{"id":1929115,"url":"https://alion.io/job/amtrustfinancial-manager-outside-counsel","title":"Manager, Outside Counsel","company":{"id":1953579,"name":"AmTrust Financial","domain":"amtrustfinancial.com","url":"https://alion.io/company/amtrustfinancial","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Legal","role_family":"Legal","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":85000,"max_usd":198000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2025},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-10-05T21:15:15Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-21T00:07:24Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Overview\nResponsible for strategic analysis, governance, evaluation and performance oversight of outside counsel relationships. Ownership of all aspects of law firm management processes including selection, panel management, rate administration, legal spend optimization, geographic coverage analysis and outside counsel performance management. Partners with Claims Legal leadership to ensure overall program maintains a high-performing, cost effective and fully diversified panel counsel program.\nResponsibilities\nLaw Firm Research and Vetting\nConduct comprehensive assessments of prospective law firms and legal service providers.\nResearch law firm capabilities, reputation, litigation outcomes, staffing models, industry experience and geographic coverage.\nPerform due diligence reviews of law firms for consideration as panel.\nAnalyze firm compliance records including insurance requirements, areas of practice, technology capabilities and operational maturity.\nPrepare recommendation memoranda for review by leadership regarding panel admission and expansion opportunities.\nPanel Portfolio Management\nEvaluate adequacy of approved law firms by all relevant attributes including geography, line of business/expertise.\nIdentify coverage gaps and recommend additions, consolidations and/or removals.\nMonitor distribution of assignments across firms.\nAnalyze referral patterns and utilization trends.\nOutside Counsel Engagement and Onboarding Management\nCoordinate and continuously evaluate the end-to-end onboarding process for outside law firms and legal service providers.\nAnalyze onboarding workflows, cycle times, stakeholder feedback and operational metrics to identify opportunities to improve efficiency.\nFacilitate collection, review, tracking, and maintenance of required onboarding documentation, including engagement materials, guideline acknowledgments, insurance documentation, tax forms, diversity information, and other compliance-related records.\nEvaluate legal referral exceptions against business, performance, geographic and cost considerations and approve requests within delegated authority or provide substantive recommendations on material exceptions.\nAssess law firm onboarding requirements and recommend process enhancements that reduce administrative burden while maintaining governance and compliance standards.\nMonitor onboarding status, identify bottlenecks, and proactively drive resolution of issues impacting law firm activation timelines.\nConduct periodic reviews of law firm records and engagement requirements to ensure documentation remains current, accurate and compliant.\nConduct initial information gathering for the evaluation of prospective law firms, completing necessary due diligence activities and internal operational assessments.\nOutside Counsel Performance Management\nAnalyze outside counsel engagement data, onboarding metrics, compliance trends, staffing models and other operational KPIs to identity improvement opportunities.\nAssess law firm participation, responsiveness and adherence to requirements and guidelines and provide recommendations to leadership regarding process improvements and/or remediation steps.\nConduct periodic performance reviews, identify remediation opportunities and corrective action plans.\nIdentify trends, risks and opportunities within counsel management and recommend solutions that improve service delivery and operational effectiveness.\nParticipate in benchmarking efforts and research industry best practices related to counsel management, legal operations and vendor governance.\nRate & Staffing Analysis\nAnalyze law firm submissions and annual rate increase requests.\nCoordinate the submission, review, and maintenance of law firm rates and timekeeper information.\nEvaluate rate proposals against market benchmarks, historical spend, and existing internal performance measures. Seek out business partner feedback, formulate negotiation positions and recommend disposition.\nEvaluate law firm staffing and resource utilization and assess staffing structure efficiency and billing practices.\nMaintain rate documentation, approvals, and supporting records in accordance with established policies and controls.\nDevelop recommendations regarding rate approvals, negotiations and alternative fee arrangements.\nPartner with internal stakeholders to ensure approved rate structures, staffing arrangements and law firm information remain accurate across applications and operational platforms.\nQualifications\nBachelor’s degree in business, finance, legal studies, insurance, analytics or a related field, or equivalent experience.\n5 years’ experience with progressive responsibilities in legal operations, vendor management, procurement, compliance, outside counsel management or related business operations.\nDemonstrated experience evaluating law firm performance, staffing models, billing practices and rate structures. \nStrong understanding of law firm economics, legal billing methodologies and litigation management practices. \nExperience analyzing legal spend, developing performance metrics and making data-driven recommendations. \nExperience conducting vendor due diligence, operational assessments and performance evaluations. \nStrong analytical, problem-solving and critical thinking skills with the ability to evaluate complex operational and business issues.\nExcellent verbal and written communication skills with the ability to effectively engage law firm leadership, attorneys and senior business stakeholders. \nProficiency with Microsoft Excel and experience utilizing reporting, analytics or business intelligence tools. \nAbility to independently manage multiple priorities and lead cross-functional initiatives.\nPreferred:\nProperty & Casualty insurance industry experience. \nExperience supporting panel counsel programs or strategic vendor/law firm management initiatives. \nExperience conducting rate negotiations or supporting alternative fee arrangement reviews. \nKnowledge of e-billing, matter management, or legal spend management platforms. \nKnowledge of litigation operations, claims litigation and insurance defense practices. \nExperience developing law firm scorecards, vendor governance frameworks and performance management programs. \nExperience with business intelligence and reporting tools such as Power BI, Tableau or other similar platforms. \nMBA, Paralegal certificate, CPCU, AIC or other relevant professional designation.\nThis job description is designed to provide a general overview of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time.\nWhat We Offer\nAmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off. AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities. AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future","description_format":"text","description_chars":7769,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Professional Services","Property & Casualty Insurance"],"lifecycle":[{"event":"open","at":"2026-10-05T21:15:15Z"}],"visa":[],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.422,"p_room":0.35,"age_days":14,"expected_fill_days":4,"reasons":["conf:2","velocity","win:tail"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/amtrustfinancial-manager-outside-counsel","json_url":"https://alion.io/job/amtrustfinancial-manager-outside-counsel.json","meta":{"generated_at":"2026-10-21T03:01:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4526,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1953579},"rest":"https://alion.io/mcp/rest/get_company?id=1953579"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famtrustfinancial-manager-outside-counsel"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famtrustfinancial-manager-outside-counsel"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famtrustfinancial-manager-outside-counsel"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amtrustfinancial-manager-outside-counsel\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famtrustfinancial-manager-outside-counsel"}]}