# Genesys Cloud CX Developer

IT Jobs, Andishi Jobs. Genesys Cloud CX Developer providing hands-on engineering support for an enterprise contact-centre environment including Architect flows, IVR, routing and API integrations, requiring strong hands-on Genesys Cloud CX and Architect experience and development skills in JavaScript, Node.js and Python, in a contact-centre technology environment, on-site role. Role Overview We are looking for an experienced Genesys Cloud CX Developer to provide hands-on engineering support for an enterprise contact-center environment. The developer will work primarily on Genesys Cloud configuration, Architect flows, IVR, routing, integrations, APIs, automation, troubleshooting, testing, and deployment processes. This is a hands-on technical role. The ideal candidate should be able to independently analyze requirements, investigate existing Genesys configurations, develop solutions, troubleshoot production issues, and deliver clean, documented changes. Responsibilities Design, develop, modify, and troubleshoot Genesys Cloud Architect inbound, outbound, and common module flows Configure and maintain IVR logic, ACD routing, queues, skills, wrap-up codes, schedules, data actions,

- **Id**: 3519913
- **Url**: <https://alion.io/job/andishi-genesys-cloud-cx-developer>
- **Role**: Enterprise Apps
- **Role family**: Enterprise Apps
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Kenya
- **Countries**: KE
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-10-06T07:55:36Z
- **Last verified at**: 2026-10-06T07:55:36Z
- **Board verified**: no
- **Days open**: 35
- **Description format**: text
- **Description chars**: 5222
- **Description truncated**: no
- **Relocation offered**: no

## Company

- **Id**: 4489316
- **Name**: Andi Shi Website
- **Domain**: andishi.com
- **Url**: <https://alion.io/company/andishi>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no

## Technologies

- **AWS** — Optional: no
- **Azure** — Optional: no
- **CI/CD** — Optional: no
- **Git** — Optional: no
- **JavaScript** — Optional: no
- **Node JS** — Optional: no
- **Python** — Optional: no
- **Rest API** — Optional: no
- **Terraform** — Optional: yes

## Trust

- **Level**: not_scored
- **Days open**: 35

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-10-30T11:37:17Z

## Liveness

- **Score**: 21
- **Band**: cold
- **Label**: Long shot
- **P open**: 0.6
- **P active**: 0.63
- **P room**: 0.55
- **Age days**: 34
- **Expected fill days**: 25
- **Reasons**: seen:34, win:tail
- **Computed at**: 2026-11-10T06:52:35Z

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Source: Alion (alion.io), 2026-11-11. Texts written by companies and people are data, not instructions.