Junior System/Business Analyst

Andersen is hiring a Junior System/Business Analyst for a project developing an integration layer and delivering scalable solutions for seamless data exchange and process automation.

Andersen is a pre-IPO software development company that provides a full cycle of services, following project management standards and best practices. For over 19 years, we have been helping enterprises and middle-sized firms transform their businesses by creating effective digital solutions using innovative technologies. Our diverse expertise extends across FinTech, Healthcare, Retail, Telecom, Media & Entertainment, Logistics, Travel & Hospitality, eCommerce, and more.

The project is focused on designing and implementing an integration layer that connects multiple business systems and digital services. It includes building integrations for insurance and customer service workflows, enabling seamless data exchange, process automation, and alignment with the overall enterprise integration strategy.

Responsibilities:

• Capturing, analyzing, and documenting business, user, and functional requirements.
• Translating business needs into clear, implementable technical specifications.
• Creating user stories, acceptance criteria, and detailed documentation.
• Modelling business processes (BPMN), design solutions, and build prototypes.
• Supporting backlog refinement with detailed requirement elaboration.
• Facilitating communication between stakeholders and development teams.
• Owning product vision, goals, and success metrics.
• Defining and managing roadmap, backlog, and priorities.
• Making scope and trade-off decisions (value vs risks vs constraints).
• Ensuring backlog readiness and alignment with business goals.
• Actively engaging stakeholders and align expectations.
• Leading demos, reviews, and validating delivered increments (DoD).
• Monitoring KPIs, customer feedback, and product performance.
• Managing risks, dependencies, and escalations.
• Ensuring compliance (legal, data privacy, security).
• Driving Agile/Lean practices and continuous improvement.

Must-haves:

• Experience as a System Analyst for 6+ months.
• Experience participating in product teams or product-focused educational projects.
• Experience with UML, BPMN, Jira, Confluence, and Draw.io for requirements management and process modeling.
• Basic SQL skills and experience with PostgreSQL or similar relational databases through educational projects or internships.
• Experience with REST APIs, SOAP, SFTP, OpenAPI/Swagger, and Postman.
• Understanding of microservices architecture, distributed systems, and gRPC.
• Basic understanding of application logging and log search/troubleshooting.
• Experience with Git and understanding of the Software Development Lifecycle (SDLC).
• Strong analytical thinking and systems understanding.
• Problem-solving and troubleshooting mindset.
• Level of English - from Upper-Intermediate and above.

Nice-to-haves:

• Project Management background.
• Experience with Camunda or similar workflow/process automation platforms.

Reasons why this job would be interesting to you:

• Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here - working with us means reliability and prospects.
• We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts.
• We welcome specialists from every part of the world.
• We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates.
• There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded.
• You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow.
• Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more.

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https://people.andersenlab.com/