# Customer Experience Associate

Hey, mabuhay! Thanks for dropping by. We know looking for the right job can feel like being stuck in EDSA traffic, so we’ll keep it moving and get straight to the point. With over 8 million downloads and a powerful network of thousand of dedicated biker-partners, we are a leading ride-hailing platform operating across the Philippines. Our vision is to end poverty in the Philippines through revolutionary transportation solutions. We aim to provide our customers with convenient, reliable, and safe rides, impacting millions of lives positively every single day. Now, we're looking for a Customer Experience Associate. What you'll do: Responds to customer inquiries by phone (inbound and outbound), e-mail, or chat to provide problem resolution. Deliver outstanding service to our high-value customers by providing outstanding service and solutions to grow customer relationships. Support different Channels such as Telegram, Social Media, In-App, Email, and Chat Provide personalized customer service by responding to the needs of the customers. Participate in ongoing training and development programs. Achieve or exceed daily/monthly targets and other key objectives assigned by your Immediate S

- **Id**: 299876
- **Url**: <https://alion.io/job/angkas-customer-experience-associate>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Makati, Philippines
- **Countries**: PH
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-04T12:17:34Z
- **Employer posted date**: 2026-11-04
- **Last verified at**: 2026-11-07T10:18:43Z
- **Board verified**: yes
- **Days open**: 3
- **Description format**: text
- **Description chars**: 2905
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Delivery, Ride Hailing

## Company

- **Id**: 7346
- **Name**: Angkas
- **Domain**: angkas.com
- **Url**: <https://alion.io/company/angkas>
- **Size band**: 201-500
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workable

### Truth index

- **Grade**: B
- **Score**: 81
- **Open postings**: 16
- **Ghost share**: 0
- **Stale share**: 0.75
- **Repost share**: 0
- **Time to fill p50 days**: 46
- **Computed at**: 2026-11-07T05:47:08Z

## Salary estimate

- **Min usd**: 7000
- **Max usd**: 19000
- **Period**: year
- **Method**: role_country_seniority_unknown
- **Sample n**: 36

## Technologies

- **Telegram** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 3

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Languages

- Language: Tagalog; Level: All levels; Optional: no

## Hiring locations

- **Philippines** — Iso: PH; Kind: country

## Lifecycle

- Event: open; At: 2026-09-05T15:03:53Z

## Liveness

- **Score**: 63
- **Band**: ok
- **Label**: Likely open
- **P open**: 1
- **P active**: 0.632
- **P room**: 1
- **Age days**: 2
- **Expected fill days**: 46
- **Reasons**: conf:3, stale_co, velocity, win:early
- **Computed at**: 2026-11-07T05:47:08Z

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Source: Alion (alion.io), 2026-11-07. Texts written by companies and people are data, not instructions.