{"id":299962,"url":"https://alion.io/job/angkas-onboarding-manager","title":"Onboarding Manager","company":{"id":7346,"name":"Angkas","domain":"angkas.com","url":"https://alion.io/company/angkas","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":81,"open_postings":16,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":46,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Makati, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7000,"max_usd":18500,"period":"year","method":"role_country_seniority_unknown","sample_n":36},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Google Workspace","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-04-21T00:00:00Z","employer_posted_date":"2026-04-21","last_verified_at":"2026-11-07T22:46:54Z","board_verified":true,"closed_at":null,"days_open":201,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":200},"description":"Partner Onboarding & Activation\nOversee end-to-end onboarding processes for rider-partners and driver-partners.\nEnsure timely verification of documents, background checks, and compliance requirements.\nImprove onboarding speed, activation rates, and partner experience.\nCoordinate onboarding schedules, orientations, and training sessions.\nTeam Management\nLead, coach, and develop a team of onboarding associates.\nSet performance targets and monitor KPIs such as activation rate, turnaround time, and quality.\nConduct regular performance reviews and provide coaching and feedback.\nProcess Improvement\nIdentify bottlenecks in onboarding workflows and implement improvements.\nCollaborate with Operations, Compliance, Product, and Support teams to streamline processes.\nDevelop and maintain SOPs and onboarding guidelines. Stakeholder Coordination\nWork with regional and operations teams to support expansion and scaling initiatives.\nHandle onboarding-related escalations and ensure timely resolution.\nEnsure adherence to company policies and regulatory requirements. Reporting & Analytics\nTrack and report onboarding performance metrics and trends.\nAnalyze funnel performance and identify areas for improvement.\nMaintain dashboards for operational visibility.\nRequirements\n Bachelor’s degree in Business, Operations, Management, HR, or related field. \n3-5 years of experience in operations, onboarding, customer experience, or team management. \nPreferred background in operations, marketplace platforms, logistics, startup operations, or other fast-paced, high-growth environments. \nExperience managing or leading teams in an operational setting. \nStrong problem-solving, organizational, and communication skills. \n Comfortable working in a dynamic, high-volume environment. \n Proficient in Google Workspace or Microsoft Office tools.\nBenefits\n Why join Angkas?\n Freedom of work\n Work-life balance\n Free meals and use of gym\n Opportunities for promotion\n Competitive salary\n Pay raise\n Start-up environment\n Multi-cultural and Agile work environment\n Diversified use of technology","description_format":"text","description_chars":2077,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Delivery","Ride Hailing"],"lifecycle":[{"event":"open","at":"2026-09-05T15:03:53Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.199,"p_room":0.28,"age_days":200,"expected_fill_days":46,"reasons":["conf:3","stale_co","velocity","win:tail","crowd:"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/angkas-onboarding-manager","json_url":"https://alion.io/job/angkas-onboarding-manager.json","meta":{"generated_at":"2026-11-08T01:16:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2768,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7346},"rest":"https://alion.io/mcp/rest/get_company?id=7346"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fangkas-onboarding-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fangkas-onboarding-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fangkas-onboarding-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/angkas-onboarding-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fangkas-onboarding-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":299962}},{"tool":"search_jobs","arguments":{"company":"angkas.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":299962},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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