Service Delivery Manager

Andersen • IT Outsourcing & Dedicated Teams • Software Testing & QA • 1 month ago
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Salary
$59k – $71k per year
Location
Remote (Poland)
Seniority
Staff
Employment
Full-Time

First seen by Alion on Sep 24, 2026. Andersen scores B on the Alion truth index.

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Company
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Andersen

Andersen is a technology services company founded in 2007 that supplies dedicated software engineering teams to clients in banking, healthcare, logistics, retail and telecommunications. Its engineers work on custom application development, enterprise system integration, mobile and web products, data engineering and quality assurance, staffed as long-running teams that operate as an extension of the client's own organisation. The company employs several thousand specialists across development centres in eastern Europe and central Asia, sells mainly into western Europe and North America, and advertises heavily on regional job boards to keep its engineering bench filled.
andersenlab.com • HQ: San Francisco, United States • Software Testing & QA • Custom Software Development • IT Outsourcing & Dedicated Teams • Est. 2007
Tech stack of Andersen

Andersen is hiring a Service Delivery Manager to lead service delivery, optimize processes, and ensure effective collaboration across international software projects.



Kogo poszukujemy?

Responsibilities:

  • Pre-selling Security.
  • Delivering Security Services.
  • Developing the Practice.

Must-haves: 

  • Experience of Delivery Management for 3+ years.
  • Experience with pre-sales: scoping, SOWs, proposal input for security services (pentest, GRC, SOC).
  • Familiarity with security service lines: penetration testing, phishing simulation, GRC audits, SOC operations.
  • Ability to travel for client meetings and business development.
  • Prior experience in outsourcing/MSP business models.
  • Technical background.

Nice-to-haves:

  • Experience managing service delivery for cybersecurity or MSSP practices. 
  • Familiarity with compliance frameworks (PCI DSS, GDPR, Cyber Essentials, ISO 27001). 
  • Technical security background.

Tech stack

Agile, Scrum, Security, pre-sales

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