{"id":1417413,"url":"https://alion.io/job/analog-devices-operations-rma-lead","title":"Operations RMA Lead","company":{"id":58431,"name":"Analog Devices","domain":"analog.com","url":"https://alion.io/company/analog-devices","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":59,"ghost_share":0,"stale_share":0.746,"repost_share":0,"time_to_fill_p50_days":49,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chelmsford, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":78400,"max":107800,"currency":"USD","period":"year","gross":null,"usd_annual":107800},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-09-28T21:16:06Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-27T00:07:23Z","board_verified":true,"closed_at":null,"days_open":28,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":28},"description":"About Analog Devices\nAnalog Devices, Inc. (NASDAQ: ADI) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, AI, and software technologies into solutions that combat climate change, reliably connect humans and the world, and help drive advancements in automation and robotics, mobility, healthcare, energy and data centers. With revenue of more than $11 billion in FY25, ADI ensures today's innovators stay Ahead of What's Possible. Learn more at www.analog.com and on LinkedIn and X.\nThe Operations RMA Lead, is responsible for driving the efficient execution of field return processing across the operations workflow, coordinating the end-to-end Return Material Authorization (RMA) process. Reporting to the General Manager, this position partners closely with receiving, inspection, planning, and support functions to coordinate returned product, improve status visibility, and support timely troubleshooting and rework. The role is central to reducing turnaround time, keeping priorities aligned, and ensuring field returns and related offline WIP move efficiently through the organization.\nKey Responsibilities:\nCoordinate the movement of returned product through receiving, inspection, and planning functions to support efficient processing and timely disposition.\nDrive prioritization of troubleshooting and rework activities within the operations group to maintain progress on active field returns. \nDevelop and maintain tracking tools that provide clear visibility to the status of field returns in process. \nCollaborate with support organizations to ensure technical and logistical support is in place to enable efficient turnaround of field returns within defined time expectations. \nMonitor progress against turnaround expectations and escalate delays, risks, or support gaps as needed. \nCoordinate offline work in process related to field returns and broader operations priorities to support smooth execution. \nIdentify recurring process issues and recommend practical improvements that strengthen efficiency, accuracy, and customer satisfaction. \nEnsure products meet or exceed customer requirements for quality and reliability, as well as internal goals for cost and delivery.\nPerform other duties as assigned. \nRequirements:\nUS Citizen / Willing and able to obtain security clearance\nBachelor’s degree in operations, engineering, supply chain, business, or a related field.\n8+ Years experience supporting electronics manufacturing, operations, supply chain, product support, or field return processes. \nHigh proficiency in Microsoft Excel and experience using spreadsheets, workflow trackers, enterprise systems, or similar tools for data analysis, status reporting, and record management. \nDetail-oriented and disciplined, with the ability to maintain accuracy while managing multiple priorities. \nAbility to communicate effectively in written and spoken English, including the ability to provide clear and timely updates to varied stakeholders.\nDemonstrated problem-solving skills and the ability to drive open items to resolution. \nAbility to sit, stand, walk, and bend for extended periods. \nFor positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position - except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) - may have to go through an export licensing review process.\nAnalog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.\nEEO is the Law: Notice of Applicant Rights Under the Law.\nJob Req Type: ExperiencedRequired Travel: Yes, 10% of the timeShift Type: 1st Shift/DaysSecurity Clearance required: YesThe expected wage range for a new hire into this position is $78,400 to $107,800.Actual wage offered may vary depending on work location, experience, education, training, external market data, internal payequity, or other bona fide factors.\n\nThis position qualifies for a discretionary performance-based bonus which is based on personal and company factors.\n\nThis position includes medical, vision and dental coverage, 401k, paid vacation, holidays, and sick time, and other benefits.","description_format":"text","description_chars":4838,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Sensors & Transducers","Analog & Power Semiconductors"],"lifecycle":[{"event":"open","at":"2026-09-28T21:16:06Z"}],"visa":[],"liveness":{"score":49,"band":"ok","label":"Likely open","p_open":0.9,"p_active":0.606,"p_room":0.9,"age_days":27,"expected_fill_days":49,"reasons":["conf:70","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":{"stated_usd_annual":107800,"is_top_pay":false},"html_url":"https://alion.io/job/analog-devices-operations-rma-lead","json_url":"https://alion.io/job/analog-devices-operations-rma-lead.json","meta":{"generated_at":"2026-10-27T03:36:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3016,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58431},"rest":"https://alion.io/mcp/rest/get_company?id=58431"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fanalog-devices-operations-rma-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fanalog-devices-operations-rma-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fanalog-devices-operations-rma-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/analog-devices-operations-rma-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fanalog-devices-operations-rma-lead"}]}