of regulatory requirements for 5010, ICD10 are highly desirable.\n\nEmployment at AMSURG: Living Our Values Every Day\nAt AMSURG, our values define who we are and how we serve our patients, partners, and each other. As a national leader in ambulatory surgery, we are committed to a culture of excellence, integrity, teamwork and caring deeply. Our values guide every decision, ensuring we continue to elevate healthcare and provide the highest quality care.\nThese guiding principles are the foundation of our culture and a guide to how we collaborate, innovate, and make a difference every day.\nCare Deeply for those around us.\nCultivate Integrity to build trust.\nChampion Excellence for continuous improvement\nCelebrate Teamwork every step to the way.\nBenefits:\nTo ensure we retain and invest in great people, AMSURG provides its employees with the benefits, recognition, training, and opportunities needed for professional growth. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Paid Time Off, Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan.\nPaid Time Off:\nAMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.\nEOE Statement:\nAMSURG is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age (40 or older), race, color, religion, gender, sex, national origin, pregnancy, sexual orientation, disability, genetic information or any other status protected under applicable federal, state, or local laws. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: . 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