{"id":2374248,"url":"https://alion.io/job/amwins-senior-analyst-change-management","title":"Senior Analyst, Change Management","company":{"id":669508,"name":"Amwins","domain":"amwins.com","url":"https://alion.io/company/amwins","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":83,"open_postings":12,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":49,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Charlotte, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":71000,"max_usd":136000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1721},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Azure DevOps","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Power BI","optional":false},{"name":"Azure","optional":true}],"status":"live","first_seen_at":"2026-10-12T13:38:59Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-19T15:21:11Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":6},"description":"Amwins is the industry leader because we hold ourselves accountable to deliver results - for our employees, our clients, our markets, and our shareholders. \nWe’ve built a workplace where talent is valued, and success is celebrated. With a focus on service to our clients as well as our communities, our culture is defined by supporting each other. In this team-driven environment, Amwins creates the perfect place for you to grow your career with built-in support and the opportunity to advance your knowledge base. \nAt Amwins, our people are our greatest asset. We hire the best talent in the industry and provide our employees with tools to deliver innovative insurance solutions. We believe that by taking care of our employees, they will take care of our clients, and the cycle will perpetuate. \nAmwins is seeking a Senior Analyst, Change Management who owns decision quality, readiness, refinement rigor, and governance for the change initiatives the team supports across CST. Once a project is surfaced and assigned on the Monday Technology & Efficiency call, the Senior Analyst owns the EPIC from handoff: validating readiness and scope, leading discovery and impact analysis, prioritizing and sequencing work, driving sprint-based execution in Azure DevOps, and governing each change through the Analyze, Improve, and Control phases to adoption and sustainment.\nThe role partners closely with Change Management Analysts, who owns documentation accuracy, continuity, traceability, and board hygiene and act as a second set of eyes for the Senior Analyst, a fail-safe for project readiness, and with Operations leadership, Core Services, Technology, and service teams.\nThe Senior Analyst is responsible for protecting project integrity, the Senior Analyst must maintain working knowledge of all projects in their specific Service group, including each change’s upstream and downstream impacts on related projects, processes, and teams.\nThe team currently works in Azure DevOps (ADO). This role is a hybrid that combines aspects of change management and project management in a single position. As a project manager, the Senior Analyst drives scope, sequencing, risk, and delivery, partnering with the Change Management Analysts on business requirements and with the Business Analyst, who ensures development readiness, to define technical requirements before work is handed to the developers. As a change manager, the Senior Analyst addresses the human side of change while going deep into the day-to-day functionality of service center processes. When a project alters how people work, they think critically through risk impacts and gap analysis of current-state processes, and guide teams and leaders through fear, confusion, or resistance by co-designing the change and its communication approach with the CST Leader, identifying training needs, and driving completion through tracked employee readiness.\nKey Responsibilities \nDecision quality: sound judgment on scope, readiness, and sequencing; willingness to challenge assumptions.\nFacilitation: leads refinement, discovery, UAT stand-up, and stakeholder sessions with clarity and structure.\nAnalytical and problem-solving skills: structured root cause analysis, gap analysis, and solution validation.\nStakeholder management: builds trust and manages expectations across Operations, Technology, and service teams; influences without authority.\nGovernance discipline: insists on documented, traceable approvals and same-day system updates.\nChange leadership: working knowledge of human-centric frameworks such as Prosci ADKAR and Kotter’s 8-Step Change Model; empathy and the ability to guide people through uncertainty and resistance.\nPartnership: ability to build champions and work with leadership and vendor partners to identify training needs and follow through on execution.\nCommunication: clear and concise written, and verbal communication tailored to diverse audiences.\nCollaboration: partners effectively with Analysts and cross-functional teams to prevent execution gaps.\nQualifications \n3-5 years of experience in change management, process improvement, or project management.\n3+ years of experience working in Agile environments, leading cross functional project teams through sprint-based delivery with backlog refinement and capacity planning.\nExperience managing multiple concurrent projects (3-7) and driving them to measurable outcomes\nExperience co-designing change and communication plans with business leaders and identifying training needs.\nExperience with structured improvement methodologies (DMAIC, Lean, or similar) preferred.\nInsurance or financial services operations experience preferred.\nEducation \nBachelor's degree in business, Operations Management, or related field, or equivalent experience.\nChange management certification (Prosci, ACMP, or equivalent) preferred.\nLean Six Sigma Green Belt or higher preferred.\nTechnical Skills \nAzure DevOps (EPICs, Features, User Stories, Tasks, iterations, and capacity planning) or similar Agile tools.\nVisio or similar process mapping tools; ability to read and review process maps.\nMicrosoft Office, including advanced Excel for tracking and reporting; Power BI familiarity preferred.\nExperience with UAT planning, test scripts, and sign-off processes.\nThe Amwins Advantage: Benefits & Perks\nMedical, Dental, Vision available your first day of employment\nChoice of medical plans through Blue Cross Blue Shield; Kaiser available for CA employees\nMental health support including:\nVirtual therapy\nDigital coaching\n24/7 EAP counseling\nCompany-paid Basic Life & AD&D Insurance, Short-Term Disability, and Employee Assistance Program\nHealth Savings Account with company contributions \nHealth Care FSA, Dependent Care FSA, and Commuter Benefits\nParental Leave and Adoption Assistance\nVoluntary coverage options:\nLife Insurance\nCritical Illness\nAccident\nIdentity Theft Protection\nRetiree medical benefits available for Medicare-eligible retirees\n401(k) with company match\nGenerous Paid Time Off and Company Holiday Schedule\nCollaborative, continuing education focused work environment\nCareer advancement opportunities","description_format":"text","description_chars":6145,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Health Insurance & Benefits","Insurance Brokers & Agencies"],"lifecycle":[{"event":"open","at":"2026-10-12T18:15:32Z"},{"event":"close","at":"2026-10-13T15:45:45Z"},{"event":"reopen","at":"2026-10-14T16:10:31Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":6,"expected_fill_days":49,"reasons":["conf:2","stale_co","win:early"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/amwins-senior-analyst-change-management","json_url":"https://alion.io/job/amwins-senior-analyst-change-management.json","meta":{"generated_at":"2026-10-19T16:03:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12128,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":669508},"rest":"https://alion.io/mcp/rest/get_company?id=669508"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famwins-senior-analyst-change-management"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famwins-senior-analyst-change-management"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famwins-senior-analyst-change-management"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amwins-senior-analyst-change-management\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famwins-senior-analyst-change-management"}]}