{"id":803486,"url":"https://alion.io/job/andile-account-manager-midsnr","title":"Account Manager (Mid/Snr)","company":{"id":669763,"name":"Andile","domain":"andile.net","url":"https://alion.io/company/andile","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Rosebank, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":22000,"max_usd":47000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":20},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-02T00:00:00Z","employer_posted_date":"2026-09-02","last_verified_at":"2026-10-16T06:22:12Z","board_verified":true,"closed_at":null,"days_open":44,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":44},"description":"Role Overview / Purpose\nThe role of a Mid/Senior Account Manager in Andile is to key client accounts and provide strategic guidance and solutions to meet their technology needs. The primary purpose of the role is to establish and nurture long-term relationships with clients, understand their business objectives, and align Andile’s offerings to support their goals. The Senior Account Managers act as trusted advisors, leveraging their industry knowledge and technical expertise to provide valuable insights, drive client satisfaction, and contribute to business growth. The Senior Account Managers collaborate with internal teams, such as business development, marketing, legal managed services, and professional services teams, to ensure seamless service delivery, identify new business opportunities, and support the overall success of Andile in the Capital Markets and Treasury Banking sector.\nEstablish relationships as a trusted and strategic advisor to help ensure the continued value of our products and services\nServe as the main point of contact in all matters related to client concerns and needs\nBuild and strengthen client relationships to achieve long-term partnerships \nMaintain accurate client records, keeping track of any contract updates and renewals\nWork with business development, marketing, and other internal teams to develop strategic account specific plans and ensure KPIs are being met\nDevelop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients\nDuties and Responsibilities\n1. Client Relationship Management (CRM):\nBuild and maintain strong relationships with key client accounts, serving as the primary point of contact for their professional and managed services needs. Foster trust, understand their business requirements, and identify opportunities for value-added solutions.\nFacilitate monthly account update sessions with clients to review ongoing engagements\nInteracts across all levels in the client organisation.\nUnderstands workflow and value chain and internal client delivery processes in order to ensure client satisfaction.\nMaintains all customer records in crm database.\nDevelops and manages a 30 day forecast and 60-90-120 day pipeline within CRM.\nProvides weekly and monthly forecasts to management.\n2. Needs Assessment and Solution Design\nConduct thorough needs assessments to understand client challenges and technology requirements. Collaborate with clients and internal teams to design tailored technology solutions that address their specific needs and align with industry best practices.\nFacilitate workshop sessions with clients to develop opportunities and engage in dialogue with clients to articulate customer value drivers in light of our value proposition.\nMaintain knowledge of current industry trends and business needs to proactively work with clients\nWork closely with product, services, business development, marketing and other departments to influence product strategy and roadmap to best support client account initiatives.\nAssist with ongoing development and implementation of marketing and communications.\nCreating and publishing content for marketing.\n3. Strategic Account Planning\nDevelop and implement strategic account plans to drive client satisfaction and business growth. Identify opportunities for upselling, cross-selling, and expanding service offerings based on client needs and market trends.\nResearch the clients’ business, financials and market to identify and capitalise on net new revenue opportunities.\nDefine and maintain detailed company profiles (playbooks) of strategic accounts.\n4. Consulting & Advisory\nServe as a trusted advisor to clients, providing expert guidance on technology solutions, trends, and best practices in the Capital Markets and Treasury Banking sector. Offer insights and recommendations to enhance their operations, efficiency, and competitive advantage.\nConsistently shares newsworthy insights about the market, educating clients on new issues and outcomes.\nResearch the various industries the company competes in (i.e., banking, capital markets, technology, consulting) and stay informed with the local and international trends.\n5. Account Growth & Business Development\nIdentify and pursue new business opportunities within existing accounts, leveraging industry networks and market knowledge. Collaborate with business development to generate leads and participate in business development activities.\nDevelop business development strategies to grow revenue from existing clients.\nThe role is predominantly focused on driving net new revenue.\nPenetration in markets held by the competition and foster partnerships with new and existing customers\nUnderstand competitive landscape and offerings to differentiate the value of solutions.\nRequired Experience\n3-5 years of progressive experience in a consultative selling context and business development.\nProven track record in account management, client satisfaction and developing and implementing key account plans.\nDemonstrated sales experience within the Capital Markets and Treasury Banking technology, or Banking services.\nFamiliarity within the Capital Markets and Treasury Banking technology is desirable.\nGood understanding of legal and commercial agreements and engaging with the legal department to ensure timeous closure of legal processes.\nEagerness to learn complex solutions to enable successful development of sales opportunities.\nPC literacy - Microsoft - specifically PowerPoint and Excel.\nExperience CRM software and automation.\nTeam player skills.\nIndustry network and business development proficiency.\nRequired Qualifications/ Certifications\nRelevant Degree or Diploma","description_format":"text","description_chars":5700,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-12T08:51:35Z"}],"visa":[],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":1,"p_active":0.7,"p_room":0.55,"age_days":44,"expected_fill_days":38,"reasons":["conf:3","win:tail"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/andile-account-manager-midsnr","json_url":"https://alion.io/job/andile-account-manager-midsnr.json","meta":{"generated_at":"2026-10-16T07:19:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5092,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":669763},"rest":"https://alion.io/mcp/rest/get_company?id=669763"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fandile-account-manager-midsnr"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fandile-account-manager-midsnr"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fandile-account-manager-midsnr"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/andile-account-manager-midsnr\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fandile-account-manager-midsnr"}]}