{"id":2312510,"url":"https://alion.io/job/andrew-field-service-engineer-2","title":"Field Service Engineer","company":{"id":3783818,"name":"Andrew Alliance","domain":"andrewalliance.com","url":"https://alion.io/company/andrew-6","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Montpellier, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":41000,"period":"year","method":"role_country_seniority_unknown","sample_n":609},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-12T02:13:11Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T18:11:46Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Overview\nNous recrutons le poste de INGENIEUR SERVICE CLIENTS CHROMATOGRAPHIE et SPECTROMÉTRIE DE MASSE - H/F\nLC/MS FIELD SERVICE ENGINEER\nPrise de fonction: Dès que possible\nRattaché à: Area Service Manager LC/MS East\nPoste basé à:Rhône-Alpes - de préférence Lyon\nTerritoire: Sud-Est / Rhône-Alpes / Alsace\nContrat: Cadre, Convention de forfait annuel en jours\nRémunération: Base fixe + Prime variable sur objectifs + Véhicule de fonction\nResponsibilities\nAssurer les prestations de service liées aux engagements de support après la vente que Waters garantit à ses clients.\nCe poste regroupe notamment les fonctions détaillées ci-dessous :\nMise en route et maintenance chez les clients d’ensembles de chromatographie couplés ou pas aux technologies quadripolaires et temps de vol ainsi que d'autres modules de la marque Andrew Alliance et Wyatt.\nFormation sur site à l’utilisation de ces équipements.\nRéalisation des visites de maintenance préventive.\nAccomplir les visites de maintenance corrective avec une démarche analytique permettant d’identifier les causes des dysfonctionnements.\nConseiller les clients pour une utilisation optimale des systèmes Waters utilisés.\nPrise en charge des actions administratives liées aux interventions et au suivi des installations.\nPrise en haute considération des risques liés à ces activités et mise en application des consignes de prévention des risques.\nPromotion des Contrats de Maintenance de Performances et des Qualifications.\nPromotion des Formations Clients.\nLes zones d’activité pourront être aménagées et modifiées au cours des années futures en fonction du développement des implantations, de leurs transferts ou de leur cessation d’activité. Nombreux déplacements.\nDéplacements et séjours à l’étranger (principalement USA et UK) pour des formations régulières de 1 à 3 semaines.\nListe de tâches non exhaustive qui pourra être complétée et/ou modifiée\n\nQualifications\n\nLe candidat retenu possède idéalement les compétences suivantes :\nFormation:\nIngénieur / Master 2 Biochimie , Chimie / Diplôme Universitaire\nExpérience souhaitée:\n3 à 4 ans minimum d’expérience dans un poste similaire et /ou pratique des techniques de spectrométrie de masse ( MS) et de chromatographie liquide ( LC , HPLC , UPLC )\nConnaissance pratique de la technologie MS quadripolaire, temps de vol et hybride.\nSolides connaissances en informatique et en chimie\nConnaissance pratique des logiciels MassLynx, Empower et Waters_Connect\nMaîtrise de l’environnement Windows : Word, Excel, Powerpoint - SalesForce / SAP : un plus\nLangues : Français - Anglais maîtrisé. \nCaractéristiques personnelles :\nSens du service à apporter à un client - Mobile et dynamique - Travail d'équipe\nAptitudes relationnelles certaines, contact facile - Pédagogie Sens de l’organisation\nPassionné par les techniques de pointe faisant appel à : mécanique, fluide, optique, électronique, aux innovations technologiques, informatiques, … etc\nTravailleur, volontaire, bon sens\nCompany Description\nWaters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for more than 60 years. With more than 7,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.\nWorking at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. 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