Business Operations Manager - Product, Data Insights & Reporting

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.

What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.

Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.

Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small.

Supported by operating principles of being strategy-led, values -based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!

We are seeking a highly collaborative and strategic Business Operations Manager  (Product Data Insights & Reporting) to serve as the vital operational bridge between our technical data execution and cross-functional business decision-making. In this role, you will lead the effort to transform product and organizational data into actionable insights for our Product and Engineering organization, driving alignment and helping senior leadership make high-impact decisions.

You are an exceptional relationship builder, translator, and team advocate. Rather than focusing on hands-on technical execution, your strength lies in your ability to navigate organizational dynamics, influence stakeholders across diverse teams, and translate complex data points into compelling narratives that drive business outcomes.

You impact

• Establish deep, trusting partnerships with engineering and product stakeholders as well as cross-functional leadership, acting as the primary strategic bridge between analytical execution and business decision-making.
• Translate analytical projects into highly compelling narratives, framing our roadmap in a way that resonates with senior stakeholders and drives meaningful alignment.
• Navigate organizational dynamics and competing priorities with high political acumen, ensuring data-backed recommendations are successfully adopted and operationalized.
• Maintain stakeholder momentum and manage expectations gracefully during long delivery cycles, keeping partners excited and bought into the long-term analytics vision.
• Advocate passionately for the analytics function, leveraging high demand for insights to build compelling cases for expanded support.
• Lead, mentor, and protect a lean team of technical analysts, providing the necessary "air cover" for them to focus on deep execution while actively coaching them on communication and influencing skills.

Your Qualifications 

• Strong experience within the technology industry
• Extensive knowledge of product operations, business insights, program management, or a related role-ideally within a fast-paced SaaS, product, or engineering organization.
• A strong background of direct people management experience, with a proven track record of hiring, developing, and leading high-performing teams.
• Exceptional communication, executive presence, and interpersonal skills, with the ability to influence and build consensus among senior leadership.
• Proven track record of working closely with cross-functional stakeholders (Product, Engineering, Customer Success, Finance) and successfully influencing decision-making without direct authority.
• Strong storytelling and presentation skills, with a demonstrated ability to turn complex technical data into simple, actionable insights for senior leadership.
• Ability to manage a high volume of incoming requests, establish clear operational triage frameworks, and comfortably manage stakeholder expectations.
• A solid understanding of how product analytics and reporting structures operate (e.g., data flows, modeling, or visualization tools) to effectively translate technical needs, though hands-on coding/modeling is not required.
• Deep understanding of modern development methodologies (e.g., Agile, SAFe) and the product lifecycle in a SaaS context.

Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)

We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper - this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.  

Fraud Recruitment Disclaimer  

It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.

Anaplan does not:  

• Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.  
• Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.  

All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to [email protected] before taking any further action in relation to the correspondence.  

Candidate data processed during our recruitment activities is handled in accordance withour Candidate Privacy Notice. This may include the use of artificial intelligence or automated tools to assistour team in evaluating qualifications.