{"id":2632858,"url":"https://alion.io/job/anavah-talent-client-account-manager","title":"Client Account Manager","company":{"id":7101,"name":"Anavah Talent","domain":"anavahtalent.com","url":"https://alion.io/company/anavah-talent","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"US time zones","utc_offset_min":-8,"utc_offset_max":-5},"hiring_geo_confidence":"structured","locations":["Manila, Philippines","Cebu City, Philippines","Davao City, Philippines"],"countries":["PH"],"hiring_countries":["PH"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":10000,"max_usd":26000,"period":"year","method":"role_country_seniority_unknown","sample_n":89},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-10-15T16:41:28Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-24T09:14:27Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Client Account Manager\nEngagement: Independent Contractor, Direct Hire (Fully remote)\nSchedule: U.S. Business Hours (synchronous)\nSalary: $1200\nABOUT THE ROLE\nA fast-growing U.S.-based tech-enabled tax accounting firm is seeking a Client Account Manager to support internal account management and client delivery operations. You’ll help the client service and tax teams move faster-assembling tax packets, managing onboarding, and triaging client requests via email/Slack.\nThis is a full-time remote role (40+ hours) with competitive pay and strong growth opportunities in a VC-backed, rapidly scaling company.\nABOUT YOU\nDetail-oriented and client-focused, you thrive in high-growth, ambiguous environments. You balance empathy with precision, communicate clearly, manage multiple tasks, and build checklists and systems that increase team efficiency. You’re willing to dig into client work while improving processes at scale.\nRESPONSIBILITIES\nClient Delivery Operations\n Assemble and upload finalized tax packets, cover letters, and compliance documents \n Track submissions, maintain organized deliverables, and follow QA steps \n Support entity workflows (state registrations/dissolutions) \nClient Service Operations\n Request client documents and triage questions to the right team \n Coordinate onboarding steps, meetings, and follow-ups \nProcess Improvement\n Create templates, checklists, and documentation \n Identify workflow bottlenecks and suggest improvements \n Support ticketing/customer support tools and work with engineering to enhance client systems \nRequirements\n 3-5 years in CX, operations, account management, or white-glove customer support (U.S. clients/startups preferred) \n 1+ year in accounting, finance, banking, or tax prep (or supporting these industries) \n Strong English proficiency (C2+), excellent writing \n Self-starter, process-oriented, detail-focused, and highly organized \n Comfortable with ambiguity, independent, proactive \n Proficient in Google Sheets/Excel, Slack, task boards, AI tools; experience with ticketing systems (Pylon preferred) \n Bachelor’s degree (preferably with honors) \nPreferred\n U.S. startup experience \n Accounting, CPA, bookkeeping, or tax prep background \n Track record of exceeding CSAT, SLA, or QA targets \nBenefits\n Work From Home\n Training & Development","description_format":"text","description_chars":2314,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Proficiency (C2)","optional":false}]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-15T16:41:28Z"}],"visa":[],"liveness":{"score":51,"band":"ok","label":"Likely open","p_open":1,"p_active":0.514,"p_room":1,"age_days":8,"expected_fill_days":39,"reasons":["conf:0","agency","win:early"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/anavah-talent-client-account-manager","json_url":"https://alion.io/job/anavah-talent-client-account-manager.json","meta":{"generated_at":"2026-10-24T12:41:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18311,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7101},"rest":"https://alion.io/mcp/rest/get_company?id=7101"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fanavah-talent-client-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fanavah-talent-client-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fanavah-talent-client-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/anavah-talent-client-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fanavah-talent-client-account-manager"}]}