{"id":2238267,"url":"https://alion.io/job/andeo-it-support-1st-und-2nd-level","title":"IT Support 1st und 2nd Level","company":{"id":3119840,"name":"Andeo","domain":"andeo.ch","url":"https://alion.io/company/andeo","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Winterthur, Switzerland"],"countries":["CH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"PowerShell","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-09-09T09:50:00Z","employer_posted_date":null,"last_verified_at":"2026-09-09T09:50:00Z","board_verified":false,"closed_at":null,"days_open":47,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":47},"description":"Wir sind Andeo - Gestalte die IT von morgen mit uns!\nHey, wir sind Andeo, ein junges inhabergeführtes IT-Unternehmen in Winterthur. Unseren Kunden – vom kleinen feinen Unternehmen bis zum richtig komplexen KMU – bieten wir IT-Service und Applikationsentwicklung an. Wir setzen auf Vertrauen und Ergebnisse. Unsere Kunden lieben unsere Qualität – und das ist auch unser grösster Antrieb. Jetzt brauchen wir Dich, um unser Team noch besser zu machen.\nDeine Mission:\nDu bist die erste Rettungslinie, wenn IT-Probleme brennen: Annahme, Bearbeitung und Lösung von Störungen im 1st und 2nd Level Support, idealerweise mit Tendenz zu 3rd Level Support\nDu bringst Ordnung ins Chaos – sei es beim Installieren und Warten von IT-Arbeitsplätzen, Rollouts von Applikationen oder Troubleshooting vor Ort\nMit Deinem Einsatz hilfst Du unseren Kunden, ihr Tagesgeschäft sorgenfrei zu meistern\nWas Dich ausmacht:\nDu bist smart, zuverlässig und genau die Person, die Dinge voranbringt\nDu sorgst dafür, dass IT-Arbeitsplätze, Drucker und Netzwerke reibungslos funktionieren. Du hast Windows 10/11, Windows Server, Microsoft 365 und Active Directory im Griff\nSchnittstellen und Systeme bringst du zum Laufen und findest kreative Lösungen für komplexe Herausforderungen. Dein Plus: Teams-Telefonie, PowerShell oder Software-Paketierung. Her damit! \nDu hast eine Lehre als Informatiker/in EFZ oder vergleichbar\nTechnische Autodidakten, die es draufhaben und überzeugen, sind ebenfalls willkommen\nDeutsch flüssig, Englisch solide, Führerschein\nWarum Andeo?\nEin junges Team, das zusammenhält – ob beim gemeinsamen Mittagessen, Snacks und Getränke inklusive, spontanen After-Work-Drinks oder individuelle Team-Events\nEin bunter Mix aus eigenverantwortlichem Arbeiten und Teamspirit\nStandort im Herzen von Winterthur\nModerne Arbeitsumgebung mit bester Infrastruktur\nGadget-Budget für deine Tech-Träume\nDeine Gesundheit ist uns wichtig, deshalb Top Absicherung und ein Plus an Ferien\nJetzt bewerben!\nLade Deinen Lebenslauf und relevante Zeugnisse hier hoch. Kein unnötiger Firlefanz, wir wollen nur wissen, wer Du bist und warum Du Lust auf uns hast.","description_format":"text","description_chars":2123,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-11T00:18:25Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":0.4,"p_active":0.438,"p_room":0.35,"age_days":47,"expected_fill_days":23,"reasons":["seen:47","win:tail"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/andeo-it-support-1st-und-2nd-level","json_url":"https://alion.io/job/andeo-it-support-1st-und-2nd-level.json","meta":{"generated_at":"2026-10-27T08:16:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9157,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3119840},"rest":"https://alion.io/mcp/rest/get_company?id=3119840"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fandeo-it-support-1st-und-2nd-level"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fandeo-it-support-1st-und-2nd-level"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fandeo-it-support-1st-und-2nd-level"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/andeo-it-support-1st-und-2nd-level\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fandeo-it-support-1st-und-2nd-level"}]}