{"id":855638,"url":"https://alion.io/job/anchrsoftware-servicedesk-consultant","title":"Servicedesk Consultant","company":{"id":697264,"name":"Anchr software","domain":"anchrsoftware.com","url":"https://alion.io/company/anchrsoftware","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-08T05:49:30Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Breda, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":76000,"period":"year","method":"role_country_seniority_unknown","sample_n":27},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Informatica","optional":false},{"name":"Service Desk","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-05-28T09:25:21Z","employer_posted_date":"2026-05-28","last_verified_at":"2026-10-08T20:49:21Z","board_verified":true,"closed_at":null,"days_open":133,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":132},"description":"Wij zijn Qobee - de softwarepartner voor grip op inkoop en finance processen.\nBij Qobee maken we complexe processen eenvoudig. Ons platform stroomlijnt inkoop en factuurverwerking zodat jij kunt werken met grip, overzicht en controle. Eén centrale plek voor alles wat je nodig hebt om finance en inkoop slim te organiseren.\nWij zijn een team van slimme denkers en praktische probleemoplossers. Mensen die luisteren, meedenken en doen. We werken graag samen met organisaties die vooruit willen en geloven in eerlijke software die echt iets oplost.\nHoe ziet jouw dag er precies uit?\nAls Servicedesk Consultant voer je volgende taken uit:\nAannemen, registreren en opvolgen van meldingen en incidenten;\n\nJe geeft Functionele ondersteuning aan de gebruikers van onze financiële ERP-oplossing;\n\nEscaleren van complexe software problemen naar de juiste behandelaarsgroep;\n\nMeedenken over verbeteringen binnen de Servicedesk;\n\nJe voert gedocumenteerde wijzigingen of controles uit op de systemen bij onze klanten;\n\nOndersteunen bij de inrichting en configuratie van onze software;\n\nTesten van nieuwe functionaliteiten en systeemaanpassingen\n\nWat bieden we jou?\nJe werkt vanuit ons kantoor in Mechelen (BE) of Breda (NL), thuiswerk behoort ook tot de mogelijkheden.\n\nWe bieden je een contract aan van bepaalde duur met een aantrekkelijk loonpakket inclusief een pensioenregeling. Het startloon is afhankelijk van opleidingsniveau, ervaring en leeftijd.\n\nJe komt terecht in een aangename, informele en flexibele werkomgeving en een professioneel team van medewerkers.\n\nWij vinden het belangrijk dat je kennis up-to-date blijft en je jezelf kunt blijven ontwikkelen. Je krijgt de kans om kennis en ervaring op te doen en je soft skills verder te boosten.\n\nRequirements\nWat zoeken wij?\nJe technische skills\nJe hebt affiniteit met IT.\n\nJehebt kennis van SQL of je bent bereid om dit te leren.\n\nJe soft skills\nGoede communicatieve vaardigheden\n\nJe bent klantgericht, je kan goed luisteren en je kan je verplaatsen in onze klant zijn belevingswereld.\n\nZelfstandige houding met een grote bereidheid om te leren en ontwikkelen.\n\nAnalytisch vermogen en probleemoplossend denken\n\nJe werkt resultaatgericht.\n\nJe diploma\nMBO+/Graduaatsopleiding of HBO/Bachelor werk- en denkniveau, bij voorkeur richting ICT, Bedrijfskunde of Informatica of gelijkwaardig door ervaring.\n\nJe taalvaardigheid\nGoede beheersing van de Nederlandse en Engelse taal;\n\nBeheersing van de Franse taal is een pré.","description_format":"text","description_chars":2464,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-18T14:56:25Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.175,"p_room":0.28,"age_days":132,"expected_fill_days":21,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-10-08T05:49:30Z"},"pay":null,"html_url":"https://alion.io/job/anchrsoftware-servicedesk-consultant","json_url":"https://alion.io/job/anchrsoftware-servicedesk-consultant.json","meta":{"generated_at":"2026-10-09T00:44:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1063,"day_limit":5000,"remaining_today":3937,"minute_limit":60,"resets_at":"2026-10-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":697264},"rest":"https://alion.io/mcp/rest/get_company?id=697264"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fanchrsoftware-servicedesk-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fanchrsoftware-servicedesk-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fanchrsoftware-servicedesk-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/anchrsoftware-servicedesk-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fanchrsoftware-servicedesk-consultant"}]}