{"id":2940794,"url":"https://alion.io/job/ancia-commis-au-credit","title":"Commis au crédit","company":{"id":668786,"name":"Ancia","domain":"ancia.ca","url":"https://alion.io/company/ancia","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"C","score":59,"open_postings":16,"ghost_share":0.688,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Quebec, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":38,"max":null,"currency":"CAD","period":"hour","gross":null,"usd_annual":54000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T11:49:34Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-31T17:44:59Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":10},"description":"Chez Prevost en impartition avec Ancia, nous offrons actuellement une nouvelle opportunité d’emploi en tant qu'agent(e) aux crédit. Il s’agit d’un poste temporaire à durée indéterminée, minimalement jusqu’en avril 2027. Ce poste est situé au bureau de Ste-Foy.\nEn tant qu’agent(e) au crédit, vous serez responsable de toutes les activités relatives à la perception des comptes en souffrances auprès des différents clients des compagnies de Prevost.\nVous serez également responsable de la perception des comptes en souffrance de Nova Bus à titre de premier intervenant auprès des comptes payables du client. Il participe également à l’évaluation et aux recommandations concernant la gestion du risque.\n*Appellation interne : Officier(ère) de crédit\n Vos responsabilités :\nAnalyser, vérifier et déterminer la conformité du respect des termes et conditions des comptes clients;\n\nContacter les clients des comptes majeurs détenant un compte en souffrance;\n\nProposer, suggérer et effectuer les arrangements financiers nécessaires pour le maintien de la profitabilité et de la satisfaction de ses clients;\n\nEffectuer le suivi des arrangements convenus et assurer le respect des engagements, des ententes et des délais établis;\n\nVérifier et valider les sommes perçues des clients;\n\nAnalyser les nouvelles demandes d’ouverture de compte et assurer le suivi selon les modalités prévues;\n\nAnalyser et interpréter les états financiers des clients ainsi que tout rapport de crédit lors de révision de marge de crédit;\n\nProduire le rapport de l’âge des comptes clients et préparer différents rapports à présenter à la direction;\n\nFaire la réconciliation des comptes majeurs;\n\nSupporter les clients internes (ventes, services, bureau des commandes, management, les centres de services etc.) et externe de Prevost pour tout support relié à la gestion des comptes recevables;\n\nFait le lien entre le client délinquant et les agences de recouvrement.\n\nCe que nous offrons :\nSalaire à 37.65$/h;\n\nMode de travail hybride favorisant la flexibilité;\nLa première semaine de travail se fait en présentiel;\n\nLe lundi et mardi sont deux journées obligatoires au bureau;\n\nHoraire de jour (37.5h/semaine) avec rotation;\nHoraire de rotation, de 11h00 à 19h00, 1 semaines sur 3 ou 4 selon le nombre d’agents en poste.\n\nRequirements\nExigences :\nDEC techniques administratives, option finance;\n\nDeux (2) ans d’expérience pertinente en recouvrement, service à la clientèle et gestion des comptes majeurs;\n\nConnaissance de l’anglais parlé et écrit (niveau intermédiaire) en raison de la nature des interactions.\n\nOu\nDEC général;\n\nQuatre (4) ans d’expérience pertinente en recouvrement, service à la clientèle et gestion des comptes majeurs;\n\nConnaissance de l’anglais parlé et écrit (niveau intermédiaire) en raison de la nature des interactions.\n\nCompétences recherchées\nAutonomie, jugement, rigueur et bonnes compétences en communication;\n\nAisance avec les systèmes informatisés et outils de bureau;","description_format":"text","description_chars":2967,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & 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Docs: https://alion.io/developers"}}