{"id":744945,"url":"https://alion.io/job/angkas-product-manager-mid","title":"Product Manager - User Trust & Platform","company":{"id":7346,"name":"Angkas","domain":"angkas.com","url":"https://alion.io/company/angkas","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":77,"open_postings":16,"ghost_share":0,"stale_share":0.938,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Makati, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14500,"max_usd":42000,"period":"year","method":null,"sample_n":10387},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DPO","optional":false},{"name":"Looker","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-09-11T00:00:00Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-11-04T12:17:34Z","board_verified":true,"closed_at":null,"days_open":54,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":54},"description":"Hey, mabuhay!\nThanks for dropping by. We know looking for the right job can feel like being stuck in EDSA traffic, so we’ll keep it moving and get straight to the point.\nWith over 8 million downloads and a powerful network of thousand of dedicated biker-partners, we are a leading ride-hailing platform operating across the Philippines. Our vision is to end poverty in the Philippines through revolutionary transportation solutions. We aim to provide our customers with convenient, reliable, and safe rides, impacting millions of lives positively every single day.\nNow, we're looking for a Product Manager. As a Product Manager, you will play a crucial role in setting up the foundations in making this happen - from knowing who each user is and verifying they are legitimate, to getting new drivers and customers to their first trip faster, to protecting the platform from fraud, to giving our frontline CS, Fraud, and Ops teams the internal tooling they need to resolve issues at scale.\nResponsibilities:\nOwn the User Trust and Platform roadmap end-to-end across identity, fraud, onboarding and activation, comms, support, and back office \nDiscovery and prioritisation: Continuously gather input from CS, Policy & Compliance, and Ops teams and rank work on impact versus effort, not on who escalates hardest. Every domain in this scope has a queue; your job is deciding which queue moves. \nOwn the trust and platform KPI framework: driver and customer activation rate, fraud loss as a percentage of GMV, support resolution time and CSAT, and Back Office workflow success rate. \nOwn identity and account integrity as a system: define how Angkas verifies who a user is at signup, how that verification is maintained, and how account state changes propagate across the driver and customer apps. \nOwn fraud detection and enforcement tooling: work with Fraud and Data to define detection signals, and own the back office surfaces that let frontline teams suspend, deactivate, and reinstate accounts quickly and with a full audit trail. \nOwn onboarding and activation funnels for both drivers and customers, instrumenting each step so that drop-off is measurable and time-to-first-trip and time-to-first-booking can be moved deliberately. \nOwn platform comms: define the transactional and N-way messaging that shapes users trust in the platform. \nDrive cross-functional alignment to ship features that unblock frontline teams, treating CS, Policy & Compliance, and Ops as internal customers with defined service standards rather than an ad-hoc request queue. \nEnsure compliance and traceability for every identity, account, and financial action taken through the platform, in coordination with Legal and the DPO, with particular attention to Data Privacy Act obligations on personal data.\nRelease management: Plan phased rollouts, define success criteria, and know when to pause/rollback based on early signals.\nOwnership & accountability: Take end-to-end responsibility for outcomes, not just outputs. \nWhere And How You Can Work\nOur Manila hub is the heart of our operations, keeping millions of commuters and riders connected across the metro. We don't believe in micromanaging your route. We trust our team to choose the balance that empowers them and their squad to crush their goals. Whether you’re collaborating onsite, working remotely from your favorite coffee shop, or doing a mix of both, we provide the flexibility; you bring the drive.\nReady to change how the Philippines moves? Let’s get this show on the road!\nRequirements\nBachelor's degree in Computer Science, Engineering, Information Systems, Business, or a related field. \n3-5 years experience in Product Management or Technical PM, with 1-2 years owning technical or platform products rather than customer-facing features alone. \nSQL, sufficient to independently query a data warehouse, validate a funnel, and check whether a metric moved. This is non-negotiable. \nWorking understanding of APIs, authentication and authorization flows, and how account state propagates across systems. \nAnalytics and product tooling: Amplitude, Looker, Tableau, Data Studio, or equivalent, plus experimentation.\nFamiliarity with fraud detection concepts - rules engines, risk scoring, false positive and false negative tradeoffs. \nFamiliarity with KYC and identity verification providers, and with document or biometric verification flows. \nSolid understanding of UI/UX principles.\nNice to have: CSPO, Any certification related to fraud detection, risk management, or data privacy \nBenefits\nWork-life balance - Build a career without sacrificing your personal life.\nFree perks - Fuel up with free meals and stay active with gym access.\nGrow fast - Unlock career advancement and promotion opportunities.\nGet rewarded - Earn a competitive salary with opportunities for pay increases.\nStart-up energy - Be part of a fast-moving, innovative team where your ideas matter.\nGlobal vibes - Collaborate with a diverse, multicultural team in an agile workplace.\nTech-driven culture - Work with modern tools and cutting-edge technology that keep you ahead of the game.","description_format":"text","description_chars":5106,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Delivery","Ride Hailing"],"lifecycle":[{"event":"open","at":"2026-09-11T13:56:24Z"}],"visa":[],"liveness":{"score":23,"band":"cold","label":"Long shot","p_open":1,"p_active":0.425,"p_room":0.55,"age_days":54,"expected_fill_days":42,"reasons":["conf:3","stale_co","velocity","win:tail"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/angkas-product-manager-mid","json_url":"https://alion.io/job/angkas-product-manager-mid.json","meta":{"generated_at":"2026-11-04T17:05:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26177,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7346},"rest":"https://alion.io/mcp/rest/get_company?id=7346"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fangkas-product-manager-mid"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fangkas-product-manager-mid"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fangkas-product-manager-mid"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/angkas-product-manager-mid\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fangkas-product-manager-mid"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":744945}},{"tool":"search_jobs","arguments":{"company":"angkas.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":744945},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}