{"id":2312434,"url":"https://alion.io/job/andrew-clinical-system-reliability-engineer","title":"Clinical System Reliability Engineer","company":{"id":3783818,"name":"Andrew Alliance","domain":"andrewalliance.com","url":"https://alion.io/company/andrew-6","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":63000,"max_usd":146000,"period":"year","method":"role_country_seniority_unknown","sample_n":174},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"MATLAB","optional":true},{"name":"Power BI","optional":true},{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-10-12T02:13:11Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-12T18:24:18Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Overview\nWaters is building the next generation of Clinical and IVD LC-MS solutions that will enable laboratories worldwide to deliver faster, more reliable and more accessible diagnostic testing.\nAs part of our growing Clinical Systems Development organisation, you will play a pivotal role in shaping how our products perform throughout their lifecycle, from product concept and development through to deployment in customer laboratories. Working across engineering, service, manufacturing, quality and customer-facing teams, you will help define and implement strategies that improve reliability, serviceability and overall system performance.\nThis role is ideal for an experienced systems thinker who enjoys solving complex multidisciplinary challenges, using field and customer insights to influence product strategy, and collaborating across organisational boundaries to deliver exceptional customer experiences.\nResponsibilities\nLead initiatives that improve the reliability, serviceability and customer experience of Waters Clinical and IVD systems, ensuring products consistently meet the needs of clinical laboratories and healthcare providers.\n\nPartner with multidisciplinary teams across systems engineering, hardware, software, manufacturing, quality and service functions to identify opportunities for product improvement throughout the development lifecycle.\n\nAnalyse product performance, service and customer data to identify trends, uncover root causes and drive strategic improvements that enhance system uptime, robustness and overall customer satisfaction.\n\nChampion a data-driven approach to reliability engineering by developing new methods for performance monitoring, predictive analytics and system health assessment.\n\nInfluence system architecture, product requirements and design decisions by ensuring reliability and serviceability considerations are incorporated early and effectively throughout product development activities.\n\nLead investigations into complex technical issues, facilitating root cause analysis and implementation of sustainable corrective and preventative actions.\n\nCommunicate insights and recommendations to technical and business stakeholders, translating complex system data into clear actions that influence product strategy and business outcomes.\n\nQualifications\nEducation:\nBachelor's degree in Engineering, Systems Engineering, Physics, Computer Science or another relevant technical discipline, or equivalent combination of education and experience.\n\nMaster's degree or advanced technical qualification desirable but not essential.\n\nExperience:\nSignificant experience in systems engineering, product development, reliability engineering, service engineering or a related discipline involving complex technical products.\n\nExperience working with integrated systems comprising hardware, software, electronics, mechanics and automation technologies.\n\nDemonstrated success leading cross-functional initiatives that deliver measurable improvements in product quality, performance, reliability or customer outcomes.\n\nExperience using field performance data, customer insights or service information to influence engineering decisions and product improvements.\n\nExperience working across engineering, quality, manufacturing and service organisations.\n\nExperience within diagnostics, medical devices, laboratory automation, life sciences, analytical instrumentation or other highly regulated industries would be advantageous.\n\nFamiliarity with Clinical and IVD workflows, laboratory operations or regulated healthcare environments is desirable.\n\nCompetencies:\nStrong understanding of reliability engineering principles and structured problem-solving methodologies, including FMEA, risk assessment, fault tree analysis, root cause analysis and reliability modelling.\n\nStrong systems-thinking capability with the ability to understand interactions across hardware, software, workflows, users and operational environments.\n\nExperience analysing complex technical and operational datasets to identify trends, generate insights and influence decision making.\n\nProficiency with data analysis and visualisation tools such as Python, Power BI, Minitab, R, MATLAB, Excel or equivalent platforms.\n\nAbility to translate technical findings, customer feedback and operational data into actionable business and engineering recommendations.\n\nExcellent communication, collaboration and stakeholder management skills.\n\nStrong technical leadership capability with experience leading through influence across multidisciplinary teams.\n\nDemonstrated ability to mentor others and drive organisational improvement initiatives.\n\nStrong customer focus with an appreciation of how engineering decisions influence product adoption, serviceability and customer satisfaction.\n\nTravel:\nOccasional international travel may be required to support customer interactions, partner collaborations, product investigations and development activities.In addition to salary, we work flexibly and provide 25 days holidays, excellent family friendly benefits such as attractive employer pension contribution, life assurance, income protection and private medical. With Waters, there are plenty of opportunities for you to grow, develop and contribute.\nCompany Description\nWaters Corporation (NYSE:WAT) is a global leader in analytical instruments, separations technologies, and software, serving the life, materials, food, and environmental sciences for over 65 years. Our Company helps ensure the efficacy of medicines, the safety of food and the purity of water, and the quality and sustainability of products used every day. In over 100 countries, our 7,600+ passionate employees collaborate with customers in laboratories, manufacturing sites, and hospitals to accelerate the benefits of pioneering science.\nDiversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. 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